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Ramada Cancun City

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Traveller (89)
Room & Suite (124)
Dining (46)
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Overview
  • Excellent26%
  • Very good45%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“ado bus station”(21 reviews)
“hotel zone”(16 reviews)
“street noise”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)
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33
57
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16
10
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33
57
31
16
10
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All reviewsado bus stationhotel zonestreet noisepleasant hotel experiencefree shuttle to the beachthree blocksbreakfast buffet was excellentcentral locationwould stay here againplaya de carmenwalking distancehotel poolplenty of hot waterspacious roomthe hotel is cleannice staypublic bus
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1 - 5 of 147 reviews
Reviewed 9 March 2018

We stayed at the Ramada Cancun due to my husband getting surgery across the street and the location of the hotel was perfect walking distance to the hospital. The food there was average. The breakfast had the same thing everyday. The menu is the same...More

Thank Natalia M
Response from Enrique R, Gerente at Ramada Cancun CityResponded 5 April 2018

thanks for your comments,

Reviewed 24 February 2018 via mobile

First I would like to thank Carlos and dulce front desk ,extremely smart and helpful, ☆☆☆☆☆ . I would also like to thank David in the restaurant, excellent service. 9 days of Paradise,sunny days .Thank you Ramada.More

Thank John C
Response from Enrique R, Gerente at Ramada Cancun CityResponded 27 February 2018

John: Thank you very much for staying with us. It is a pleasure to know that you had a excellent stay with us and recieved great service from our staff. We will pass your comments to Carlos, David and Dulce that you enjoy they services...More

Reviewed 14 January 2018 via mobile

I arrived late in the evening tired and disappointed after 2nd flight cancellation and a re-routing to Cancun where I had not intended to be. I was met and checked in by Francesco Ramos who was very helpful and kind. I experienced much kindness and...More

1  Thank Paula C
Response from Enrique R, Gerente at Ramada Cancun CityResponded 15 January 2018

Paula: First, We regret the situation of the canceled flight. By other hand, thank you for staying with us and we are glad that you recieved an excellent services from our staff. By now, our elevator is already fix. And thank you for recommend Ramada...More

Reviewed 28 December 2017

My family went for a vacation and stay for a night before catching our flight. The front desk staff were very friendly and answered all our questions. The room and bathroom is small and not clean enough. One concern, all other Wyntham hotels have breakfast...More

1  Thank Ramesh S
Response from Enrique R, Gerente at Ramada Cancun CityResponded 30 December 2017

Ramesh: First, thank you very much for staying at Ramada Cancun and for your feedback, this are very important for us. We offer an apologize regarding the cleanliness of the bathroom and room, we will work harder to avoid this type of situations. We hope...More

Reviewed 22 December 2017

The hotel was very good. We were staying there 2 years ago on similar trip and had a good experience, so we booked it again. The hotel is clean and sealed from mosquitoes. (You know, not every hotel in Cancun is) :) The restaurant menu...More

Thank Peter K
Response from Enrique R, Gerente at Ramada Cancun CityResponded 30 December 2017

Peter Thank you very much for coming back again to Ramada Cancun, it's a pleasure to know that in the past and now you receive a very pleasant service. We hope to see you in your next trip to Cancun.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 60 - USD 91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 60 - USD 91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (124)
Dining (46)
Pool & Beach (23)
Amenities (16)
Questions & Answers
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sandy s
23 October 2017|
AnswerShow all 3 answers
Response from Luis F V | Property representative |
Hola Sandy: The rooms doesn´t have refrigerator or microwaves in the rooms, if you need one of this items for medical reasons we can put in the room. The fitness area is open 24/7 and the pool is open from 8am til 10pm and... More
1
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LinaLewin82
24 January 2017|
Answer
Response from Luis F V | Property representative |
Hola, yes is 10 minutes walking distance and 5 minutes by taxi.
0
Votes
Google Translation
275janis
25 July 2016|
Answer
Response from Michal B | Reviewed this property |
Not far, about 15 -25 min. Depends on the traffic. Cost is about 250. Less with public transportation or shuttle
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Room Tips
"We had a pool view. Not really any good views as there is no beach around but the room we stayed in was right..."
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"Don't pic top floor, there are some noisy machines up there. Otherwise it is quiet."
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"I would go for a street side room to see the action from the balcony"
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"Enjoy any room, our room on the right wing was a littlr bigger."
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