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Presidente InterContinental Cancun Resort

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Blvd Kukulkan Km 7.5 Zona Hotelera, Cancun 77500 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Special rate available
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USD 292
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Free cancellation until 24/02/22
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travelup.com
USD 181
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InterContinentalUSD 292
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (3232)
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Panoramas (36)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Presidente InterContinental Cancun Resort
Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 278 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available

Location

Full view
86Good for walkers
Grade: 86 out of 100
12Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
3273Reviews281Q+A100Room tips
Traveller rating
  • 1,954
  • 839
  • 250
  • 126
  • 104
Time of year
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Popular mentions
Cottage20 wrote a review 13 Oct
Galena, Illinois69 contributions14 helpful votes
Stayed here to have Dental work done in Mexico. I was a little apprehensive about coming here alone but the entire staff made me feel so comfortable. When I checked in, Juan from concierge helped me to my room. He has been a staple since I got here. All of the concierge guys have been very helpful, kind and friendly. Alberto at the restaurant on site was great. The food was decent, all of the meats served were very tender and flavorful. The quinoa salad was very tasty. It was served with a side of steak strips, very yummy that I ordered it twice during my stay. I did make a trip to the Ikal Spa for a manicure and it was the best manicure I have ever had. Thank You Leda Burgos for such a fantastic job!! The room was spacious and comfortable but the bed, bedding and pillows were the highlight of the room. The most comfortable bed and bedding I have ever slept in. The shower was great! perfect water pressure. The only downsides were- 1-No microwave in the room 2-The fridge was a little small 3-The coffee pot was an Nespresso, not a regular pot. 4-The TV only gets mostly Spanish channels. That's ok, I had my firestick with me, I recommend you do that. Of course, these were minor and did not impact my stay in anyway. The property is very well maintained, clean and the beach is perfect. I would definitely stay again. Oh, bring Pesos, They don't take American dollars on this property.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: 7th floor with an ocean view. It was a connecting room but still very quiet
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Response from Hotel Presidente Intercontinental Cancun Resort, Director General at Presidente InterContinental Cancun Resort
Responded yesterday
Dear Cottage20, Greetings from sunny Cancun! Thank you for sharing your memories on your recent visit to Presidente InterContinental Cancun. Gladly, I see we made you feel accompanied during your medical visit to Cancun, specially Juan, Alberto and Leda that pampered you in many ways. I'm happy to learn you enjoyed our amazing beach and a very comfortable and relaxing experience in your room. Please know we truly appreciate your comments regarding room amenities and we will use them to continuously make changes to meet the expectations of our guests. We'll be eager to welcome you back in your next visit to Cancun, until then... Kind regards, Guillermo Valencia General Manager
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Seth L wrote a review Jan 2021
10 contributions19 helpful votes
+1
Hotel's Favourite
I'm a fan and member of the IHG InterContinental collection of hotels. The Presidente InterContinental lived up to the standard I have come to expect from IHG. The hotel is situated on the nicest beach in Cancun. I contacted the hotel Director Guillermo Valencia prior to my stay to inquire about the safety precautions the hotel was taking in light of the pandemic. I am pleased to report that my family and I felt very comfortable our entire stay. All the employees wore face masks and I observed staff members constantly cleaning and sanitizing. The lounge chairs by both pools and the beach were nicely spaced so as to avoid close contact with other guests. I booked 3 rooms and all 3 rooms overlooked the ocean which was as calm as it was rich in beautiful hues of light and dark blue. My family spent most of the time on the hotel grounds at the beautiful beach. We enjoyed our evenings at the outdoor bar. Service on the beach and the outdoor bar was outstanding. I will point out our server on the beach (Freddy) was attentive to all our needs and I would also point out that the outdoor bartender Gonzalo was phenomenal and the service was great. The hotel offers water activities. We went jet skiing, banana boating and Kayaking. As an FYI, the first 30 minutes of kayaking is free. Overall our stay was great and I highly recommend this hotel for those looking for serenity, peace and quite and for some relaxing fun in the sun. I plan to stay here again. Thank you Presidente for a magnificent family vacation!
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Date of stay: January 2021
Rooms
Location
Service
Room Tip: Request an ocean view room
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8 Helpful votes
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Response from Hotel Presidente Intercontinental Cancun Resort, Director General at Presidente InterContinental Cancun Resort
Responded 28 Jan 2021
