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29/10/2017 30/10/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
     Book now! This hotel is likely to sell out soon.
    USD 493*
    USD 464*
    SAVE USD 29
    USD 493*
    Traveller (7561)
    Pool & Beach (1399)
    Room & Suite (1125)
    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (164 reviews)
    “zen restaurant” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 464
      View Deal
    • Check booking site for details
      USD 493
      View Deal
    View all 9 deals
    Write a Review
    Reviews (9,903)
    There are newer reviews for Hard Rock Hotel Cancun
    See the most recent reviews
    Traveller rating
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    351 - 355 of 6,024 reviews

    Reviewed 17 July 2017 via mobile

    Well this is the third time I have stayed here in 3 years and that's simply because I don't think you will find a more friendly professional and well run hotel The food is amazing The staff are unreal The rooms are fantastic The pool...More

    1  Thank David R
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 19 July 2017

    Hello David R, Thank you so much for taking the time to post your review regarding your last stay at Hard Rock Hotel Cancun; I am thrilled to read all your kind words about our drinks and food offer, facilities; but specially your remarks on...More

    Reviewed 17 July 2017

    We had a great time on our family vacation at Hard Rock- Cancun. We participated in many of the planned activities that were conducted by Marlene, Valeria, and Jose. They made us feel welcome and excited about participating in the activities. They were always smiling....More

    Review collected in partnership with this hotel
    Thank lynrich021
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 19 July 2017

    Hello lynrich021, Thank you so much for sharing your latest experience at Hard Rock Hotel Cancun. I'm delighted to hear that felt the great service from our staff and lived the rock star treatment that sets us apart. Thanks again for your review and for...More

    Reviewed 16 July 2017

    The Hard Rock never disappoints! This is our second visit and we will definitely be back again! The service is top notch, the food is fanatastic and the facility is beautiful! Always entertainment and activities!!More

    Review collected in partnership with this hotel
    Thank lsuchick10
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 19 July 2017

    Hello lsuchick10, We appreciate your great review and I'm thrilled to know that you had a blast on this last visit to our wonderful hotel. I'm proud to learn that our friendly staff responded in a prompt way to all your needs and made you...More

    Reviewed 16 July 2017

    Our family had a fantastic experience at the Hard Rock Cancun and would highly recommend. The food was fantastic and the facility very clean. Anything you could want or think of was there and available and the staff very accommodating to your every need. I...More

    Review collected in partnership with this hotel
    Thank tsc331
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 19 July 2017

    Hello tsc331, Thank you for your great review. We're thrilled to see that you enjoyed your stay at Hard Rock Hotel Cancun. I'm pleased to learn that our staff and services fulfill all your expectations. Thank you for choosing us for your travel destination, I'm...More

    Reviewed 16 July 2017

    Lovely stay. Everything was great except the Mexican Restaurant. The food and the service was bad. The other restaurants were great. The walls are a little on the thin side. Neighbors need to be mindful of that.More

    Review collected in partnership with this hotel
    Thank Ann M
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 19 July 2017

    Hello Ann M, Thank you for sharing your latest experience at Hard Rock Hotel Cancun. I'm placead to learn that your overall experience was great and you could enjoy and try all our food offer. Thank you so much for all your feedback; make sure...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 396 - USD 875 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Agoda, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd, HotelsforEveryone, TripOnline SA and getaroom.com so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7561)
    Pool & Beach (1399)
    Room & Suite (1125)
    Dining (763)
    Hotel & Grounds (4659)
    Family and Play Areas (119)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nanor K
    13 October 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Nanor K, Thank you fos contacting Hard Rock Hotel Cancun. Currently we have a very nice hot and sunny weather. We expect to have some rain in the evening but tomorrow we hope we can continue with the normal sunny... More
    0
    Votes
    Google Translation
    J P
    11 October 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello J P, Thank you for contacting Hard Rock Hotel Cancun. Our Concierge Level rooms includes extra amenities such as liquor dispenser with premium bar, pillow and aromatherapy menu, the best ocean view room locations... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room facing away from the pool if you don't want to hear music or have morning sun."
    Read review
    "Rooms are just like on their website. Very clean, up to date, great views."
    Read review
    "For couples - They have (many) more rooms with two (small) beds than king or queen sized beds. You MUST ask..."
    Read review
    "always ask when you check in you may get an awesome view."
    Read review
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