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Hard Rock Hotel Cancun

Traveller (9120)
360
Panoramas (183)
Traveller (9120)
360
Panoramas (183)
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Overview
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Boulevard Kukulcan Km 14.5, Cancun 77500 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12,209)
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7,342 results
Traveller rating
5,167
1,299
523
199
154
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5,167
1,299
523
199
154
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1 - 5 of 7,342 reviews
Reviewed yesterday

We were a large group traveling for a wedding. i requested an ocean-view room . Once i got to my room which was not easy .. had to take several elevators to arrive there . i didn't have an ocean-view and when i went to...More

Thank Exploration221918
Hotel's Favourite
Reviewed 31 July 2018

After visiting last year we couldn’t wait to return. Beautiful Seaview room this time which we stayed in for one week. Fantastic food choices . Not just in the restaurants but in buffet, around the pool, bbq,s, themed dinner nights. There really is food everywhere....More

12  Thank Tracey P
Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 1 August 2018

Dear Tracey P, Thank you so much for posting your review in regards of your recent visit to Hard Rock Hotel Cancun. We are thrilled to know that this is not the first time you visit our property and that you decide to come because...More

Reviewed yesterday

The rooms smelled like mold a bit, cracked tiles, paint pilling, loud AC, the buffet food was not up to par. We enjoyed the nightly entertainment a lot and the shows by the pool. Most bar tenders we not polite and were moving very slow,...More

Review collected in partnership with this hotel
Thank Dimitar M
Reviewed yesterday via mobile

I can not even name which part I enjoyed the most out of our time here at the resort. Right from the beginning Alexis greeted us and was extremely attentive. She explained everything to us and got us excited to go check out everything the...More

1  Thank LuisRaider1
Reviewed yesterday via mobile

Just returned from a fantastic holiday at HRH Cancun! Myself, Mrs and daughters had a week at HRH to celebrate daughters forthcoming 21st Birthday. Pros: * Large clean rooms (Deluxe Ocean View) * Day and night-time activities - non stop from 10am til 10pm -...More

3  Thank WirralNeil
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About
Description
Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a More rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Free Parking
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
601
Price range
USD 334 - USD 851 (Based on Average Rates for a Standard Room)
Formerly known as
Cancun Palace Resort
Also Known As
Cancun Palace Hotel Cancun
,
Cancun Palace Resort
,
Palace Hotel Cancun
,
Cancun Palace Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
601
Price range
USD 334 - USD 851 (Based on Average Rates for a Standard Room)
Formerly known as
Cancun Palace Resort
Also Known As
Cancun Palace Hotel Cancun
,
Cancun Palace Resort
,
Palace Hotel Cancun
,
Cancun Palace Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (9,120)
Pool & Beach (1,610)
Room & Suite (1,314)
Dining (863)
Family and Play Areas (127)
Amenities (89)
Business Centre & Event Rooms (35)
Nearby
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Questions & Answers
Ask a question
jessicarr123456
16 November 2018|
AnswerShow all 2 answers
Response from LuisTA12 | Property representative |
Hello jessicarr123456, Thank you so much for your question. I would like to share with you that you will be able to find in both corners of our pool, access with hand rails and roman steps and in the center area, an access... More
1
Vote
Google Translation
Room Tips
"Upper floor rooms"
584dimitarm
yesterday
Read review
"More pillows, (limit two ) LOL "
GrandTour01094118205
2 days ago
Read review
"We had our room on the 12 floor and was nice and very little noice. Room was nice and clean."
Javalo2015
2 days ago
Read review
"we were oceanfront but I don't think there is a bad view from anywhere!"
TravelFoodieHippie
5 days ago
Read review
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