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09/07/2017 10/07/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 595*
          USD 568*
          Great Deal
          USD 595*
          USD 595*
          Traveller (7314)
          Room & Suite (1911)
          Pool & Beach (1568)
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          Overview
          • Excellent74%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “oriental lounge” (188 reviews)
          “el alamo” (168 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sun Palace
          Special Offer: $1500 Resort Credit
          Hotel deals
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (5,979)
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          1 - 5 of 5,248 reviews

          Reviewed yesterday

          A wonderful couples only where you can relax and dine on the finest cuisine. An all inclusive resort. The staff is exceptional and they pay close attention to detail taking care of our every need. I love Palace Resorts.

          Review collected in partnership with this hotel
          1  Thank bjohn2761
          Reviewed 3 days ago via mobile

          It's been 20yrs sense or last visit to the Sun Palace. It was just like our first visit, the best ... We stayed in room 631 great view. The room had everything you needed and more. Bed was great, we slept at the Palace better...More

          2  Thank Jay G
          Reviewed 3 days ago

          This is the life. Raise a hand and someone is by your side in an instant. Very respectful, friendly and helful team. Nothing is an issue. Room is great. Beds comfy. Room service throughout day/night. Towels changes twice daily if required. Whats not to love....More

          Thank Janet F
          Reviewed 3 days ago via mobile

          Abimael, Janni, Carlos, and Chocolate have amazing guest service. We arrived in Cancun during rainy season and our whale shark trip was canceled. We were bummed, but Sun Palace booked us on. Cenote tour. If it rains, go to a cenot No bad days! Thank...More

          1  Thank Laura C
          Reviewed 3 days ago

          This was our first visit to a palace resort every thing from the time we stepped out of our taxi was superb!! The staff were very friendly and helpful in every way. Breakfast and lunch in the buffet restaurant were super.the beach snack bar was...More

          1  Thank sims0409
          Le Blanc Spa Resort
          5,775 reviews
          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,358 reviews
          #4 of 175 hotels in Cancun
           
          Beach Palace
          5,878 reviews
          #13 of 175 hotels in Cancun
           
          Paradisus Cancun
          9,039 reviews
          #23 of 175 hotels in Cancun
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 366 - USD 623 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Romantic Hotel in Cancun
          • #8 Spa Hotel in Cancun
          • #8 On the Beach Hotel in Cancun
          • #8 Top resorts Hotel in Cancun
          • #8 Luxury Hotel in Cancun
          • #17 Family Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Hotwire, Expedia, BookIt.com, Hotels.com, Travelocity, Booking.com, TripOnline SA, Evoline ltd, Cancelon, Hotel.de, Cheap Tickets, Priceline, getaroom.com and HotelQuickly so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Sun Palace Hotel Cancun ,
          • Cancun Sun Palace
          Add Photo Photos
          Traveller (7314)
          Room & Suite (1911)
          Pool & Beach (1568)
          Dining (1007)
          Hotel & Grounds (3287)
          Bathroom (88)
          Business Centre & Event Rooms (32)
          Family and Play Areas (24)
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          Questions & AnswersAsk a question
          Ross D
          Hi, we are staying with you for two weeks from 2nd September for my partners birthday, it's her birthday the day we arrive. Do we need to make a reservation for restaurants? If so can we please reserve one prior to arriving for a birthday meal? Also we only had the option of selecting a double superior room through our travel provider as was the only room they seemed to sell, would we be able to upgrade to a junior suite please? Thank you
          24 June 2017|
          Answer
          Response from Concierge_Hotel_Zone | Property representative |
          Hello Ross D, Thank you so much for contacting us! We will be glad to assist you to make sure you have the best experience at Sun Palace. Our restaurants at Sun Palace do not requiere reservations, however please take in... More
          0
          Votes
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          Simon B
          Hi we are booked for September 13 2017 for 2 weeks, we are booked with Thomson in a deluxe double room with terrace or balcony, how much would it be to upgrade our room thanks
          20 June 2017|
          Answer Show all 3 answers
          Response from traceyanna1975 |
          Simon B, I had this problem. I think if you are using the trip advisor app it doesn't show. Use a device you don't have the app on in order to get on the main website. Then click on your name on the top right corner which... More
          1
          Vote
          traceyanna1975
          Hi, we are staying at the Sun Palace for our honeymoon on 30th August this year for two weeks. We're currently booked in a junior suite. Will there be any concierge rooms available at this time and if so how much will it cost to upgrade please? Many Thanks
          18 June 2017|
          Answer Show all 4 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear traceyanna1975, Thank you so much for contacting us! It will be our pleasure to host you during your upcoming visit to Cancun. I've shared my email address with you through Private message, please be so kind to read... More
          1
          Vote
          Room Tips
          "They will offer an upgrade. No need. Room looked on to building but could see lagoon and Sea. Why pay more..."
          Read review
          "Be careful on the marble floors if you open the door to the balcony. The humidity makes them super wet and..."
          Read review
          "room 624...it is now concierge - concierge is not worth it but the room is great"
          Read review
          "Rooms come equipped with hairdryers and straighteners so no need to pack these, a host of little luxuries..."
          Read review
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