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The Ritz-Carlton, Cancun

3,020 reviews
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Traveller (1974)
Room & Suite (478)
Pool & Beach (363)
Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“club level”(375 reviews)
“culinary center”(54 reviews)
“club grille”(36 reviews)
Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Cancun
Special Offer: Save up to 30% & credit
Hotel packages
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,020)Write a Review
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2,658 results
Traveller rating
2,034
395
127
63
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2,034
395
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39
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All reviewsclub levelculinary centerclub grillefood presentationschef rorylobby loungefitness centerfour seasonsocean front suiteper daybreakfast buffetcold towelsmy pleasurepool servicebeautiful propertysteam roomturn down service
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961 - 965 of 2,658 reviews
Reviewed 5 March 2016 via mobile

Like other Ritz Carlton, it is luxury classic European style. It was calm and peaceful. The staffs are friendly and very patient. I think the room is renovated and looks new. We had great experience at Restaurant Fantino. They served the guests professionally and plate...More

2  Thank Immanuel S
Reviewed 4 March 2016

Our family of four spent five days at the Ritz Cancun in February. If you're looking for that perfect sugar sand beach, excellent food, and top notch service, book the Ritz Cancun! Our room was an ocean view room on the 5th floor. It was...More

2  Thank EdWiz
Reviewed 3 March 2016

Our second visit for this family of six where we had king and double connected rooms each with a partial ocean view from the two balconies overlooking the smaller pool area. The king balcony was very large with a chaise lounge for sunning, along with...More

4  Thank travelchat
Reviewed 3 March 2016

My husband and I stayed here for five nights recently and couldn't have asked for better service - from the minute we checked in until checkout. The front desk, concierge, restaurant servers, pool service, beach service were all top notch. Not to mention great food,...More

1  Thank Constance K
Reviewed 2 March 2016 via mobile

The RCC Ladies & Gentlemen made my stay a memorable one. Everyone was so kind, the hotel was beautiful, the service was amazing. We had a great time at the restaurant by the pool, I made some friends in the fitness center. Thank you so...More

1  Thank Adil D
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Traveller (1974)
Room & Suite (478)
Pool & Beach (363)
Dining (222)
Hotel & Grounds (1237)
Bathroom (25)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 307 - USD 1,213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Top resorts Hotel in Cancun
#7 Family Hotel in Cancun
#9 Romantic Hotel in Cancun
#20 Business Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 307 - USD 1,213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Top resorts Hotel in Cancun
#7 Family Hotel in Cancun
#9 Romantic Hotel in Cancun
#20 Business Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
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