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All Ritmo Cancun Resort & Waterpark

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All Ritmo Cancun Resort & Waterpark
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2,488 Reviews from our TripAdvisor Community

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Showing 1,604: English reviews
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Reviewed 2 days ago NEW

Hello Fellow Travelers, my spouse and I have been on over 20 “All-Inclusive” packages between 6 countries. We stayed at the All Ritmo in Cancun from the 9th February 2017 to the 16th February 2017 and paid for and up graded room and service. You do get what you pay for but you also rely on star ratings and reviews....

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Helpful?
Thank Rodney W
REGINA R, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Appreciable guest, good day Firstly, we would like to thank you for taking the time to leave your comment and for choosing us as your holiday destination. We respect and deeply feel that your perception of our services has not been satisfactory to you. However I inform you that all our work team is taking notice of your observations, to...

Fredericton, Canada
Reviewed 2 days ago NEWvia mobile

I can't say enough how amazing the staff at this resort was! I absolutely loved Luis and Ernesto, they were amazing with the kids and made it a fun filled vacation. The food was good, and the snack bar was awesome! I can't wait to come back to this resort in years to come!

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Helpful?
Thank mkennedy94
REGINA R, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear guest, Our deepest gratitude for your generous comment. We are pleased to know that your stay was to your satisfaction. It is an impulse to continue working with passion and commitment. We will extend its congratulations to Luis and Ernesto. It will be an honor to serve you soon. Kind regards,

Reviewed 3 days ago NEWvia mobile

My two daughters and I (ages 22 & 9) had a wonderful time at the All Ritmo Resort and Waterpark! We travelled with 9 others, moms and their children ranging in age from 5-22. Everyone enjoyed themselves. The room was spacious and clean. We upgraded to a junior sweet (recommend this and try to do it with your travel agent...

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Helpful?
Thank Shelley P
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Appreciable Shelley P, Allow us to thank you for the time spent in your comment and share it with all users and future guests through this platform. We are proud to know that the treatment received by the team, especially from: Ramón, Luis, Ernesto, Roger, César, Luis Manuel and Victor who lived up to their expectations, we assure you that...

Reviewed 1 week ago via mobile

This was the worst hotel / resort experience I have ever had. Start by saying the only reason we even stayed the night was because the vacation express representatives were gone for the day, and could not move us until morning. Be Aware...all inclusive is not all inclusive Beds are only box springs .... no mattresses Food was disgusting Vendors...

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Helpful?
2Thank Donna B
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Donna, good day. We appreciate the time provided to this publication. We respect every opinion of our visitors, however we consider that it did not give us the opportunity to give the service and attention that we offer our guests. The promotion of room category, we offer to all visitors who wish to change the category of contracted room...

Denver, Colorado
Reviewed 1 week ago

The kids club is the best and the water park too! Perfect for a family vacation. The food is not that great, I wish the lunch had more variety. The breakfast was great, but lunch was only burgers, hot dogs, onion rings, that kind of food.

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Helpful?
Thank LucianaChama
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Appreciable guest, I take this opportunity to thank you for your valuable time to let us know your opinion about your stay at All Ritmo Cancún. We are very happy to know that I enjoy the warmth that characterizes our staff, as well as our facilities and gastronomic offer. We hope to have the favor of your preference again, in...

Winnipeg, Canada
Reviewed 1 week ago

We stayed at this resort February 4th to February 11, 2017. We travelled as a family group of 12. We would recommend this resort to any family travelling. The staff were fantastic. The entertainment staff went out of their way to entertain. The beach staff took time to teach kids how to water board. It was obvious that they did...

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Helpful?
Thank fourkids11
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Guest, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful...

Niagara Falls,
Reviewed 3 weeks ago

Where to begin? Can’t say enough good things about All Ritmo. Travelling for us is always worrisome, especially to a foreign country, given our son’s peanut allergy. I had contacted the resort prior to our booking and they were very helpful and assured us they would address our concern during the trip. They certainly didn’t disappoint. From the moment we...

