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30/10/2017 31/10/2017
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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
    (954) 736-5831
    Hotel website
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    30/10/2017 31/10/2017
     34 people are viewing this hotel
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    USD 232*USD 261*
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    Traveller (2817)
    Pool & Beach (961)
    Room & Suite (788)
    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “la veranda” (315 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: Get $300 USD in Credits!
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    Deals
    30 Oct.31 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,393)
    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
    See the most recent reviews
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    901 - 905 of 3,850 reviews

    Reviewed 3 October 2016

    Royal Sands is wonderful resort. It is well maintained and very clean. The staff is friendly and amazing how they remember your name, with some many other guests there. If someone has any problem in their room, etc, it is dealt with promptly. I also...More

    Review collected in partnership with this hotel
    Thank 175jacquelinea
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 4 October 2016

    Dear Jacqueline. Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 3 October 2016

    Everything was great at this hotel! Everything was very clean (room, halls, elevators, etc), all the people working there are unbelievably kind (bell boys, waiters, chefs, bartenders, maids, people working at the SPA), however there was one BIG problem. The VIP concierge we got assigned...More

    1  Thank kabrera
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 5 October 2016

    Dear Kabrera, Thank you for taking time to post about our resort. Please accept a sincere apology for the inconveniences with your concierge. Rest assured this kind of behavior is not encouraged nor promoted by Royal Resorts and we're willing to take the required actions...More

    Reviewed 3 October 2016

    This was our 5th time at the Royal Sands. We own at the Royal Haciendas and trade for the Sands about every other year (the waves the Sands are better than the Haciendas). As usual, everything at the Sands was wonderful and to have beautiful...More

    Review collected in partnership with this hotel
    Thank Virginia P
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 4 October 2016

    Dear Guest, Thanks so much for writing a review about your stay. It seems that each time is even more of a charm for you, and we thank you for your continued loyalty. We love learning about our members vacation experiences and we're honored to...More

    Reviewed 2 October 2016 via mobile

    We visited the Royal Sands for breakfast and to attend the timeshare presentations. We stayed here 4 years ago and love the Royal resorts. They had the best timeshare presentation we have ever been too. The speaker was from Africa and was very friendly, entertaining...More

    Thank gotmyredshoeson
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 4 October 2016

    Dear Guest, Thank you for taking time to post about our resort. When Royal Resorts was founded, our original founders had in mind a timeshare vacation they would buy and which was sold in an environment they'd like to buy. We're glad to learn you...More

    Reviewed 1 October 2016

    The beach and pools were are go to daily. The pool bar staff were friendly, and remembered our family from previous years. Pedro Garrid, Miquel Manzanen, Julio Dzibe and Chi Chimas Manoa greeted us daily by name. Always very respectful and courteous. Prompt food and...More

    Thank garwoodofarrilll
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 4 October 2016

    Dear Guest, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. We'll make sure to personally praise Pedro, Miguel, Julio and Manuel for leaving such a nice impression in you. You couldn't give us...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 188 - USD 437 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #18 Top resorts Hotel in Cancun
    • #19 Luxury Hotel in Cancun
    • #20 On the Beach Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
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    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2817)
    Pool & Beach (961)
    Room & Suite (788)
    Dining (217)
    Hotel & Grounds (1657)
    Bathroom (26)
    Family and Play Areas (14)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    roxy1947
    5 October 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Roxy1947, We have a list of the daily arrivals where we can identify to which phase the guest is arriving, so in case your reservation lists phase 1 and you're arriving to phase 2, our transportation agency canalizes... More
    0
    Votes
    Room Tips
    "The 'A' side includes a full kitchen, while the 'B' side has amenities equivalent to a fine..."
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    "All of the rooms face the sea and have great views. We prefer a higher floor."
    Read review
    "All rooms have an ocean view....there is no bad room."
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    "Update rooms (we stayed in a room that had not been updated yet) and the beds are extremely uncomfortable."
    Read review
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