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Grand Park Royal Cancun Caribe

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Traveller (6950)
Room & Suite (1384)
Pool & Beach (1290)
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Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“el mirador”(250 reviews)
“italian restaurant”(505 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (7,739)
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4,722 results
Traveller rating
2,518
1,335
458
209
202
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LanguageEnglish
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2,518
1,335
458
209
202
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1 - 5 of 4,722 reviews
Reviewed yesterday via mobile

Horrible terrible there is no way this is a 4.5 hotel . No way! The service was horrible all they care about is selling you a timeshare the concierge was only talking about selling and we just wanted a tour of the hotel, when He...More

1  Thank Ana M
Reviewed yesterday

The hotel was clean and we were upgraded to double balcony view of the ocean, unfortunately it rain the whole time we were there, I feel they should have more activities when this type of weather occur, also more music in the bar area would...More

Review collected in partnership with this hotel
Thank anthianira
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded yesterday

Dear Anthianira, Thank you very much for your review and for mentioning so many positive elements you have experienced at Grand Park Royal Cancún Caribe. I am pleased to know you enjoyed so many aspects of your stay, highlighted by our service. We appreciate your...More

Reviewed 2 days ago

Where to begin.... Well to start customer service was just TERRIBLE. Me and 11 other friends went for my bachelorette party all us between the ages of 26-30. From the start of the front desk we were hushed and looked at very negatively. Throughout the...More

Review collected in partnership with this hotel
2  Thank jic1121
Reviewed 2 days ago

ALL OUR 3 ROOMS FLOODED!! Before this mess,they assigned us rooms in separate floors and after complaining for an hour they finally gave us rooms in the same floor but not all of them were together. The manager was not even wanting to meet us...More

Review collected in partnership with this hotel
2  Thank estefanialua
Reviewed 2 days ago

This place was so perfect. The rooms was great. The food was good. They had different food on buffet every day. I loved this place. The shows at night was good as well. The hotel is in walking distance of the malls. I recommend this...More

Review collected in partnership with this hotel
Thank ct3620
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded yesterday

Dear Guest Allow us to express our appreciation for taking the time to share your review about your recent stay with Grand Park Royal Cancún Caribe. We are honored to have been your hosts and we are glad to read that your overall experience was...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Adult pool
Outdoor pool
Details
Price range
USD 214 - USD 684 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 214 - USD 684 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6950)
Room & Suite (1384)
Pool & Beach (1290)
Dining (619)
Family and Play Areas (68)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Chelsea M
19 June 2018|
AnswerShow all 2 answers
Response from Carlos D | Property representative |
Dear Chelsea. There is no shuttle included on the services, we suggest to get a taxi. looking forward to see you soon.
0
Votes
Google Translation
Room Tips
"Don’t stay here!!"
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"The standard room was very small"
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"Their suites have a great view to the ocean"
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"Love the shower and ocean view"
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