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06/08/2017 07/08/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 695*
    USD 550*
    SAVE USD 145
    USD 695*
    USD 550*
    Traveller (7322)
    Pool & Beach (1372)
    Room & Suite (1105)
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    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (235 reviews)
    “zen restaurant” (102 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Offers & Announcements: 40% off room rate
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (9,390)
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    There are newer reviews for Hard Rock Hotel Cancun
    See the most recent reviews

    371 - 375 of 5,722 reviews

    Reviewed 5 May 2017

    I understand that your business is one of keeping a full house witch means a certain percentage is repeat business especially when you are increasing your hotels I do understand sales by overcoming customers objections I am a to nice person not wanting to hurt...More

    Review collected in partnership with this hotel
    Thank maryann e
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 May 2017

    Dear maryann e, Thank you very much for your review, we appreciate your comments and feedback regarding the the legendary Vacations Club, rest assured that your comments and feedback have been shared with our Management, I would like to apologize if you have experienced any...More

    Reviewed 5 May 2017

    Our group of 14, ranging in age from 9 to 68, all had a great time and found the staff friendly and eager to help our stay be a pleasureable week-long stay. Great time was had by all and our Concierge service, provided by Romero...More

    Review collected in partnership with this hotel
    Thank lJorge2015
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 May 2017

    Dear lJorge2015, I'm overjoyed to read that the whole family received the Rockstar treatment they deserve! As you can see at Hard Rock Hotel Cancun we love to pamper absolutely all our guests with passionate service, Romero and Ramon will be more than glad to...More

    Reviewed 5 May 2017

    Vacation was fantastic! Food was awesome. Our butlers Ramon and Romero were outstanding! Ramon decorated our room for our daughters 18th birthday, including cake and a bday song at the restaurant we were eating at that night! Hope to go back again some day!More

    Review collected in partnership with this hotel
    Thank Renee Q
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 May 2017

    Dear Renee Q, Happy 18th birthday to your daughter! I'm ecstatic to read how your family was pampered during this special celebration, I will definately share your kudos with Ramon and Romero. We look forward to welcome you soon and keep on Rocking together! Sincerely,...More

    Reviewed 5 May 2017

    Far exceeded my expectations. People of all age groups from around the world come to this hotel and somehow find a way to have fun together. Food is diverse and of high standards. Service is excellent.More

    Review collected in partnership with this hotel
    Thank jam1040
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 May 2017

    Dear jam1040, Thank you very much for letting us know about all the aspects you loved during your Hard Rock experience, we are thrilled to see that you enjoyed our passionate service, delicious food and specialy our Rocker vibe. We hope we can continue to...More

    Reviewed 5 May 2017

    This was our 5th time at a Hardrock resort (2nd at Cancun) and it was excellent as always 👌. To me, The food, drinks and atmosphere are unbeatable. We are already planning another Hardrock getaway! Maybe Punta Cana this time..More

    Review collected in partnership with this hotel
    1  Thank 29bradyb
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 May 2017

    Dear 29bradyb, Thank you very much for your awesome review, I am overjoyed to read that you are a raving Hard Rock fan and will continue to Rock with us at our other properties. We are ready to record another hit with you during your...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 398 - USD 1,154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #18 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, TripOnline SA, Cancelon, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7322)
    Pool & Beach (1372)
    Room & Suite (1105)
    Dining (745)
    Hotel & Grounds (4488)
    Family and Play Areas (117)
    Bathroom (37)
    Business Centre & Event Rooms (33)
    Nearby
    JW Marriott Cancun Resort & Spa
    4,234 reviews
    .31 km away
     
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    2,784 reviews
    .56 km away
     
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    8,561 reviews
    .19 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    7,998 reviews
    1.00 km away
     
    Nearby Restaurants
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    Porfirio's Cancun
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    Nearby Attractions
    Avenida Kukulkan
    5,011 reviews
    1.54 km away
    Museo Sensorial del Tequila
    167 reviews
    1.54 km away
    Flamingo Mall
    22 reviews
    .69 km away
    Kukulcan Plaza
    652 reviews
    1.49 km away
    Ask a question
    Questions & Answers
    Omair M
    23 July 2017|
    Answer
    Response from Traci G | Reviewed this property |
    If you want an Ocean View I would see if you can upgrade now. This resort has a high occupancy, so the odds of a free upgrade are real slim.
    0
    Votes
    Room Tips
    "Ocean view 5th floor and higher"
    Read review
    "Try to book the more luxurious rooms/package deals so that your room is guaranteed to be to your liking"
    Read review
    "Get a beach view hotel room. perfect view."
    Read review
    "Get the ocean View room.. very nice"
    Read review
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