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Grand Park Royal Cancun Caribe

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#40 of 181 Hotels in Cancun
Certificate of Excellence
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Grand Park Royal Cancun Caribe
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6,151 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Park Royal Cancun Caribe
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Showing 3,859: English reviews
Cincinnati, Ohio
Reviewed 23 May 2013

I as well stayed with the same group of friends as Casey F below of 34 people (May 15th to 19th) . I had a blast! The resort is VERY clean and beautiful. Someone is always cleaning the area around the pools, restaurants, bathrooms, ect. The food is fantastic. There are 2 main restaurants that you can make reservations for....

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Helpful?
1Thank brandi b
Chicago, Illinois
Reviewed 22 May 2013

I recommend this wonderful place as the staff was AMAZING. The waiters were some of the most attentive people I have ever encountered. One of the managers (Antonio Cruz) went out of his way to explain a recipe and they were just great expecially Higinio, Edgar and Hector. My only complaints are: the folks trying to sell memberships in their...

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Thank GuillermoArauz
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Allow me to thank you for sharing your most recent experience with us and also i want to thank you for bringing to my attention your concerns. We truly appreciate your feedback and it will be a pleasure to have the opportunity to host you in a near future!

Baltimore, Maryland
Reviewed 21 May 2013

Do NOT fall for the so called room upgrade. You are given 2 full size beds instead of a King and at night there is absolutely NO view, it is pitch black dark. If you've ever vacationed before since when has a double room been an upgrade especially for married couples. However, if given the room that you paid for...

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1Thank loddie35
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Allow me to thank you for bringing to my attention your concerns, We truly appreciate your comments, We look forward to hosting you back soon!

Cincinnati, Ohio
Reviewed 21 May 2013

We recently stayed at the Grand Park Royal May 15th-19th in the deluxe oceanview room with my husband. We went with a large group of 34 people ranging in age from 21-50's. First the good -Oriental restaurant was delicious and had great service (we got the sushi, spring rolls, ginger soup, salmon and beef teriyaki) everything was so good we...

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2Thank casey f
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for sharing with us your most recent experience. and for taking the time to express your feedback, We tried our best to solve the problems at the bathroom as son as posible, I truly hope you were not to incovenienced. We look forward to hosting you back soon!

Vancouver, Canada
Reviewed 19 May 2013

The hotel is gorgeous and all the staff are lovely. We had read lots of reviews before travelling about the hard sell of upgrades and time shares but we experienced none that. House keeping do a fabulous job and everything is spotless. The choice of food locations is ample however the food could be improved slightly, especially the buffet. The...

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Thank Rick K
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for choosing GPRCC as host of your previous holiday.It's a pleasure to know that you enjoyed our house keeping, entertaiment and pool-bar service. It will be a privilege for us to welcome you back!

Ohio City, Colorado
Reviewed 19 May 2013

We just got back from having a wonderful time at this hotel.The people that work there are extremely nice and very interested in ensuring we had a good time. The hotel is very goog to have a rest, specially at the infinity pool, quiet and relaxing. The pool was a delight. The room was below the expectations, amazing ocean view...

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Thank Zue S
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for your kind comments, I am so glad to know that you enjoy your stay at GPRCC, I will make sure to share your comments with Monique and we all look forward to hosting you back!

Louisville, Kentucky
Reviewed 18 May 2013

Myself and my huisband spent our aniversary in Grand Park Royal las March. We had an amazing time in the hotel,it was great. I can not say one bad thing about the place. Staff was very friendly and helpful. They work very hard, constantly cleaning. Our room was great, ocean view and excelent service from housekepping. Food was really good...

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Thank Shannon D
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

It's a pleasure to know that you choose GPRCC as host of your anniversary , it made me proud to read about the wonderful service provide by our staff. We all look forward to welcome you in Paradise!

Reviewed 17 May 2013

Overall really impressed with the Grand Park Royal. Today is our last day and it has been an amazing week thanks to Miguel from the lobby bar and Diego, Miguel and Stivo from the entertainment staff. They treated us all like the dearest friends from the moment we arrived, which I'm sure was difficult at some points because we are...

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Thank Joshburns
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for sharing your comments with all the trip advisor readers, I am glad that you were able to enjoy your stay with us!I will be sure to share your comments with all the entertainment staff and also thank's for the comments about the things we need to improve. We all look forward to see you again very soon!

Reviewed 17 May 2013

Very good staff food and facilities. Beautiful location next to nighclubes and restaurants.The restuaraunts were excellent. Swimming areas were great entertainment staff was awesome specially Monique.the pools also has access to drinks at all times. Beach was excellent . Only complaint was the wifi, is not included.... Transport from airport to resort was good and trips organized by resort were...

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Thank Tarabar
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for having taken the time to write a review of your most recent experience at GPRCC, We truly appreciate your comments and suggestion about our facilities , they will help us to improve our costumers service, We look forward to host you in a near future!

UK
Reviewed 16 May 2013

There were 8 of us on this trip, and the hotel was well aware that we required adjoining rooms as we had called 3 times in advance to tell them this. On arrival it was not possible to get us one immediately, but after one day we were moved to rooms that had the middle door. Only issue was now...

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Thank SunitaLON
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review

it'a pleasure for us to know that you were able to enjoyed your vacation with us at GPRCC, We are very grateful to receive your comments and recomendations, wich help us. Thank you for sharing your experience with us, we look forward to welcome you soon!

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $278 - $1,870 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cancun Caribe staff and other travellers.
561 questions
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Questions? Get answers from Grand Park Royal Cancun Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good”
 of 5 bubbles 432zaneh, 27 Mar 2017 | Read review
“I would highly recommend the villas over the tower.”
 of 5 bubbles katherineh895, 23 Mar 2017 | Read review
“Beds were a little hard but room was fantastic.”
 of 5 bubbles ronaldhS454LN, 22 Mar 2017 | Read review
“Ask for the renovated hotel or one of the villa suites.”
 of 5 bubbles ScorpioCatwoman, 20 Mar 2017 | Read review
“Royal Tower is the best building to stay at and are the closest to the beach.”
 of 5 bubbles 172lancem, 20 Mar 2017 | Read review
5 of 5