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We were a large group traveling for a wedding. i requested an ocean-view room . Once i got to my room which was not easy .. had to take several elevators to arrive there . i didn't have an ocean-view and when i went to...More
After visiting last year we couldn’t wait to return. Beautiful Seaview room this time which we stayed in for one week. Fantastic food choices . Not just in the restaurants but in buffet, around the pool, bbq,s, themed dinner nights. There really is food everywhere....More
12 Thank Tracey P
Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 1 August 2018
Dear Tracey P,
Thank you so much for posting your review in regards of your recent visit to Hard Rock Hotel Cancun. We are thrilled to know that this is not the first time you visit our property and that you decide to come because...More
The rooms smelled like mold a bit, cracked tiles, paint pilling, loud AC, the buffet food was not up to par. We enjoyed the nightly entertainment a lot and the shows by the pool. Most bar tenders we not polite and were moving very slow,...More
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I can not even name which part I enjoyed the most out of our time here at the resort. Right from the beginning Alexis greeted us and was extremely attentive. She explained everything to us and got us excited to go check out everything the...More
Just returned from a fantastic holiday at HRH Cancun!
Myself, Mrs and daughters had a week at HRH to celebrate daughters forthcoming 21st Birthday.
* Large clean rooms (Deluxe Ocean View)
* Day and night-time activities - non stop from 10am til 10pm -...More
Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a …Morerock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from LuisTA12 | Property representative |
Thank you so much for your question. I would like to share with you that you will be able to find in both corners of our pool, access with hand rails and roman steps and in the center area, an access... More
Thank you so much for your question. I would like to share with you that you will be able to find in both corners of our pool, access with hand rails and roman steps and in the center area, an access with no steps.
Hope this information helps you.