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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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3,163 Reviews from our TripAdvisor Community

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Showing 2,617: English reviews
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New York City, New York
Reviewed today NEW

Hotel was clean, staff was nice and service was great. Oh and the food was delicious. I loved my experience at the Hyatt, my favorite was the Dolphins. The Beach is gorgeous and the infinity pools are beautiful!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Z7934YQanam
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Big fans of the Hyatt All Inclusive in Jamaica so we thought we would try out this one and we are so glad we did! Great place for kids and grown ups. Food quality is excellent. Lorenzo's was out favorite, the hibachi dinner at the Asian restaurant was a close second. Kids club is great and the girls do a...

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9Thank HotelSnob2006
About Hotel's Favourite Review
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear HotelSnob2006, Thank you for being our guest, and for taking the time to share this detailed review of your stay. I am delighted to read that it was a enjoyable experience overall, and that you liked the beach, drinks and KidZ Club. Also, thank you for your comments regarding the the food and restaurants, we are glad you were...

Reading, Pennsylvania
Reviewed yesterday NEW

This is a great all-inclusive resort, located in a spectacular location, with a great staff! The main beach is calm and protected with crystal clear warm water, and soft wonderful sand. Multiple large pools, with plenty off room. The food is great and varied at the different restaurants. My wife and I, along with another couple, stayed here both in...

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Thank Roger D
Texas
Reviewed yesterday NEW

Had an amazing stay at this resort! They had numerous restaurants, and bars where they had a variety of food and drink choices. They also offered 24 hour room service. They had several pools and the hotel was surrounded by the beach. They had different shows each night, so you didn't need to leave the hotel for entertainment. The beds...

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1Thank Diana H
Monroe, New Jersey
Reviewed yesterday NEWvia mobile

Very rarely do I feel inspired to write a review. However, I enjoyed my experience so much that I felt compelled to share it! The resort is beautifully appointed with the decor maintaining a casual feel infused with a chic modern overlay throughout the property. We stayed in an oceanfront room in the pyramid tower which was spacious and very...

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1Thank HedyZ03
Hoboken, NJ
Reviewed yesterday NEWvia mobile

I am writing this review on our last night here, checking out tomorrow. We really enjoyed this hotel. I am Platinum status with Hyatt, so I have stayed at my fair share of Hyatts. This place is very classy and service is second to none! Many pools to choose from - some offer activities like volleyball and water aerobics, one...

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1Thank HIsham67
New York City, New York
Reviewed yesterday NEW

We absolutely loved our stay! Top notch service, amazing food and incredible staff. Give this resort 5+ stars! We've done many all-inclusive resorts in Mexico and the Caribbean and this is was the best by far. Highly recommend it!!

Review collected in partnership with Hyatt Hotels
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1Thank countduckula2017
Redwood Falls, Minnesota
Reviewed yesterday NEW

I don't usually write reviews but had such an amazing experience here that I had to share. My daughter was married at this location in 2014 when it was still Dreams Cancun. We knew it was going to be renovated by Hyatt so my mom, sister and I came back to see the changes. It is amazing and I can't...

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1Thank conniejb
Columbus, Georgia
Reviewed yesterday NEW

Great service all around; cleanliness, lots of activities. On food you have a lot of options to choose from and bars as well. Food taste could improve, nonetheless is good quality, and great service. Specially from the following staff; Angel at moongate (Asian restaurant), Caesar at Lorenzo's(Italian), Luis at Tradewinds (Steak house), Enrique at El Mercado( Mexican buffet), Eduardo at...

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Thank Carlosb1990-26
Reviewed yesterday NEW

The service from all staff except pool bar bartenders was best ever. They were personable and helpful and seemed to enjoy their jobs. Visited the Habaneros beach bar most days and bartenders, Angel and Diego were so accomodating...even making us some snacks that weren't on the menu. They were so much fun we ended up sitting there more than on...

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Thank babsland

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $475 - $1,033 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hyatt Hotels Corporation and Hotels.com so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#6 Luxury Hotel in Cancun
#6 Spa Hotel in Cancun
#6 On the Beach Hotel in Cancun
#6 Top resorts Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
624 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor on resort view side furthest from the beach so view wasn't awesome.”
 of 5 bubbles babsland, 23 Mar 2017 | Read review
“Would not recommend the Dolphin view. Any Ocean View room should be similar.”
 of 5 bubbles andysY7767YD, 20 Mar 2017 | Read review
“West side facing rooms less windy in order to sit on the patio”
 of 5 bubbles LACIED152, 20 Mar 2017 | Read review
“Most rooms have a ocean view. Don't think there is a bad view in this entire resort”
 of 5 bubbles sweetsue98, 20 Mar 2017 | Read review
“Club ocean view rooms are great”
 of 5 bubbles eugenekeenan, 19 Mar 2017 | Read review
5 of 5