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02/07/2017 03/07/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 595*
          USD 571*
          Great Deal
          USD 595*
          USD 595*
          Traveller (7312)
          Room & Suite (1911)
          Pool & Beach (1568)
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          Overview
          • Excellent74%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “oriental lounge” (188 reviews)
          “el alamo” (166 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sun Palace
          Special Offer: Summer Sale 45%
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (5,973)
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          There are newer reviews for Sun Palace See the most recent reviews

          2,041 - 2,045 of 5,973 reviews

          Reviewed 17 October 2014

          I've reviewed this hotel before but in short, it's still great if you: - don't want to be surrounded by children, - want the reassurance of an all-inclusive with minimal 'extras', - want to be close to town, but not amongst the masses, and -...More

          11  Thank PiersSurrey
          Response from pwinkler, General Manager at Sun PalaceResponded 18 October 2014

          To say the least: I'm intrigued. I remember your name from your previous review which was just as if not more complimentary than this one. You mention changes. Are they the credits usage? Cancún, barely 40 years old. A city programmed for tourism. One of...More

          Reviewed 17 October 2014

          who hasn't been in all inclusive hotel in Cancun doesn't know what luxury is. This is a perfect holiday, the free bar, the excellent food, and the great service are giving you the feeling that you are a king. But there is one thing you...More

          4  Thank OOSBN
          Response from pwinkler, General Manager at Sun PalaceResponded 18 October 2014

          Thank you for your kind comments. We do pride ourselves in offering a very ample selection of services for all our guests within their package. The additional services that have a price are those whose cost makes it impossible for us to offer within our...More

          Reviewed 17 October 2014

          First off, right when you walk in you are greeted and your luggage carried into the lobby. First impression of the hotel was how nice and clean it was, after we checked in we went to our room and was happily surprised to see that...More

          4  Thank Anthony G
          Response from pwinkler, General Manager at Sun PalaceResponded 18 October 2014

          Sometimes I get a bad rap because of the simplicity of the building. When it was redone in 2006 the architects went for the "minimalist" look: Straight lines, lots of glass and soft, unobtrusive colors and decor all around. The upside is as you mention:...More

          Reviewed 15 October 2014

          1st I must say the service was perfection. I never had an empty glass by the pool or bar. They would have a new one there before you finished your last one. 2nd may I say the food was excellent. I really enjoyed all the...More

          4  Thank dixiebell13
          Response from pwinkler, General Manager at Sun PalaceResponded 17 October 2014

          I mean: That is what you go on vacation for. No? To be pampered. My staff has this down to a fine art. But one thing is a Manager thinking he does and the other is guests asserting that indeed this is the case. Thank...More

          Reviewed 15 October 2014

          We arrived home last night from a wonderful week at Sun Palace, here are a few things to consider when booking. Adults/ couples only resort, romantic, restful, there were couples of all ages lots of small weddings on the beach. We were very turned off...More

          4  Thank souldreamers
          Response from pwinkler, General Manager at Sun PalaceResponded 16 October 2014

          Thank you for the very kind comments and also for the ones that let us know where there are opportunities. I sincerely hope you will grant us the favor of a future stay. We will have those details you mention corrected. Please receiove our best...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 365 - USD 622 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Romantic Hotel in Cancun
          • #8 Spa Hotel in Cancun
          • #8 On the Beach Hotel in Cancun
          • #8 Luxury Hotel in Cancun
          • #8 Top resorts Hotel in Cancun
          • #17 Family Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Hotwire, Booking.com, Orbitz, Travelocity, TripOnline SA, Evoline ltd, Cancelon, Hotel.de, Cheap Tickets, Priceline, getaroom.com and HotelQuickly so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Sun Palace Hotel Cancun ,
          • Cancun Sun Palace
          Add Photo Photos
          Traveller (7312)
          Room & Suite (1911)
          Pool & Beach (1568)
          Dining (1007)
          Hotel & Grounds (3285)
          Bathroom (88)
          Business Centre & Event Rooms (32)
          Family and Play Areas (24)
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          Questions & AnswersAsk a question
          Simon B
          Hi we are booked for September 13 2017 for 2 weeks, we are booked with Thomson in a deluxe double room with terrace or balcony, how much would it be to upgrade our room thanks
          20 June 2017|
          Answer Show all 2 answers
          Response from Simon B |
          Sorry but we can not got your answer !! Not sure what to do , thank you
          0
          Votes
          traceyanna1975
          Hi, we are staying at the Sun Palace for our honeymoon on 30th August this year for two weeks. We're currently booked in a junior suite. Will there be any concierge rooms available at this time and if so how much will it cost to upgrade please? Many Thanks
          18 June 2017|
          Answer Show all 4 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear traceyanna1975, Thank you so much for contacting us! It will be our pleasure to host you during your upcoming visit to Cancun. I've shared my email address with you through Private message, please be so kind to read... More
          1
          Vote
          Room Tips
          "Be careful on the marble floors if you open the door to the balcony. The humidity makes them super wet and..."
          Read review
          "room 624...it is now concierge - concierge is not worth it but the room is great"
          Read review
          "Rooms come equipped with hairdryers and straighteners so no need to pack these, a host of little luxuries..."
          Read review
          "we upgraded to concierge (maybe that makes a difference), our room was great-corner w/a lovely ocean view and..."
          Read review
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