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NYX Hotel Cancun

PricelineUSD 154*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 250*
USD 154*
Great Deal
USD 188*
USD 158*
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1,972 Reviews from our TripAdvisor Community

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There are newer reviews for NYX Hotel Cancun
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Showing 761: English reviews
Port Angeles, Washington
Reviewed 3 weeks ago via mobile

We had a very good stay at the Hotel NYX Cancún! The room was clean and tidy. There is a beautiful beach just in front of the hotel. You can join a lot of activities on the pool as well as at the beach. They also organised a trip to Chichen Itza for us, which was great! The staff was...

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Helpful?
1Thank arnd92
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest, We appreciate the time you have taken to share your experience, and we are very glad to read that it was an overall enjoyable one. It brings us great pride to read that the highlight of your experience was the warmth of the service, and I will make sure that Eduardo, Eddy, Arturo, Hugo, Noemi and so many...

Reviewed 3 weeks ago

This was our first trip to NYX. I chose this hotel mainly because of price (we were looking for an affordable all inclusive and this was the cheapest at the time at the destination we were looking for). It is rated as a 3.5 star I believe and it is solidly that. I made sure I read the Trip Advisor...

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Helpful?
3Thank Jennifer Y
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay. We are very happy to read that our service meet your expectations. We will definitely share your kind words with the rest of the staff specially with Jonathan from Animation department. We hope that you will...

Whitby, Canada
Reviewed 3 weeks ago via mobile

Momanicas is on her way back, I just booked another trip to Cancun...can't wait! We're super excited and can't wait to see the friendly faces of NYX! I would like some input from my fellow tripadvisors on day trips...which ones were ur favs 🎉

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Helpful?
2Thank Momanicas
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest, Thank you very much for your loyalty and wonderful comments, please believe that the most flattering compliment a guest can pay us is honoring us with their return. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Warm Greetings, Hotel NYX Cancun

Beulah, North Dakota
Reviewed 3 weeks ago via mobile

We love coming here because of the very attentive staff. We did have to switch rooms because I needed rest and the music was too loud from the lobby at night. Thank you NYX staff for taking such good care of us. 💞💞💞💞💞💞💞

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Helpful?
1Thank Nancy J H
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review, your comments are highly apprecita since they help us to improve our areas of opportunity. We are glad to know that you spent a great time with us and enjoyed your stay. We are very happy to read that our service meet your expectations. We hope that you will return again very soon....

Council Bluffs, Iowa
Reviewed 3 weeks ago via mobile

Sunday April 16, 2017 my husband fell on the steps. (No hand rails) He was helped by a the lifeguard and other hotel staff. I asked Nadia making report for NYX hotel for the Red Cross Ambulance and to be taken to Amerimed. Life Ambulance shows up and I ask why it was not Red Cross. Told it would take...

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Helpful?
Thank dank9
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Mrs. Danker Thank you very much for being in contact with us , it's quite a long time and we've definitely gone through many changes, good and bad times, but we're quite sure that with the support and loyalty of our appreciated members who are like part of our family, we will keep growing and improving, always looking forward...

Salt Lake City, Utah
Reviewed 4 weeks ago via mobile

The hotel is really nice, clean and updated. The beach is amazing and the hotel staff was so friendly and helpful. Especially Olivia, Victor, and Juan, they all took care of us everyday and we're so friendly and inviting. Thank you Nyx hotel, I will be back asap.

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Helpful?
1Thank tkennu
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest, Thank you for sharing your so wonderful experience with us, we really appreciate your loyalty and preference. We will share your beautifull coment with the all of the members of the Hotel , specially with the ones you mention. Please come back soon! We all will be waiting for you at Hotel NYX Cancun, your home away from...

San Diego, California
Reviewed 4 weeks ago via mobile

Olivia is the sweetest, most genuine girl. We LOVED having her as our waitress on the beach! She is amazing and remembered us AND our drink/food orders without even asking. She is a doll and is fantastic at her job. WE LOVE YOU OLIVIA!!

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Helpful?
Thank agarry605
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest, Dear guest Thank you so much for choosing NYX Hotel Cancun once again and for share a brief review of your recent stay with us. We are glad to know that you spent a great time and enjoyed of our service, we will definitely share your kind words with the rest of the staff. Many thanks for your...

Saint-Bruno-de-Montarville, Canada
Reviewed 4 weeks ago

The check-in was fast! Thanks to Jimmy for helping us with our suitcases. Abigail at the frontdesk was very kind all week long.The room: we booked a basic room and it was basic. Nothing fancy, with a balcony facing the boulevard. The beach: the beach and the ocean were awesome! Nice waves. I hate when the ocean is quiet, and...

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Helpful?
1Thank EricS8
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Guest, I appreciate the time you have taken to share your experience, and am very glad to read that it was an overall enjoyable one. It brings me great pride to read that the highlight of your experience was the warmth of the service, and I will make sure that Jimmy, Abigail, Juan Jose, Fausto, Misael, Eddy and so...

Budd Lake, New Jersey, United States
Reviewed 4 weeks ago

We made reservations Oct 9 for a kingsize bed ocean view room and paid a small fortune. When we arrived at at noon, we had to wait till 3:30. when we checked in they gave us a cellar room with a small window overlooking the hall. A tiny, moldy bathroom. A tiny room with a small hard as a rock...

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Helpful?
3Thank Gabriela B
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

First and foremost receive our most sincere apologies for the unfortunate situations experienced during your stay. Please know that immediate measures have been taken with the staff members and managers of each area to avoid future situations on these matters; hopefully this actions will never be repeated as our goal is to exceed our guests' expectations and provide them memorable...

Reviewed 4 weeks ago via mobile

My family of 4 started coming to the hotel back in 2004. We came almost every year after and more recently we have grown to a family of 8 loving this place even more. We have built relationships with many of the staff, thankfully not many have left, but each year there are a few new faces that make our...

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Helpful?
Thank Michael W
DireccionNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Mr. Williams Thank you so much for being part of this Family for the las years, it's quite a long time and we've definitely gone through many changes, good and bad times, but we're quite sure that with the support and loyalty of our appreciated members who, as you mention, are like part of our family, we will keep...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $130 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Orbitz, Hotels.com, Hotwire, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your NYX Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#40 Spa Hotel in Cancun
#44 Top resorts Hotel in Cancun
#48 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NYX Hotel Cancun staff and other travellers.
320 questions
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Questions? Get answers from NYX Hotel Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea or Pool view would be best”
Babylonfeded, 21 May 2017 | Read review
“All the rooms I've stayed in have been awesome.”
tmkr1isme, 21 May 2017 | Read review
“Building 7 and 8 are definitely the newer ones. Lower numbers are most likely to be the older ones.”
vinhmai, 8 May 2017 | Read review
“The junior suites are absolutely fine and quite roomy.”
tupelosteve, 7 May 2017 | Read review
“Great views of the beach, friendly staff, great service, good food”
jacquelinemsh, 7 May 2017 | Read review
5 of 5
Priceline
USD 154* /night
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Expedia.comUSD 188
Bookit.comUSD 158
AMOMAUSD 250
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*Disclaimer
Prices are for 1 room, 2 adults
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