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29/10/2017 30/10/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     34 people are viewing this hotel
    Lock in the lowest price from our partners
    USD 500*USD 527*
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    Traveller (7532)
    Room & Suite (1934)
    Pool & Beach (1592)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (169 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
    Deals
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 500
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    • Check booking site for details
      USD 500
      View Deal
    • Check booking site for details
      USD 500
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    Write a Review
    Reviews (6,177)
    There are newer reviews for Sun Palace
    See the most recent reviews
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    2,051 - 2,055 of 5,421 reviews

    Reviewed 6 January 2015

    Went to the Sun Palace 21st December till 4th January with my wife for a chill time holiday ! Was not disappointed at all ! The rooms were top notch and kept very clean by the maids as was the rest of the hotel !!...More

    Thank topcat1912
    Response from pwinkler, General Manager at Sun PalaceResponded 11 January 2015

    I think you might find Daniel in my place next time you visit. He is so amply recognized by our guests.... I have written in another review that we must do something for this gentleman. His service standards and disposition are second to none and...More

    Reviewed 6 January 2015

    We stayed at the Sun Palace for 9 nights over Xmas and New Year. It was our first all inclusive holiday and our first genuine beach holiday. In short, we had a fantastic time, in large part due to the excellent service from the staff...More

    2  Thank James H
    Reviewed 5 January 2015 via mobile

    Staying at the Sun Palace until 8th January. Everything about the hotel is good, staff very friendly (if not a little scared to make a mistake) but the food is a real let down. Poor cuts of meat and very limited choice, as a matter...More

    13  Thank patricia t
    Response from pwinkler, General Manager at Sun PalaceResponded 6 January 2015

    One point reviews are very frustrating. They basically mean nothing was right. But that is what social media is about. Freedom to say whatever you please. I cannot answer in kind. Diplomacy is the essence of hotels. pwinkler@palaceresorts.com

    Reviewed 4 January 2015

    My wife and I have stayed at several resorts in the Cancun area and I thought it may be helpful for others to know our experiences. First, our experience at the Sun palace was very good. We found it to be a very good value...More

    6  Thank Silrak
    Response from pwinkler, General Manager at Sun PalaceResponded 6 January 2015

    Thank you for your review. I am very aware of the smoke and have been ready to give it the necessary solution. Not to be achieved within the last few weeks of the year. For the most, I guess you rate our resort: "Ok." Far...More

    Reviewed 4 January 2015

    We stayed in Sun Palace at the beginning of December for our honeymoon. From the time we stepped in to our room we knew this will be relaxing holiday! Hot tub, walk in shower, big bed and massive balcony with double sun lounger with the...More

    2  Thank Simona_1404
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 351 - USD 704 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, BookIt.com, Travelocity, Booking.com, Agoda, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveller (7532)
    Room & Suite (1934)
    Pool & Beach (1592)
    Dining (1026)
    Hotel & Grounds (3436)
    Bathroom (90)
    Business Centre & Event Rooms (32)
    Family and Play Areas (25)
    Nearby
    JW Marriott Cancun Resort & Spa
    4,397 reviews
    5.02 km away
     
    Paradisus Cancun
    9,503 reviews
    4.53 km away
     
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    2,392 reviews
    1.50 km away
     
    Club Med Cancun Yucatan
    5,406 reviews
    .44 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    gymrats11
    19 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear gymrats11, Thank you so much for contacting us! You can find our wine selection directly from our incredible app "Palace resorts" which can be found on the official store for your android and apple devices. You will... More
    0
    Votes
    SkigirlSteph
    18 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear SkigirlSteph, Thank you so much for getting in contact with us! Our entertainment department organizes different activities through the day such as dance lessons, paddle-yoga, beach volley ball and volley-ball on the... More
    0
    Votes
    gymrats11
    18 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear gymrats11, Thank you so much for contacting us! Definitely, we have a fully equipped gym for those who want to stay active during their vacation. It has everything you need for a complete routine. Should you have... More
    0
    Votes
    Room Tips
    "All of their Rooms are Beach facing, you really can't go wrong. We prefer the right side by the activity..."
    Read review
    "Choose a sea view room on floors 7 or 8"
    Read review
    "The Oceanview rooms with concierge service are the best"
    Read review
    "The room was gorgeous well stocked, clean as can be. the ocean view was breath taking in the morning..."
    Read review
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