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Occidental Tucancun

Barcelo.comUSD 357*
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#43 of 181 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Occidental Tucancun
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4,843 Reviews from our TripAdvisor Community

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Showing 2,707: English reviews
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Eunice, Louisiana
Reviewed yesterday NEW

We have have stayed here for 11 years in a row and counting. The employees are kind and go above and beyond our expectations!!! The public areas as well as the rooms are very clean. And, the location can't be beat.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank LWAnderson
Toronto, Canada
Reviewed yesterday NEW

We enjoyed our stay at the Occidental Tucancun. Some of the pros: - great location: close to airport, great shopping and clubs are a close bus ride away - beautiful beach - drinks were good - had a romantic feel and was not a loud party place - smaller hotel makes it easy to get around - we had a...

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Thank Kate9917
Chicago, Illinois
Reviewed yesterday NEW

This resort has a grand location. Nevertheless, updates are needed. I was very disappointed with the buffet food quality and limited selection. Also, the cleanliness around the pool area was disappointing.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Chelsie C
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

During our trip to Cancun we had a waiter in the buffet that worked breakfast and lunch. His name was Tomas Cen. He so extremely nice and helpful with questions about our resort and about activities to do while we were in Cancun. He went out of his way to give us the best experience during our stay and made...

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Thank A TripAdvisor Member
Reviewed yesterday NEWvia mobile

I went to occidental tucancun with 2 other friends. We had a blast, we were lucky enough to meet Joseph & Evian 2 hotel entertainers that made our stay so much more fun. They showed us some of the best clubs at night but also kept us entertained during the day with the many activities the hotel has to offer....

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Thank Tania V
Reviewed 2 days ago NEWvia mobile

Everything about the hotel was amazing. Good service, pool activities, all around a great time. The room was a good size and beds were comfy. But the best part was Joseph and Evian they made the pool activities so much fun. They are a great part of occidental tucancun. Definitely a great trip!

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Helpful?
Thank Carolina C
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Carolina C, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Occidental Tucancun was an enjoyable one. We continuously...

Idaho Falls, Idaho
Reviewed 2 days ago NEW

Cons: Better Check-in. Make sure everything works in your rooms. More water bottles available in rooms and around the facility. Pros: Clean and great friendly staff. Thomas Cen is an amazing server in the breakfast/lunch buffet. We sat in his area every time and he was so friendly and helpful. The rest of the staff was great too. Great location...

Review collected in partnership with Barcelo Hotels & Resorts
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2Thank tresalynnm
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear tresalynnm, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Tucancun. We always welcome feedback, as it allows us to improve the experience we create for our guests continually. We felt there was a problem with the operation of some system in your room; We would have sent...

Reviewed 3 days ago NEW

This trip was the best vacation I have ever had. The food was good, amazing drinks, and the beach was absolutely breath taking. The rooms were very clean and comfy. The fridges are always restocked. The pools are all awesome. The entertainment staff was so fun especially Cesia. She is so friendly and always made sure we were having a...

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Helpful?
1Thank Alayna N
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Alayna N, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality...

Reviewed 3 days ago NEWvia mobile

When visiting this hotel our breakfast/lunch waiter at the buffet, Tomas Cen, was very friendly and helpful! He was the best waiter I've ever had. He helped us get around the town and advised us on some of the fun things we should see while there.

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Helpful?
1Thank Tayler F
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Tayler F, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Occidental Tucancun was an enjoyable one. We continuously...

Santa Fe, New Mexico
Reviewed 3 days ago NEW

I WILL return and bring the rest of my family members with me!!!! We (my nephew and brother) had such a great the my brother was only gonna stay 2 days of the 4 that i was that we talked him into staying and paying for the other 2 nights and stayed with us. I will tell friends and co-workers...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank beverlyeb
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear beverlyeb, Thank you for making our Occidental Tucancun your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. ... more   less 

Additional Information about Occidental Tucancun

Address: Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $249 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Barcelo, Priceline, Hotels.com, Hotwire, Booking.com, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#33 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
318 questions
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See all questions (318)

Questions? Get answers from Occidental Tucancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the ocean front room (Master Suite Ocean Front) Excellent choice”
shannonsizemore81, 23 May 2017 | Read review
“We had the best view...oceanfront!”
jackierients, 17 May 2017 | Read review
“Beautiful Ocean View”
DesireeSM227, 11 May 2017 | Read review
“Best View, Quiet Beach, Great Security, Perfect Location”
wethy44, 11 May 2017 | Read review
“we had ocean view balcony and the view was beautiful”
estep123, 6 May 2017 | Read review
5 of 5
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USD 357* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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