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Helpful?
1Thank Chad P
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Guest, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful...

Medicine Hat, Canada
Reviewed 3 weeks ago

We stayed for a week at the All Ritmo from Jan 21-28th. I'll start by saying you get what you pay for at this hotel and that if you are someone who is used to 5 star resorts, you'll have a tough time here. It is nothing fancy but the staff were wonderful and friendly, it is a GREAT place...

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Helpful?
6Thank kulbricht
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Kulbricht, First of all I appreciate the time dedicated to this comment. It's good to know that it was to their liking the hotel and the warmth of our staff. We are glad that I enjoy the warmth of all the staff, especially the activities team. Continue to work in all areas of opportunity as you mention. We apologize...

maryland
Reviewed 4 weeks ago

I traveled with my husband and our 2 boys ages 5 &7. Everyone had a great time. One son even cried because he didn't want to leave. The staff was excellent except for the annoying timeshare people. The staff was helpful and courteous. They made sure that ours cups were never empty. My son lost his goggles at the waterpark...

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Helpful?
2Thank jababy
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Jababy, It is a pleasure to know that you have enjoyed your vacations in our hotel, thank you for taking the time to share your comments with us. Also, thank you for your observations and comments, we will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests. Kind regards,

Fayetteville, Arkansas
Reviewed 4 weeks ago

We stayed at a privatly-owned condo on All Ritmo property. The VIP beach was lovely with plenty of beach beds with curtains and pillows. The condo was AMAZING! We didn't elect to add the all-inclusive package.... but did add it one day for lunch. Volleyball at the beach with guests and staff was a daily highlight for my three teens!...

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Helpful?
1Thank kpummill2017
REGINA R, Manager Assistant at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear guest, Thank you for your kind recommendation and time to the realization of this publication. We are pleased that our work has accomplished its goal of making your holiday unforgettable. We are committed to continue offering the best of ourselves every day. We would love to have you back soon. Kind regards,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
All Ritmo Cancun Resort & Waterpark invites you to enjoy exciting activities for children and fun events for adults in a fun-packed, yet relaxing experience. Include swimming pools with children's swimming areas and inset jacuzzis, white sand beaches, three restaurants, three bars, dinner theater, fitness center, kids club, daily activities and nightly entertainment. All Ritmo Cancun Resort & Waterpark offers you an oasis of family fun for a sunny and unforgettable vacation. ... more   less 

Additional Information about All Ritmo Cancun Resort & Waterpark

Address: Km 1.5 Carretera a Punta Juarez-Punta Sam, Cancun 77500, Mexico (Formerly Sea Adventure Resort & Waterpark)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $224 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — All Ritmo Cancun Resort & Waterpark 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Sea Adventure Resort & Waterpark Hotel Cancun
Sea Adventure Resort And Waterpark
Blue Bay Cancun
Blue Bay Hotel Cancun
Blue Bay Club Cancun Mexico
Blue Bay Club Mexico
Hotel Style:
#45 Top resorts Hotel in Cancun
#50 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from All Ritmo Cancun Resort & Waterpark staff and other travellers.
199 questions
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Questions? Get answers from All Ritmo Cancun Resort & Waterpark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a junior suite with ocean view.”
 of 5 bubbles fourkids11, 13 Feb 2017 | Read review
“Stayed on the water park side of the resort. Room was a spacious 1 bedroom apartment.”
 of 5 bubbles chadp38, 1 Feb 2017 | Read review
“Ask for a ocean view junior suite! Room 207 was particularly nice!”
 of 5 bubbles kulbricht, 31 Jan 2017 | Read review
“Jr Suite Oceanview”
 of 5 bubbles donnasherisse, 23 Jan 2017 | Read review
“Ground Level, beach view, rooms 120-140 are the best! That way you're not backing out onto the VIP beach you can't use.”
 of 5 bubbles 903melody, 19 Jan 2017 | Read review
5 of 5