We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Ziva Cancun

    Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    Check In Check Out
    USD 603*
    USD 503*
    SAVE USD 100
    USD 603*
    USD 603*
    Traveller (4205)
    Pool & Beach (1002)
    Room & Suite (610)
    Hyatt Zilara Cancun
    5,605 reviews
    #6 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,053 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,828 reviews
    #1 of 175 hotels in Cancun
     
    Secrets The Vine Cancun
    8,536 reviews
    #5 of 175 hotels in Cancun
     
    Overview
    • Excellent81%
    • Very good14%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “el mercado” (174 reviews)
    “la bastille” (139 reviews)
    “club tower” (106 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Rooftop Terrace
    Butler Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Ziva Cancun
    Special Offer: Savings Of Up to 50%!
    Hyatt Zilara Cancun
    5,605 reviews
    #6 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,053 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,828 reviews
    #1 of 175 hotels in Cancun
     
    Secrets The Vine Cancun
    8,536 reviews
    #5 of 175 hotels in Cancun
     
    {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}}}
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 503.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "a5e5a77549cd46b1b3bd2b6f85119501", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152887,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[74312284],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":553,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a5e5a77549cd46b1b3bd2b6f85119501","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":603,"lowestMetaPrice":503,"additionalPartner":false,"highestMetaPriceDisplay":603,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":603,"lowestMetaPrice":503,"highestMetaPriceDisplay":603,"hotelName":"Hyatt Ziva Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE1ZTVhNzc1NDljZDQ2YjFiM2JkMmI2Zjg1MTE5NTAxIiwiQUlLIjoiZWUwMjY3NDE1NzljNDhhMzljODRjZmY1YTM5OTZmZDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "USD 503", "hasDates": true, "hacComplete": true, "contentIdMappings": {"74312284":"BookingCom","79640882":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,017)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,332 reviews

    Reviewed 2 days ago

    If you are looking for an all inclusive resort with wonderful rooms then the Ziva is the place to visit in Cancun. I love the open air style of the resort on the ground and lobby level of the resort. The rooms in the Turquoise...More

    Thank Julie F
    Reviewed 2 days ago

    My second time staying at Hyatt Ziva and I truly enjoyed my stay. I attended my friends wedding at the location and it turned out absolutely beautiful. Ziva had the best location for a wedding and a great staff that made this day special day...More

    Review collected in partnership with Hyatt Hotels
    Thank OfRod
    Reviewed 2 days ago via mobile

    Overall we really enjoyed our trip to the Hyatt Ziva. Stayed in the Turquoize tower-room was very nice. Not impressed with the butler service overall. Asked for things we never received (such as having the hot tub ready at a specific time as requested), which...More

    1  Thank KZlovestotravel
    Reviewed 2 days ago

    The only reason it did not receive 5 stars is the food quality was good but not excellent. Everything else was 5 stars. I thought the Spa services (which are extra) were a bit pricey but they discounted treatments by 30% when I requested it....More

    1  Thank David L
    Reviewed 2 days ago

    Review collected in partnership with Hyatt Hotels
    1  Thank U2941VRlisah
    Hyatt Zilara Cancun
    5,605 reviews
    #6 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,053 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,828 reviews
    #1 of 175 hotels in Cancun
     
    Secrets The Vine Cancun
    8,536 reviews
    #5 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 331 - USD 829 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Top resorts Hotel in Cancun
    • #7 Luxury Hotel in Cancun
    • #7 On the Beach Hotel in Cancun
    • #7 Spa Hotel in Cancun
    • #31 Romantic Hotel in Cancun
    • #33 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 547
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity, Hotels.com, Hyatt Hotels Corporation, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, HotelsClick and HotelQuickly so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Dreams Cancun Resort & Spa ,
    • Dreams Hotel Cancun ,
    • Dreams Cancun Hotel ,
    • Camino Real Cancun ,
    • Dreams Cancun Mexico ,
    • Cancun Dream Resort ,
    • Dreams Resort Spa Cancun ,
    • Cancun Dreams Hotel ,
    • Dreams Resort Cancun Mexico
    Add Photo Photos
    Traveller (4205)
    Pool & Beach (1002)
    Room & Suite (610)
    Dining (519)
    Hotel & Grounds (2509)
    Family and Play Areas (61)
    Bathroom (39)
    Business Centre & Event Rooms (10)
    Nearby
    Hotel Riu Cancun
    9,932 reviews
    .70 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,053 reviews
    .33 km away
     
    Cancun Clipper Club
    595 reviews
    .88 km away
     
    Krystal Grand Punta Cancun
    3,227 reviews
    .23 km away
     
    Nearby Restaurants
    Chedraui Selecto
    486 reviews
    .63 km away
    Casa Tequila
    781 reviews
    .61 km away
    Marinero's
    707 reviews
    .65 km away
    Hacienda el Mortero
    751 reviews
    .52 km away
    Nearby Attractions
    Delphinus Punta Cancun
    1,090 reviews
    .05 km away
    Playa Caracol
    307 reviews
    .56 km away
    Mandala Beach
    380 reviews
    .61 km away
    Forum Beach Cancun
    276 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Ashimyer
    23 July 2017|
    Answer
    Response from Dana R | Reviewed this property |
    I have not as we promise we will make time next visit. We did take a tour around at the spa and it is very nice. I was going to go to the Spa when raining, but it never did. LOL If you stay at the Turquoise Towers, you... More
    0
    Votes
    Lin L
    23 July 2017|
    AnswerShow all 2 answers
    Response from Dana R | Reviewed this property |
    I am sure there is no problem as we checked out at 4pm and hung out at the pool and ate dinner before taking the ferry to Isla at 8pm.
    1
    Vote
    Room Tips
    "I love the beach front rooms just because I like to sit on the balcony and listen to the ocean and the waves."
    Read review
    "We were first in room 2363. We had trouble sleeping because the exotic tropical birds were very loud starting..."
    Read review
    "Dolphin view room - half beach/sea and the dolphin pool. It's a personal preference (full view of sea or..."
    Read review
    "Rooms in the club are worth the extra price, better views and a private lounge with drinks."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing