We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
26/11/2017 27/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
    Save
    Lowest prices for your stay
    26/11/2017 27/11/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of USD 488/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    USD 441*
    USD 475*
    View Deal
    Traveller (7652)
    Pool & Beach (1406)
    Storyboard
    Secrets The Vine Cancun
    9,023 reviews
    #6 of 177 hotels in Cancun
    0.2 km
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,317 reviews
    #13 of 177 hotels in Cancun
    1.0 km
     
    The Ritz-Carlton, Cancun
    2,966 reviews
    #3 of 177 hotels in Cancun
    0.6 km
     
    Marriott Cancun Resort
    4,067 reviews
    #14 of 177 hotels in Cancun
    0.4 km
     
    Paradisus Cancun
    9,614 reviews
    #24 of 177 hotels in Cancun
    0.7 km
     
    JW Marriott Cancun Resort & Spa
    4,438 reviews
    #11 of 177 hotels in Cancun
    0.2 km
     
    Live Aqua Beach Resort Cancun
    9,355 reviews
    #4 of 177 hotels in Cancun
    2.1 km
     
    Sandos Cancun Lifestyle Resort
    4,326 reviews
    #27 of 177 hotels in Cancun
    0.3 km
     
    Royal Service at Paradisus Cancun
    101 reviews
    #33 of 177 hotels in Cancun
    0.7 km
     
    The Royal Sands Resort & Spa All Inclusive
    4,478 reviews
    #20 of 177 hotels in Cancun
    1.0 km
     
    Omni Cancun Resort & Villas
    6,186 reviews
    #38 of 177 hotels in Cancun
    1.7 km
     
    Golden Parnassus All Inclusive Resort & Spa Cancun
    6,671 reviews
    #55 of 177 hotels in Cancun
    0.4 km
     
    Overview
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “smash bar” (230 reviews)
    “rock star” (167 reviews)
    “zen restaurant” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Offers & Announcements: 35% off room rate
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 441.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a41580cc1aa2487c89bcaa21fb06a744", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44318838],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":11,"year":2017},"checkout":{"day":27,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":441,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a41580cc1aa2487c89bcaa21fb06a744","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":475,"lowestMetaPrice":441,"additionalPartner":false,"highestMetaPriceDisplay":475,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":475,"lowestMetaPrice":441,"highestMetaPriceDisplay":475,"hotelName":"Hard Rock Hotel Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE0MTU4MGNjMWFhMjQ4N2M4OWJjYWEyMWZiMDZhNzQ0IiwiQUlLIjoiZWYyMzMwODNjNWIyNDYwZTlhM2YyNDVjYWQwOWZhNTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "26/11/2017", "checkOut": "27/11/2017", "lowestPrice": "USD 441", "hasDates": true, "hacComplete": true, "contentIdMappings": {"44318838":"Expedia","35081173":"BookingCom","76501772":"Hotwire","53908379":"TravelocityEWS","109237933":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (10,088)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 6,115 reviews

    Reviewed yesterday

    This was an incredible week. Above all else, what makes a Hard Rock Hotel so very special is its staff. Though we hate to leave out ANY staff, we want to mention in particular: FANY for working very hard at securing a room to our...More

    Thank KentnMary
    Reviewed yesterday

    We have traveled to Hard Rocks resorts many times, but this is the first time we have been to Cancun in many years. I love the service and the food was excellent. Some highlights of this trip: 1. At the Zen breakfast on our final...More

    Thank Toby B
    Reviewed 2 days ago

    We had an amazing experience at the Hard rock hotel, everyone is very friendly and accommodating. The staff was excellent! Miguel,Fernando and Graciela provided us with excellent service during our many dining experiences. Miguel makes the best Mayan coffee and we have been to Cancun...More

    Thank Mark M
    Reviewed 2 days ago

    We just returned from a great week at the HRH Cancun. The weather was spectacular. This was a relaxing vacation for us, and we were pampered all the way. The hotel is right in the middle of the hotel zone, so there is plenty of...More

