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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,753 Reviews from our TripAdvisor Community

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Showing 3,297: English reviews
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Watsonville
Reviewed yesterday NEW

Crew is very respectful. Very clean rooms and the gift shop prices are very reasonable and better than out it town. It was great being able to have dinner in all the different restaurants you have access with the all inclusive

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Helpful?
Thank rolandos571
Lake Elmo, Minnesota
Reviewed yesterday NEW

Our three week stay was excellent! We opted out of the all inclusive package the third week to venture out more. The all inclusive package was very good! I would like to thank Javiar Tah for his warm welcome and being our "go to" person for most requests. He is very professional and dedicated to going above and beyond his...

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Helpful?
Thank Heidi H
Doylestown, Pennsylvania
Reviewed yesterday NEW

We had a really great experience at the Royal Sands. Only 20-30 min from the airport. We had a 1 bedroom suite with the 2 murphy beds in the living room. Worked out fine for us traveling with our 13 and 15 year old boys. Very clean and well kept property. The rooms are beautiful (furniture and bedspread could use...

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Helpful?
Thank tmichaels99
Reviewed 2 days ago NEW

We did the all-inclusive package for a room with double beds. We got an ocean view room that was an easy walk down the stairs (seldom use an elevator even though one was right there) and onto the beach. The refrigerator was kept stocked with plenty of water and sodas and someone came by every afternoon asking if we needed...

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Helpful?
Thank DMC_Indy
Joliet, Illinois
Reviewed 3 days ago NEW

We came for the first time in February of 2014, and have since been back 5 times with our 6th trip coming up in May 2017. We love it!!! Jose the bartender is what made us fall in love with Royal Sands. His level of expertise and customer service is top notch. Nicest guy you will ever meet. Since we...

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Helpful?
Thank AdamSwithin
Lavallette, New Jersey
Reviewed 3 days ago NEW

Been coming to this resort for the last 15 years and spend 6 weeks ever year. I can hostly say that the one thing that has't changed is the great staff that works in this Resort.These are hard working people and now with the all inclusive they are working twice as hard for less money but keep up with a...

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1Thank DanC129
Reviewed 3 days ago NEW

Shortly after we arrived our 2-year old got sick. Due to a rare blood disorder that he has, we needed to cancel our trip and fly back immediately. So we asked for a refund due to the circumstances. This is the response I got "Regarding your request, unfortunately, the refund of the unused nights was declined. We hope your son...

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Helpful?
Thank Atif N
Cancun, Mexico
Reviewed 3 days ago NEW

The restaurants are good, the value is good, everything is clean, the staff is friendly and helpful. The views of the ocean are incredible. I was in 'phase 2' this time, and everything was quiet but the ocean. I will always come back whenever I get the chance. We didn't take the all inclusive option as we like to explore...

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Helpful?
Thank Skip B
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Bensalem
Reviewed 4 days ago NEW

My sister and I had a wonderful and relaxing We enjoyed our week at the Royal Sands! The rooms are so comfortable and clean. The view from the deck is breath taking. It is a very easy walk to many restaurants.

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Helpful?
Thank Rita C
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Rita: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Reviewed 4 days ago NEW

We came to the Royal Sands to enjoy a 5-day weekend with our teen son. We were very impressed by the cleanliness and attention to detail of the entire staff. The restaurants and service were exceptional (with the exception of the speed of service at Char-Hut, but the view was so lovely, who cares?) The entire property is gorgeous and...

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Helpful?
Thank Sue S
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Sue S: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $302 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 On the Beach Hotel in Cancun
#18 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront is the most private and very peaceful. I really like the updated decor in the select rooms.”
 of 5 bubbles 482heidih, 24 Feb 2017 | Read review
“Get a view of the pool on the end close to the ocean, on the south side. Less direct sun out most of the day and the view is spectacular.”
 of 5 bubbles 330skipb, 22 Feb 2017 | Read review
“All villas have a great view.”
 of 5 bubbles 95calvine, 20 Feb 2017 | Read review
“Excellent location in cancun”
 of 5 bubbles deep869, 19 Feb 2017 | Read review
“All rooms have a great view!! The high floors have better ocean views, lower floors have better views of the pool areas.”
 of 5 bubbles jeffrichmond7, 19 Feb 2017 | Read review
5 of 5