Dear Seth, I would like to start by giving thanks for taking the time to give us such great review and score on your recent visit to Presidente InterContinental Cancun, but specially thank you for your loyalty to InterContinental Hotels and Resorts. We know that be away from home in this difficult times is not an easy decision. So, it's fantastic to learn you had a comfortable and safe vacations with us and that our quality and safety standards during your getaway did not let you down. I'm glad to see you and your family enjoyed a relaxing but also so funny beach experience at our resort. We greatly appreciate you highlighted the level of service of our colleagues Freddy and Gonzalo. Feedbacks such as yours are so valuable for all my team, as encourage us to keep doing the things right to make each stay the most memorable one for our guests. We'll waiting your next visit to this little paradise in Cancun called Presidente InterContinental, until then... My Best Regards, Guillermo Valencia General Manager
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Rabih F wrote a review 9 Oct
2 contributions
Everything was outstanding, from the very first minute and special thanks to Luz from conciege as-well for handling lot of things, super lady!! Also the other staff at the reception, by the beach eveeyone was great and i would definitely do it again.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Hotel Presidente Intercontinental Cancun Resort, Director General at Presidente InterContinental Cancun Resort
Responded 5 days ago
Dear Rabih, Greetings from sunny Cancun, Thank you for taking the to share your your comments about your recent stay at Presidente InterContinental. I'm so proud to learn the highlight on your stay was the outstanding service of our reception and beach staff. We truly appreciate your kind review and please know I will share this with our team, specially with Luz, so we can continue providing the exceptional service that our guests deserve. We hope for your next visit to this your home away from home. Kind regards, Guillermo Valencia General Manager
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Adriana P wrote a review 6 Oct
Houston, Texas47 contributions26 helpful votes
My husband and I stayed 4 nights in this hotel. The room was a good size, comfortable bed. The beach area was very nice, the sea very calm, the food was delicious and the service was excellent. The hotel was very clean and you can tell that they pay attention to details.
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Date of stay: October 2021
Rooms
Location
Service
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Response from Hotel Presidente Intercontinental Cancun Resort, Director General at Presidente InterContinental Cancun Resort
Responded 1 week ago
Dear Adriana, Thank you for selecting Presidente InterContinental Cancun and for sharing your recent experience at the resort. It's fantastic you and your husband had enjoyed a nice stay! I'm glad to learn that we met your expectations regarding the room comfort, dining experience and level of service. Once again, thanks for your comments as these commit us and encourage us to keep up our standards so we continue providing memorable experiences to the guests. We'll be eager to welcome you back in the near future, until then... Kind regards, Guillermo Valencia General Manager
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Tam R wrote a review 6 Oct
1 contribution
I We stayed at Intercontinental Presidente Resort Cancun for a mini vacation with friends. We decided to pamper ourselves with some spa time. Ikal spa at the resort is very tranquil and a good choice while staying at this property. I was seen and taken care of by Erika. Erika was superb! I had the best spa treatment; I chose body scrub, massage and facial. Erika is very professional knowledgeable and very nice. You won’t be disappointed! Book your pampered time.
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Hotel Presidente Intercontinental Cancun Resort, Director General at Presidente InterContinental Cancun Resort
Responded 1 week ago
Dear Tam, We appreciate for taking the time to share with TripAdvisor family your recent experience at Ikal Spa. It's fantastic you enjoyed a nice stay at Presidente InterContinental Cancun and that Ikal Spa had been a highlight on your mini vacation. I'm glad to learn you had a relaxing time into the spa and that our therapist Erika did her best to make you feel pampered all the time. Trust, I will share your kind review with her, as a positive guest experience is something that our staff always takes great pride in. We hope to have the opportunity to welcome you back and give you another relaxing stay. Kind regards, Guillermo Valencia General Manager
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PRICE RANGE
USD 134 - USD 297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental presidente cancun hotel cancun, intercontinental cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
300
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Frequently Asked Questions about Presidente InterContinental Cancun Resort
Which popular attractions are close to Presidente InterContinental Cancun Resort?
Nearby attractions include Coco Bongo Cancun (0.8 km), Mandala Cancun (0.8 km), and After Dark Events and Entertainment (0.8 km).
What are some of the property amenities at Presidente InterContinental Cancun Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Presidente InterContinental Cancun Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Presidente InterContinental Cancun Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Presidente InterContinental Cancun Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Presidente InterContinental Cancun Resort?
Conveniently located restaurants include Marinero's, El Granero Grill & Drinks, and Señor Frog's Cancun.
Are there opportunities to exercise at Presidente InterContinental Cancun Resort?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Presidente InterContinental Cancun Resort have an airport shuttle?
Yes, Presidente InterContinental Cancun Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Presidente InterContinental Cancun Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Presidente InterContinental Cancun Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Presidente InterContinental Cancun Resort?
The staff speaks multiple languages, including English and Spanish.