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Grand Park Royal Cancun

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Boulevard Kukulcan km 10.5, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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USD 266
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (9241)
Pool & Beach (1680)
Room & Suite (1619)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Park Royal Cancun
Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 279 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Park Royal Cancun is an exclusive resort that stands out for its personalized service and vast gastronomy that will delight you with Mexican, Italian and Asian specialties. Admire spectacular turquoise shades on its extensive fine white sand beach. Let your senses be enchanted by amazing sunsets and the best view of the Nichupté Lagoon, while refreshing with a sophisticated cocktail in the Ekinox Lounge Bar. The fun is guaranteed thanks to our activities program and nightly shows for all the family! Live the Grand Park Royal experience in Cancun!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Karaoke
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Cable / satellite TV
Hair dryer
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish, Portuguese

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
52Restaurantswithin 1 km
20Attractionswithin 1 km
12213Reviews1159Q+A100Room tips
Traveller rating
  • 7,017
  • 3,092
  • 1,095
  • 503
  • 509
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Lita P wrote a review 17 Oct
Cleveland, Ohio2 contributions1 helpful vote
The view is so amazing, but the bartender, Damien, made it even better. He treated us like royalty. Everything we ordered, he went above and beyond to make ten times better. We came here every night we were here!
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Date of stay: October 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
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Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded yesterday
Dear Guest, Your words encourage and motivate us to work hard so as to keep enhancing our services and providing a quality service. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are succeeding. We look forward to your next visit to make your stay even more pleasant and memorable. Sincerely Carlos Da Silva General Manager
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Victor D wrote a review 17 Oct
2 contributions1 helpful vote
We had a great time at the resort it is very clean. Alicia at the pool was great with her service and always smiling always working very hard. Also fidel who works in main buffet area he was a great waiter he always kept our table clean and drinks always ready to go we were very impressed with his service. Edgar in the cafe was very freindly and gave us great service with a smile he made great cappachinos. We would definitly refer this resort to freinds and family. Thank you to all of you for a great and memoriable stay.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
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Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded yesterday
Dear Guest, It is reviews like yours that motivate us and drive us to provide the best possible service that our guests deserve. We are truly grateful for your appreciation of the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as a guest is our priority. We will be delighted to receive you again in the near future. You can be sure that it will be another stay to remember. Sincerely Carlos Da Silva General Manager
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chuckwhicks wrote a review 16 Oct
1 contribution1 helpful vote
Our family had a great experience. It was a beautiful view, the beach was clean and easily accessible, the staff were professional and courteous. The only negative was a few issues with our room- coffee maker not working, several lights not working- minor things overall. The food was fabulous all around- from the buffet to the restaurants. Reservations were easy, and it was fun to dress up. We especially loved the Mexican Seafood restaurant included in the package, but we also highly recommend the Prime Steakhouse- it was WELL worth the cost of the meal, and the service was impeccable. I never saw staff without a mask, and it felt very safe for kids.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded yesterday
Dear Guest, Reading comments as positive as yours motivates us to keep on working to continue providing the best of services. We are truly grateful for your appreciation of the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as a guest is our priority. We are certain that we can make you feel at home every time you come. We will be waiting for your visit.Sincerely Carlos Da Silva General Manager
Read more
Charles L wrote a review 15 Oct
1 contribution1 helpful vote
the dining hall is excellent. the food is very good as the theme of the dining hall is different every night. and the service is excellent which is what sets it apart form the many resorts i’ve been too. one especially in the dining hall is juan carlos. he is charming and very nice to talk to and makes you feel very welcome. make sure to get him to be your server if you can. the food is very good at all times if the day,
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Date of stay: October 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded yesterday
Dear Guest, It is really uplifting to read comments as positive as yours that push us forward in our search for excellence. We are truly grateful for your appreciation of the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as a guest is our priority. We are certain that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely Carlos Da Silva General Manager
Read more
Jaylin S wrote a review 15 Oct
1 contribution1 helpful vote
Amazing place, entertaining is on point, delicious food. Best vacation ever. First but not last. The Prime Rub restaurant was absolutely amazing and the service was class A. Thank you so much to our servers Ricardo, Rogelio and the Manager Jose Luis. Planning already our next trip go Grand Park Royal.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded yesterday
Dear Guest, Your words encourage and motivate us to work hard so as to keep enhancing our services and providing a quality service. Thank you for pointing out every little detail that you enjoyed during your stay. It is a pleasure to know that our efforts are paying off. We will be delighted to receive you again in the near future. You can be sure that it will be another stay to remember. Sincerely Carlos Da Silva General Manager
Read more
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PRICE RANGE
USD 180 - USD 435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand park royal cancun caribe hotel cancun, caribe park royal grand cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
346
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Frequently Asked Questions about Grand Park Royal Cancun
Which popular attractions are close to Grand Park Royal Cancun?
Nearby attractions include Playa Chac Mool (0.8 km), Playa Caracol (0.7 km), and Forum Beach Cancun (0.7 km).
What are some of the property amenities at Grand Park Royal Cancun?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at Grand Park Royal Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Park Royal Cancun?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Grand Park Royal Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Grand Park Royal Cancun?
Conveniently located restaurants include Umami, Restaurante Chianti, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Grand Park Royal Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Park Royal Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park Royal Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Park Royal Cancun?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Grand Park Royal Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (6.0 km) and Scorpion’s Temple (1.6 km).