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The Westin Resort & Spa, Cancun

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Boulevard Kukulcan Km 20.5, Cancun 77500 Mexico
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Traveller (4094)
Pool & Beach (1165)
Room & Suite (445)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 04/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Resort & Spa, Cancun
Updated 04/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 271 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
Explore from The Westin Resort & Spa, Cancun. Just six miles from CUN Airport, our beach resort is a short ride to the aquarium, museums, area shops and nightlife, Xcaret and Xel-Ha waterparks, Tulum, Isla Mujeres, boat trips and water activities. Follow up a day of exploring paradise with a relaxing visit to The Heavenly Spa, or unwind next to one of our sparkling pools or on the white-sand beaches of the Caribbean Sea.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Swimup bar
Poolside bar
Aerobics
Bowling offsite
Entertainment staff
Patio
Tennis court offsite
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Lagoon View
Languages Spoken
English, Spanish
4992Reviews474Q+A100Room tips

Reviews
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Traveller rating
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Popular mentions
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Most Recent
Jo-Anna D wrote a review Yesterday
1 contribution
Guillermo, Aldo, Anna, Ivan, and Luis were a great host during the Margarita class. They were very entertaining and educational and showed us how to make multiple versions of a margarita. They play music and told jokes and interact with the crowd. I would highly recommend doing this margarita class in the future if you stay at this Westin hotel. We had a great time and will come back. We plan to make margaritas tomorrow.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Grace H wrote a review 18 Aug
Surrey, Canada6 contributions
+1
Amazing food and service! You can have your table right in front of the beach!! Lovely time with my family. Tips: make reservation ahead. I was looking for a good affordable steak and this place has 14 oz steak and texture of the food was amazing every bite.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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esther l wrote a review 18 Aug
1 contribution
My first time in Cancun and since coming to Westin Cancun, I want to come here every year. Westin Cancun gave me a chance to rejuvenate. Guillermo, Aldo, Ana and Ivan made it more special with exercise every day, bingo, pina colada, turtle release!! Everyone are so friendly, inclusive, and make the activities so fun!! I recommend family to spend at least 7 days. You wont get bored because lots of things to do. Beautiful beaches!!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marissa C wrote a review 18 Aug
2 contributions
Had a lot of fun activities! Staff was very friendly and helpful! Aldo, Ivan, Anna, Itzel, Adriel, and Memo were great! The view of the beach was very beautiful. Food was good but could be a little better. The hotel itself was very clean. Would come back.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bella H wrote a review 17 Aug
1 contribution
Stayed at the Westin for a week with friends and had a great time! The facility is very clean and has a great atmosphere. The location is very close to a lot of activities and best of all sits right on the beach. Two of the employees Luis and Guillermo lead fun activities like cooking classes and poolside games. Hoping to return soon!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tour481611 wrote a review 17 Aug
2 contributions
The stay was amazing and the workers were kind and fun with the games. Guillermo was fun and awesome to be around. Same with Luis and Aldo. They were so funny and made the whole trip worth wild. Will most definitely be back again and stay at the Westin.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claudia J wrote a review 17 Aug
1 contribution
I had an amazing time here at Westin Resorts and Spa. The pool activities; bingo, water workout, and cooking class were interactive. I also received a massage and I slept the whole time that’s how great it was.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pukhama D wrote a review 17 Aug
1 contribution
We came with a group of 6 and had a blast. There were fun activities at the pool. The cooking class, bingo and exercise at the pool were all fun. Definitely recommend! The poolside and beach side service is a plus as well.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ana D wrote a review 17 Aug
1 contribution
The best hotel the best staff and the activity was the best we love the bracelet class with Guillermo and itzel that was amazing! Love everything about ! The beach was great no sea weed and not a lot of people ! Food was great room was great !!!it was my second time here and ill be back for sure ! For more classes of margarita
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Venture614293 wrote a review 15 Aug
2 contributions
This was a family trip and our first time visiting Westin Resort and Spa. It’s a smaller resort but nothing short of fun, great service, and a very relaxing stay. The highlights are their daily activities throughout the day, which were very entertaining and enjoyable. Guillermo and Aldo were 2 of many employees that led some of the activities. I now know how to make a really good mojito and delicious guacamole!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
USD 140 - USD 212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin resort & spa cancun hotel cancun, westin resort and spa cancun, westin hotel cancun, westin cancun, the westin resort spa cancun, cancun westin
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
326
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Frequently Asked Questions about The Westin Resort & Spa, Cancun
What are some of the property amenities at The Westin Resort & Spa, Cancun?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Resort & Spa, Cancun?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Resort & Spa, Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Resort & Spa, Cancun?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Resort & Spa, Cancun?
Conveniently located restaurants include Sea & Stones, NAVÍOS Mexican Fusion Seafood, and Km 19. 5 Restaurant & Bar Cancun.
Are there opportunities to exercise at The Westin Resort & Spa, Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Westin Resort & Spa, Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Resort & Spa, Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Resort & Spa, Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Resort & Spa, Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (3.8 km).
Does The Westin Resort & Spa, Cancun have any great views?
Yes, guests often enjoy the harbour view available here.