    Review collected in partnership with this hotel
    Thank Elwood62
    A TripAdvisor Member
    1
    Reviewed 3 days ago

    We have been members of the Palace Resorts since 2001 and although all of them are amazing we seem to keep coming back to the Hard Rock Hotel Cancun. I have never seen a resort that offers so much entertainment you don’t even have to...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank A TripAdvisor Member
    Secrets The Vine Cancun
    9,023 reviews
    #6 of 177 hotels in Cancun
    0.2 km
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,317 reviews
    #13 of 177 hotels in Cancun
    1.0 km
     
    The Ritz-Carlton, Cancun
    2,966 reviews
    #3 of 177 hotels in Cancun
    0.6 km
     
    Marriott Cancun Resort
    4,067 reviews
    #14 of 177 hotels in Cancun
    0.4 km
     
    Paradisus Cancun
    9,614 reviews
    #24 of 177 hotels in Cancun
    0.7 km
     
    JW Marriott Cancun Resort & Spa
    4,438 reviews
    #11 of 177 hotels in Cancun
    0.2 km
     
    Live Aqua Beach Resort Cancun
    9,355 reviews
    #4 of 177 hotels in Cancun
    2.1 km
     
    Sandos Cancun Lifestyle Resort
    4,326 reviews
    #27 of 177 hotels in Cancun
    0.3 km
     
    Royal Service at Paradisus Cancun
    101 reviews
    #33 of 177 hotels in Cancun
    0.7 km
     
    The Royal Sands Resort & Spa All Inclusive
    4,478 reviews
    #20 of 177 hotels in Cancun
    1.0 km
     
    Omni Cancun Resort & Villas
    6,186 reviews
    #38 of 177 hotels in Cancun
    1.7 km
     
    Golden Parnassus All Inclusive Resort & Spa Cancun
    6,671 reviews
    #55 of 177 hotels in Cancun
    0.4 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 394 - USD 913 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Travelocity, Hotwire, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7652)
    Pool & Beach (1406)
    Room & Suite (1128)
    Dining (772)
    Hotel & Grounds (4731)
    Family and Play Areas (119)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
    The Ritz-Carlton, Cancun
    2,966 reviews
    .56 km away
     
    Secrets The Vine Cancun
    9,023 reviews
    .19 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,317 reviews
    1.00 km away
     
    Marriott Cancun Resort
    4,067 reviews
    .36 km away
     
    Nearby Restaurants
    Restaurante Careyes
    312 reviews
    .69 km away
    Tempo by Martin Berasategui
    946 reviews
    .72 km away
    Puerto Madero Cancun
    3,551 reviews
    .38 km away
    Harry's
    3,013 reviews
    .32 km away
    Nearby Attractions
    Avenida Kukulkan
    5,220 reviews
    1.54 km away
    Museo Sensorial del Tequila
    171 reviews
    1.54 km away
    Kukulcan Plaza
    673 reviews
    1.48 km away
    AquaWorld
    3,426 reviews
    .75 km away
    Ask a question
    Questions & Answers
    Gary A
    14 November 2017|
    AnswerShow all 2 answers
    Response from LuisTA12 | Property representative |
    Hello Gary A, Thank you so much for contact with Hard Rock Hotel Cancun. Most of the places in Cancun takes both Mexican pesos or US dollars, we recommend to have both currencies with you, ask for the exchange rate and... More
    0
    Votes
    Google Translation
    drg00fy
    13 November 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello drg00fy, thank you so much for contact with Hard Rock Hotel Cancun. currently we don't provide the equipment for pickle ball, but if you're interested on playing tennis instead. You just need to ask for the equipment... More
    0
    Votes
    Google Translation
    Room Tips
    "best ocean views"
    Read review
    "There are some rooms with a beautiful sea view and other with a worst view"
    Read review
    "The rooms are well equipped with a mini bar with quality drinks and water. The Jacuzzi was a delight in the..."
    Read review
    "The 12th floor rooms are very good"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing