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Beach Palace

6,379 reviews
#16 of 177 Hotels in Cancun
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Traveller (5178)
Pool & Beach (1336)
Storyboard
Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(659 reviews)
“tequila restaurant”(115 reviews)
“yadira celene”(78 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Beach Palace
Offers & Announcements: $1500 Resort Credit
Hotel deals
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Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,379)Write a Review
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5,142 results
Traveller rating
3,471
1,135
344
98
94
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LanguageEnglish
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3,471
1,135
344
98
94
Show reviews that mention
All reviewssky bartequila restaurantyadira celeneitalian restaurantresort creditroof top poollagoon viewwater slidesteakpresidential suitebeautiful beachchef's dinnermichael jackson showguest servicesmain pooldestination weddingfire show
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1 - 5 of 5,142 reviews
Reviewed 2 days ago

We do not normally visit the hotel strip in Cancun, preferring a quieter vacation at Moon Palace, just south of Cancun. Our concierge recommended a trip to Beach Palace for the sunset at the Sky Bar and a dinner at Bocelli Restaurant, the Beach Palace's...More

Thank Hojo777
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded yesterday

Dear Hojo777, First and foremost, thank you for visiting Beach Palace Cancun during your stay at Moon Palace, I am pleased to know this visit changed your perception of our property and most importantly, allowed you to live an amazing dining experience at Bocelli. I...More

Hotel's Favourite
Reviewed 19 November 2017 via mobile

We had a great time at the Beach Palace! This was our second visit to this resort & exceeded our expectations. We have stayed at many of the Palace Resorts & this trip was amazing as usual. Beautiful views & people. Victor served us well...More

4  Thank Robjones12
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 22 November 2017

Dear Robjones12, Thank you for choosing Beach Palace and sharing your so kind comments with us. We sincerely appreciate your time and support. We will make sure to share your comments with Victor and Veronica, they will be happy to know you had such positive...More

Reviewed 3 days ago

We just had a really nice time at this hotel. The rooms are very spacious and comfortable, but most of all the staff really goes out of their way to give excellent service. The waiters in the restaurants were so friendly and efficient, including by...More

Review collected in partnership with this hotel
1  Thank JaneRph
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 2 days ago

Dear JaneRph, I am definitely pleased to know you found everything you were looking for at Beach Palace. We do our best to ensure our guests have the vacation experience they deserve surpassing all of their expectations. Thank you for choosing us, I do hope...More

Reviewed 3 days ago

This resort was truly exceptional. The facility and staff were very accommodating . They cared for our every need. I recommend this property as a vacation spot. It was equally enjoyed by the children in our party. No one complained about being bored.More

Review collected in partnership with this hotel
Thank Z1737BTannec
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 2 days ago

Dear Z1737BTannec, It is with great pride we receive your kind comments, thank you so much for choosing Beach Palace and sharing your comments. One of our goals is to ensure everyone staying at Beach Palace will have a great time, and so I am...More

Reviewed 4 days ago

Just completed our third visit to Beach Palace and it keeps getting better each time. We were with a large group of 16 and every one of us were amazed at the quality of service we received. Whether it was front desk, concierge, housekeeping, wait...More

Thank Tony S
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded yesterday

Dear Tony S Thank you so much for choosing us, I am very happy to know that so many people helped to create what was a wonderful experience during your stay at Beach Palace, I will definitely make sure they all receive your comments and...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 419 - USD 792 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 419 - USD 792 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5178)
Pool & Beach (1336)
Room & Suite (1283)
Dining (473)
Hotel & Grounds (2474)
Family and Play Areas (59)
Business Centre & Event Rooms (37)
Bathroom (25)
Questions & Answers
Ask a question
165clarks
19 January 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear 165clarks, Thank you for contacting us! I will be happy to provide assistance with this matter, please be so kind to share your stay information with me through private message, you can easily do it by responding the... More
0
Votes
TrooperC23
18 January 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear TrooperC23, Thank you so much for contacting us! I will be more than glad to assist you with this question and provide all the information you may need. Please note I've sent you a private message for a proper... More
0
Votes
Shy123
18 January 2018|
Answer
Response from Lorenzo-de-Canada | Reviewed this property |
About 48 inches
0
Votes
Room Tips
"Best rooms are rooms with the Ocean view"
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"We had a lagoon view room. It was great"
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"Request a room on the 4th floor or higher."
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"Get an overview of how you can use your resort credits as soon as you get there. Don't waste them!"
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