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Presidente InterContinental Cancun Resort

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#13 of 181 Hotels in Cancun
Certificate of Excellence
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Presidente InterContinental Cancun Resort
Presidente InterContinental Cancun Resort
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2,368 Reviews from our TripAdvisor Community

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Showing 1,433: English reviews
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London
Reviewed 5 days ago NEWvia mobile

We stayed here for 10 nights (11 actually, we came back from the airport after a flight cancellation for an extra night) and we really enjoyed ourselves!! Pros: -modern hotel -friendly staff -great pools -amazing beach -amazing breakfast!!! Sooo many choices for everyone, everything is fresh, I loved my mornings here , hehe -super clean rooms, we had a room...

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Helpful?
Thank Rafaela C
London, Canada
Reviewed 1 week ago

This was the 4th visit to this hotel for our family. We have found the service at this Intercontinental second to none! The hotel has been recently renovated. The rooms and property are very clean. We LOVE the service on the beach, as well as the huts and use of towels and chairs. We ate at the new Urbano restaurant...

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Helpful?
Thank AndreaMcN
Cancun, Mexico
Reviewed 1 week ago

This place is a real dive. I wouldn't recommend this place if it was free. It's supper old and they don't seem to repair anything. This is one of those places that make us feel cheap and yucky staying here. We stayed for free but I should have known better.

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Helpful?
Thank Rick S
Victorio C, Resort Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear Rick S, Thank you for taking the time to share your experience in this important site for travelers. However, we’re very sorry to read you found our Resort not to much about your taste. We do appreciate your feedback, as it allows us to improve for our guest experiences. We would be grateful for an opportunity to address this...

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

Our family recently visited the hotel for spring break - what an experience. Coral, at the first desk was a gem. She was very good and perceptive. She helped us get the vacation started by being so accommodating to the needs of our family. With our club access we were introduced to three more exceptional staff members... Arcangel (expceptional server),...

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Thank keishadf
Reviewed 2 weeks ago via mobile

We really enjoyed our stay there. The beach was calm, clean, wide and absolutely safe for the kids. The staff was very friendly and the rooms were great. No complaints at all. We would definitely stay there again!

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Helpful?
Thank Kiran K
St. John's, Canada
Reviewed 2 weeks ago via mobile

We spent 3 nights here at the end of March before going on to Tulum for a week. Not a party hotel like some further down the strip, very quiet and relaxing. Seemed to be very few guests at the hotel when we were there. Which was great for us, lots of empty beach chairs and many times just the...

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Helpful?
Thank coffeeshopguy
Chicago, Illinois
Reviewed 2 weeks ago

Nice, clean, spacious, modern facilities. Was able to get a well-priced room the day before we arrived. Beach was nice, relatively quiet, and relaxing. We had a city view room in the tower, on a higher floor, so the street noise was minimal - this may be a problem on the lower floors. Cool beach bar with swing seats!

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Helpful?
Thank christinaORD
California
Reviewed 2 weeks ago via mobile

This is not an all-inclusive resort but you will not regret giving a try to stay there. Their rooms are big with very modern interior design. Wifi signal was strong and there was wifi coverage when you sit at the beach. Gym was very nice and staffs were friendly. Breakfast buffet was usd25 and had varieties of mexican and american...

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Helpful?
Thank MissyTravellor
HUN
Reviewed 2 weeks ago via mobile

The best beach in Cancun for holiday with family. Spacious pool area and big beach area with palm trees. Rooms could be bigger but considering the age of the hotel and the fact that it is remodeled and very well kept no problem for me. Breakfast area is a big palapa at the beach front. Ideal for families with children...

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Helpful?
Thank HUN11
switzerland
Reviewed 2 weeks ago via mobile

We arrived after a long trip from Belgium, with jetlag and the need to sleep. The inter welcomed us promptly and efficiently. Beds and pillows were amazing. Breakfast area is very nice and the food on offer was very good too. We only stayed one night, but were satisfied with our stay... however we wanted to get out of cancun...

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Helpful?
Thank loisvt

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 

Additional Information about Presidente InterContinental Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $260 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Cancun Resort 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
Hotel Style:
#12 Top resorts Hotel in Cancun
#13 Spa Hotel in Cancun
#13 Luxury Hotel in Cancun
#13 On the Beach Hotel in Cancun
#28 Family Hotel in Cancun
#32 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Cancun Resort staff and other travellers.
167 questions
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Questions? Get answers from Presidente InterContinental Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a higher floor for less street noise”
christinaORD, 12 Apr 2017 | Read review
“Stay in the Club room, you will not regret it.”
bonniemreilly, 9 Apr 2017 | Read review
“Sign up for rewards program for free wifi.”
SpaceMunky, 5 Apr 2017 | Read review
“6th floor was the best”
941tylerw, 1 Apr 2017 | Read review
“ask for room with an ocean view as opposed to lagoon view, in a higher floor and include breakfast in your package.”
AfsanehS_12, 30 Mar 2017 | Read review
5 of 5