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Grand Park Royal Cancun Caribe

TripAdvisorUSD 363*
View Deal
#41 of 181 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 652*
USD 363*
Great Deal
USD 399*
USD 399*
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Grand Park Royal Cancun Caribe
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6,367 Reviews from our TripAdvisor Community

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South Shields, United Kingdom
Reviewed yesterday NEWvia mobile

Must firstly mention their amazing hard working friendly animation team .in particular the michael jackson tribute night .they were good enough to be in the real M J ,s troupee. Clean hotel with hard working staff ,you never seen anyone slacking. Lovely food (as the extended waist line proves ) plenty of choice and extra restaurants on site no extra...

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Helpful?
Thank ann w
Toronto, Canada
Reviewed 2 days ago NEW

My bridesmaids and I had an incredible time at Grand Park Royal Cancun Caribe. The food and accommodation were incredible. Everything felt very high end and the food was incredible. It was everyone's first time in Mexico and we will return because of how much we enjoyed our stay. The only room for improvement is the entertainment. A beach party,...

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Helpful?
Thank clairely_stef_4
Bentonville, Arkansas
Reviewed 3 days ago NEW

To start, I want to thank the staff here. They work tirelessly around the clock to make sure all guests are taken care of and satisfied. As the reviews state, yes, they do ask you to breakfast upon check-in. You can say no. We went ahead and went for the discounted tours. Our concierge was Eric, who was very helpful...

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Helpful?
Thank Chance S
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Chance S Allow us to thank you very much for choosing Grand Park Royal Cancún Caribe as host to your recent holidays. In behalf of all the persons who make up the team, we would like you to know that we are truly grateful for your appreciation towards the service provided, which made you feel as relaxed and comfortable...

Louisville, Kentucky
Reviewed 3 days ago NEW

I have been to this resort twice already and am going back for a third time in August. The resort, location, views and scenery are absolutely STUNNING. People on here are just too hard to please. "It's toooo hot" Really?!?!?!? You're in CANCUN IN JULY AND AUGUST OF COURSE IT'S GOING TO BE HOT STAY HOME YOU BIG BABIES!! I...

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Helpful?
Thank bwilliamson0039
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear bwilliamson0039 Thank you very much for such a generous review. We are delighted to read your comments about you have been impressed with our restaurants and especially with our service, every time you visit us. We are very proud of our friendly and efficient staff, so it is fantastic read your kind comments, we are certain that your comments...

Reviewed 3 days ago NEW

Hotel is not wheel chair accesible or stroller friendly, we had to go up too many stairs with a stroller to get to the room also to get to the restaurants and pool area from the front desk there isn't an elevator, our tower also did not have an elevator

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Thank 670jannettef
Reviewed 4 days ago NEWvia mobile

Overall great experience, a couple things could have been better, for example beer variety, by the bar pool and buffet restaurant only had dos xx. The bathroom drain in the tub in our room was slow. However, clean all around. Overall, very happy and enjoyed the time here.

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Helpful?
Thank Maria Jasmin M
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Maria Jasmin M, Let us thank you in the first place for staying at Grand Park Royal Cancún Caribe and for taking the time to share your great experience. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. We will be glad to welcome you back and go beyond your expectations....

Albany, New York
Reviewed 4 days ago NEWvia mobile

We went to this resort as a family in April 2017 and was highly disappointed. The conditions of the room was old and didn't appear to be clean. The food was bland and there were only a few choices. The front desk staff tried to swindle us out if more money for a so called upgrade. There was a good...

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Helpful?
Thank Dee B
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Dee B, We would like to thank you for taking the time to write about your experience of your recent stay at Grand Park Royal Cancún Caribe. Please accept our sincere apologies for not being able to fulfill your expectations during your recent visit, your feedback is very important to us. We regret that service received during your vacation...

Minneapolis, Minnesota
Reviewed 4 days ago NEWvia mobile

This resort has a great beachfront and awesome views (the sea is so blue!). The service here was very good and the food wasn't bad. Some restaurants were better than others (the Italian was our favorite). Remember that men will need long trousers and closed toe shoes for dinner. Women are not allowed to wear bikinis or swimsuits and men...

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Helpful?
Thank Thomas M
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Thomas M Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún Caribe. Thank you for pinpoint the areas that need our attention in order to guarantee our guests complete satisfaction, it is thanks to comments like yours that we are able to identify our opportunity areas...

Reviewed 4 days ago NEWvia mobile

This was my second time at Grand Park Royal and I must say, it won't be my last. Every hotel has their hiccups. This trip the only problem was their Italian restaurants AC was broken for the first 2 days of my trip. Other than that, it was a perfect stay, and the hotel staff went above and beyond to...

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Helpful?
Thank Chris R
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Dear Chris R Thank you very much for choosing Grand Park Royal Cancún Caribe for second time and for your loyalty to our Resort. It is very grateful to have guests that have visit us more than one time and still have this impression about how things are done. Thank you for pointing out every little detail that you enjoyed...

Kansas City, United States
Reviewed 4 days ago NEWvia mobile

In my previous post I gave this property high marks. The property part remains the same but the customer service follow up is a nightmare!!! When we were on our trip we booked a wedding for my daughter and paid a $810 deposit. Since that time the couple has postponed. I followed the contract and canceled appropriately, in writing. I...

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1Thank Raelynn G

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $298 - $2,234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#32 Luxury Hotel in Cancun
#32 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cancun Caribe staff and other travellers.
619 questions
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Questions? Get answers from Grand Park Royal Cancun Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in building by the Italian restaurant”
bwilliamson0039, 23 May 2017 | Read review
“The Villas are very close to the beach.”
bkggonzalez, 20 May 2017 | Read review
“make sure u get a ocean view”
theleftfielder, 17 May 2017 | Read review
“A Villa is a must for this property.”
lisamariec258, 16 May 2017 | Read review
“Standard=4th or 5th floor. Premium=rooms located in the center of the building. Jr. suites=any room that is not on the bottom floor.”
angiep978, 13 May 2017 | Read review
5 of 5
TripAdvisor
USD 363* /night
View Deal
Bookit.comUSD 399
Orbitz.comUSD 399
AMOMAUSD 652
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*Disclaimer
Prices are for 1 room, 2 adults
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