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07/05/2017 08/05/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 262
    USD 743*
    USD 481*
    USD 514*
    USD 514*
    Traveller (7009)
    Pool & Beach (1339)
    Room & Suite (1082)
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    Overview

    • Excellent72%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (226 reviews)
    “rock spa” (76 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Offers & Announcements: ONLINE EXCLUSIVE: 35% off
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed yesterday

    We stayed at the Hard Rock Cancun in May 2016 for 7 days and it was amazing! We had 6 people total ranging from ages 15-45. Here's a highlight of the trip: Food: The Market is the only buffet at this Hard Rock and it...More

    Helpful?
    Reviewed 2 days ago

    I stayed here twice on different occasions. Once for a girls bachelorette party and once for a couples stay. Both trips were perfect! I enjoyed everything this hotel has to offer and this hotel had everything you need so you never want to leave! The...More

    Helpful?
    Reviewed 2 days ago via mobile

    We stayed at the Hard Rock Cancun for a week. It was our first time in that property. We had an amazing time. We ate twice at Ipanema because we are meet lovers, food was good and service terrific. The hotel is convenient located 20...More

    Helpful?
    Reviewed 3 days ago

    Staying at the Hard Rock was tons of fun. The hotel and grounds were so clean - they were constantly cleaning. The food was great and the service was fantastic. Everyone was so nice and friendly. The pool and beach were beautiful.

    Helpful?
    Reviewed 3 days ago via mobile

    Just come back from vacation for a week. Great place but the staff made it completely. People like Ari in the concierge group, Willy at the smash bar, Carlos at Ciao restaurant and the Rock who was an announcer. Also, Denice with resort services. All...More

    Helpful?
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 408 - USD 1,062 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Cancun
    • #9 Luxury Hotel in Cancun
    • #9 Top resorts Hotel in Cancun
    • #9 On the Beach Hotel in Cancun
    • #18 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    Photos
    Traveller (7009)
    Pool & Beach (1339)
    Room & Suite (1082)
    Dining (712)
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    Questions & AnswersAsk a question
    116Burch
    Has the hard rock hotel Cancun upgraded there room key system yet or do they still have the key card? Other hard rock resorts I have visited have wrist bands with the room key built in.
    28 April 2017|
    Answer Show all 2 answers
    Response from Ana Laura M | Property representative |
    Hello 116Burch, Regarding your question I kindly inform you that we continue having key cards as method to open room doors. Best regards,
    0
    Votes
    Google Translation
    Eliza S
    We are reserved to stay in a Deluxe Platinum Room, but I would like to upgrade to a Deluxe Diamond. I tried to modify the reservation and this was no longer an option. Is there anyway I can upgrade to this level?? Thank you!
    25 April 2017|
    Answer
    Response from Ana Laura M | Property representative |
    Hello Eliza S, Absolutely there are other ways to upgrade the room to Deluxe Diamond, I will send you the rates by private message and the contact information to do it. Best,
    0
    Votes
    Google Translation
    Lori R
    What is the beach like? Is the water calm or rough? Traveling in august. Thank you
    24 April 2017|
    Answer Show all 4 answers
    Response from Ana Laura M | Property representative |
    Hello Lori R, As VargasDu0 said our beach is mostly rough, however during summer there are calm days. Best,
    1
    Vote
    Google Translation
    Room Tips
    "Best Views: East Side (Ocean Facing) Quiet Rooms: West Side (Lagoon Facing)"
    Read review
    "Ocean views are great, however, I enjoyed looking at the lagoon from the 8th floor & enjoying the sunsets..."
    Read review
    "Call for the scented pillows and the aromatherapy."
    Read review
    "Bigger beds~Double just isn't big enough for 2 adults:("
    Read review