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Hotel Casa Turquesa

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#69 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa Turquesa
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548 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Columbia, Missouri
Reviewed 30 August 2015 via mobile

This is a great little hotel. We stayed for the last night of our honeymoon after getting married and spending a week and a half in Playa del Carmen. I'm so glad we spent or last night in Cancun to see the beautiful beach there, and this little gem was just perfect. There did not seem to be many other...

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1Thank Chelsea_G554
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we are delighted that you chose to spend the last night of your honeymoon with us. We are glad that you enjoyed the personalized service that we provide. We thank you for your feedback regarding the hotel and this will be taken into account. We are very pleased that you mention that you...

Wanaka, New Zealand
Reviewed 30 August 2015 via mobile

Muchos Gracias! Our stay at Casa Turquesa was truly an unforgettable experience. The hospitality you offered us made us feel totally at home, instantly, after the long journey home. On top of this the Art, the attention to detail, grace and the environment warmed both of our hearts. You not only honour your guests, you honour your amazing location by...

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1Thank sivadmit
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we are delighted that you had an unforgettable experience at Casa Turquesa. We hope that you will return again in the future and if we can help you in planning your next visit, please contact us. We have alerted our Front Desk staff regarding your email in order to investigate and respond regarding...

denver
Reviewed 23 August 2015

spent 4 nights @ casa turquesa while we toured the ruins, when you take tours, the tour operators congregate hotels on buses, on our return trips, the comment from our guides during the drop off portion was "that is a really private place", 2. location, we spent every day at the mall next door, restaurants, atm, great shopping, no need...

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4Thank knightlacrosse
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for taking the time to post your review and we appreciate your great comments. We hope that you will return again soon and if we can be of any help in planning your next visit, please feel free to contact us directly.

Panama
Reviewed 12 August 2015

What a lovely hotel that brought me back to some of my fondest experiences in the 80,s. This place has a real charm and glamorous feel about it. The guy who runs the place " Moose" is truly fantastic. He greeted me every morning by name and took a special interest in making my whole family feel welcome. This guy...

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3Thank Tom c
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we are glad that you enjoyed our personalized service and the hotel facilities. We hope that you will come back and visit us again soon and if we can help you plan your next trip, please do not hesitate to contact us.

Bergen County, NJ
Reviewed 12 August 2015

We enjoyed our stay at Casa Turquesa. The property was so pretty and had many sculptures and paintings. Our room had a perfect amount of room for our big family. The staff was courteous. I loved playing volleyball in the pool with all of the hotel guests.

Review collected in partnership with this hotel
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1Thank EricaAlvarez
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for taking the time to post your review and we are delighted that you enjoyed your stay with us. We hope that you will return again soon and please feel free to contact us if we can help you plan your next visit.

San Antonio, Texas
Reviewed 12 August 2015

It has taken awhile to write this because I wanted to be fair and let a couple of weeks pass by before airing my comments. We won a room at this hotel through Priceline, who has a partnership with a company in Mexico called Agoda. When we arrived at the hotel the manager immediately informed us that the rooms they...

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3Thank SeeMeFly
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

We offered you the upgrade from the room category booked of Partial Ocean View to Ocean View, the All Inclusive Package and WiFi at the best price to enable you to enjoy your vacation. According to you, during your stay you were called by your Company to go to Playa del Carmen and help a hotel with a water problem....

Collinsville, Illinois
Reviewed 11 August 2015

I booked this room last minute as we decided to stay in Cancun late in the evening. I booked a decent room, but was upgraded to the suite, and nicest room available. The view in the highest suite was unbeatable. There was a hot tub on the balcony, which was beyond romantic. We ate dinner at the restaurant located near...

Review collected in partnership with this hotel
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3Thank Soheron
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we really value your comments. We hope that you will come back and visit us again soon and if we can help you plan your next trip, please do not hesitate to contact us.

Modesto, California
Reviewed 10 August 2015

We were in room 304 which had a direct ocean view. I booked on Trivago and upgraded for cheap at the hotel. Moose is THE BEST!! He will take care of you. Late check-out? No problem; ride to the airport? No problem; Help with dining? No problem. There WAS never a problem getting prime pool or ocean space. We didn't...

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3Thank somlvr
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for taking the time to share your experience at Casa Turquesa and we appreciate your comments. We are glad that you enjoyed the personalized service that we provide and we hope that you will return in the future. Please contact us if we can help you plan your next visit.

Reviewed 8 August 2015 via mobile

Away from the noise of the tourist trap that Cancun has become, there is this amazing hotel. The staff was incredibly helpful and friendly. When Mustafa heard we were returning from our honeymoon he upgraded us to the presidential suite and it was such a treat. Mauricio out by the pool was so friendly and accommodating. They made the time...

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Thank Seth R
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for taking the time to post your great review of Casa Turquesa and we very much appreciate you comments and that you recommend the hotel. We hope to see you again soon and please do not hesitate to contact us if we can help you plan your next visit.

Boston
Reviewed 7 August 2015

Casa Turquesa is a gem hidden between massive resorts. We wanted to go to Cancun and be near the nightlife, but not stay at a hotel that was overrun by Spring Breakers (it was March) and Casa Turquesa was the perfect fit. The hotel is small and its size is one of its best features. The staff takes it time...

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1Thank shiva3000
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we appreciate your comments and that you enjoyed the personalized service that we provide. We hope that you will return again in the future and if we can help you plan your next visit, please do not hesitate to contact us.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. ... more   less 

Additional Information about Hotel Casa Turquesa

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $191 - $938 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Turquesa 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Hotel Style:
#40 Luxury Hotel in Cancun
#41 Family Hotel in Cancun
#43 Romantic Hotel in Cancun
#48 Spa Hotel in Cancun
#56 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Turquesa staff and other travellers.
28 questions
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Questions? Get answers from Hotel Casa Turquesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the renovated rooms.”
loretta061, 29 Mar 2017 | Read review
“Every room offers a wonderful balcony with direct ocean views.”
krc107, 19 Jan 2017 | Read review
“#307 Is Ocean and pool view”
nycgirl272, 16 Aug 2016 | Read review
“Our room was on the second floor and the ocean view was amazing.”
newbgray, 7 Jun 2016 | Read review
“This is an unusual hotel. It is a unique place where u can ask for and get the experience you want. Ask for hottub on balcony.”
muddywatersUSA, 29 Apr 2016 | Read review
5 of 5