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29/10/2017 30/10/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
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    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
     65 people are viewing this hotel
    USD 493*
    USD 464*
    SAVE USD 29
    USD 493*
    USD 490*
    Traveller (7561)
    Pool & Beach (1399)
    Room & Suite (1125)
    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (164 reviews)
    “zen restaurant” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 464
      View Deal
    • Check booking site for details
      USD 493
      View Deal
    • Check booking site for details
      USD 490
      View Deal
    View all 26 deals
    Write a Review
    Reviews (9,903)
    There are newer reviews for Hard Rock Hotel Cancun
    See the most recent reviews
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    281 - 285 of 6,024 reviews

    Reviewed 3 August 2017

    We had a great time! The staff is excellent and please take advantage of the local tours! I would suggest bringing small US currency if you chose to spend money in the shops or local establishments. Dont forget to take advantage of the reward program...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Leslie T
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 August 2017

    Hello Leslie T, Thank you for sharing you latest experience at Hard Rock Hotel Cancun and for you perfect fice star review. I'm sure that your post with all those tips, will be very helpful for all our future travelers. We are thrilled to learn...More

    Reviewed 3 August 2017

    Highly recommended, all services are five star, personel very nice, everything clean and neat, food well prepared and tasty. I love Hard Rock Hotel Cancun, best place to have fun family vacations. We will back soonMore

    Review collected in partnership with this hotel
    1  Thank 365carolina
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 August 2017

    Hello 365carolina, Thank you for your perfect five star review and for all your kind comments regarding your latest experience at Hard Rock Hotel Cancun. I'm pleased to learn that you had a blast with us and our amazing staff made you feel like a...More

    Reviewed 3 August 2017

    Outstanding service! The rooms are clean and spacious. Everyone is very friendly and made us feel like royalty! Everyone went above and beyond to make our stay the best experience possible. The food is great and all the actives are awesome. Hotel has a great...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Julie K
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 August 2017

    Hello Julie K, Thank you for taking the time sharing your latest experience at Hard Rock Hotel Cancun, We are pleased to learn that you had a great time and our staff made you feel like a Rock Royalty! We appreciate all your kind comments...More

    Reviewed 3 August 2017 via mobile

    We purposely book through the Hard Rock Hotel because we wanted to ensure that we got a nice room and an ocean view. We paid extra and spoke with a representative to guarantee this. When arriving in Cancun there was a mixup about my transportation...More

    1  Thank AJSB1
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 August 2017

    Hello Alia B, Thank you so much for a very comprehensive review I appreciated the detail invested within, it is our most powerful tool that helps pin point our strengths and weaknesses. Allow me to offer you my sinceres apologies for the inconveniences during your...More

    Reviewed 3 August 2017

    Hard rock cancun treats their guest top notch. Anything we needed they provided. We come every summer and wouldn't stay at any other resort. Several of the employees remember us. Food is excellent lots of choices. Top shelf alcohol. So many activities. NO TAINTED alcohol...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Rhea C
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 August 2017

    Hello Rhea C, Thank you very much for sharing your experience with us. We are glad to know that we have been able to deliver that Rock Star service that you deserve and that characterizes us. We are pleased to learn that you enjoyed all...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 396 - USD 875 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Agoda, Orbitz, Travelocity, Hotwire, Evoline ltd, Cancelon, HotelsforEveryone, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7561)
    Pool & Beach (1399)
    Room & Suite (1125)
    Dining (763)
    Hotel & Grounds (4659)
    Family and Play Areas (119)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
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    .29 km away
     
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    .45 km away
     
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    Nearby Attractions
    Avenida Kukulkan
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    Ask a question
    Questions & Answers
    Nanor K
    13 October 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Nanor K, Thank you fos contacting Hard Rock Hotel Cancun. Currently we have a very nice hot and sunny weather. We expect to have some rain in the evening but tomorrow we hope we can continue with the normal sunny... More
    0
    Votes
    Google Translation
    J P
    11 October 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello J P, Thank you for contacting Hard Rock Hotel Cancun. Our Concierge Level rooms includes extra amenities such as liquor dispenser with premium bar, pillow and aromatherapy menu, the best ocean view room locations... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room facing away from the pool if you don't want to hear music or have morning sun."
    Read review
    "Rooms are just like on their website. Very clean, up to date, great views."
    Read review
    "For couples - They have (many) more rooms with two (small) beds than king or queen sized beds. You MUST ask..."
    Read review
    "always ask when you check in you may get an awesome view."
    Read review
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