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The Westin Resort & Spa, Cancun

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Boulevlard Kukulcan KM 20, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (3387)
Pool & Beach (1008)
Room & Suite (764)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 01/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Resort & Spa, Cancun
Updated 01/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#72 of 260 hotels in Cancun
Location
Cleanliness
Service
Value
Plan your visit to paradise at The Westin Resort & Spa, Cancun. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our vacation ownership resort offers the perfect destination for business trips and family vacations in Mexico. Unwind at one of our sparkling pools or on the white-sand beaches. Schedule a relaxing beauty treatment at The Heavenly Spa before or after a day in Cancun. Find adventure at our resort with a snorkeling trip to the coral reef, a ride on the FlowRider® surf experience or other activities. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services and event spaces on the beach. Kick back in a beach villa with a fully equipped kitchen or select a cozy guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun property does not charge resort or per-person fees.
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Room & Suite (764)764
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Bowling offsite
Entertainment staff
Tennis court offsite
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Lagoon View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay Longer, Save More
4240Reviews449Q+A100Room tips
Traveller rating
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Popular mentions
Marranda E wrote a review Yesterday
1 contribution
This was an amazing class! Aldo was an amazing teacher! Overall experience has been great! Be sure and make all the classes, they’re free! Who doesn’t want free alcohol! Thank you to Aldo and his team for a great time each day!
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Date of stay: June 2021Trip type: Travelled with family
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Traveler wrote a review 13 Jun
Las Vegas, Nevada17 contributions14 helpful votes
Ana, Adel, Pedro, Mauricio and Aldo are amazing hosts. They provided great entertainment pool side. They had family friendly activities from sports, crafting and water aerobics. The families and couples alike all seem to be having a great time.
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Date of stay: June 2021Trip type: Travelled as a couple
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Dream762904 wrote a review 12 Jun
2 contributions
Services were awesome and enjoyable very well and done,the customer service was awesome especially our concierge Adriana helped us with all our questions, excursions, transportation. Loved the classes/activities they offer such as diy margaritas,Aguachiles. Loved it all!
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Date of stay: June 2021
Value
Service
Sleep Quality
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Marianne J wrote a review 12 Jun
3 contributions
At that moment when when you’re ready for a cocktail, here comes the three boys to treat you to a fun & entertaining lesson on how to make the perfect margarita. This is professional & fun — no charge to the guests who join in. Fresh ingredients & fun tunes, the crew includes everyone & makes us all feel we’re exactly where we’re supposed to be. Well done team! All protocols are being followed & we have felt very safe here.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Social Media Coordinator, Guest Services / Front Office at The Westin Resort & Spa, Cancun
Responded yesterday
Dear G4150OLmariannej, We would like to thank you for this kind review, and for sharing the wonderful experience you had during your stay at The Westin Resort & Spa Cancun. We are pleased to know you felt safe and comfortable with our protocols, as this allowed you to enjoy our fun activities by the pool! And we hope every time you make a Margarita, you remember Aldo, Asael, Pedro, and The Westin Cancun team! Don’t take too long to come back, our team will be ready with more cooking and cocktails classes! Be well, Social Media Coordinator.
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SPARKELS S wrote a review 9 Jun
4 contributions
I always go to Westin . Very clean hotel . Super nice staff . I absolutely loved the Aerobics with Mauricio and cooking classes with Aldo,Pedro, Asa,Ana ..... I am going back in Sep . The Covid test was easy . Very straightforward. Thank you Westin!
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Date of stay: May 2021Trip type: Travelled solo
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Response from Social Media Coordinator, Guest Services / Front Office at The Westin Resort & Spa, Cancun
Responded 5 days ago
Dear Jmb81592, Thank you for once again choosing The Westin Resort and Spa Cancun as your destination for your holidays, it's always an honor. We are delighted to know you had a relaxing and renewing experience, and that you enjoyed our property. We are very grateful for your compliments towards our team members, and to learn that Mauricio, Aldo, Pedro, Asa and, Ana made a difference and provided outstanding service and attention to every single detail in order to make your experience a memorable one. We cannot wait to see you again in September! Be well,
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PRICE RANGE
USD 126 - USD 204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin resort & spa cancun hotel cancun, westin resort and spa cancun, westin hotel cancun, westin cancun, the westin resort spa cancun, cancun westin
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
370
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Frequently Asked Questions about The Westin Resort & Spa, Cancun
What are some of the property amenities at The Westin Resort & Spa, Cancun?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Resort & Spa, Cancun?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Resort & Spa, Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Resort & Spa, Cancun?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Resort & Spa, Cancun?
Conveniently located restaurants include NAVIOS Fusion Mexican Food, El Galeon del Caribe, and Km 19. 5 Restaurant & Bar Cancun.
Are there opportunities to exercise at The Westin Resort & Spa, Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Westin Resort & Spa, Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Resort & Spa, Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Resort & Spa, Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Resort & Spa, Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (3.9 km).
Does The Westin Resort & Spa, Cancun have any great views?
Yes, guests often enjoy the harbour view available here.