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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 580*
          USD 355*
          SAVE USD 225
          USD 558*
          USD 580*
          Traveller (1785)
          Room & Suite (463)
          Pool & Beach (335)
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          Overview
          • Excellent78%
          • Very good15%
          • Average4%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “club level” (353 reviews)
          “club grill” (154 reviews)
          Free Wifi
          Parking
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Cancun
          Special Offer: Save up to 30% & more
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,716)
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          There are newer reviews for The Ritz-Carlton, Cancun See the most recent reviews

          951 - 955 of 2,398 reviews

          Reviewed 4 May 2015 via mobile

          Still here at the ritz. We read some mixed bag reviews and was a little concerned regarding the facilities being dated. We did request a remodeled room and were fortunate enough to secure. It's absolutely gorgeous and the ocean view is spectacular. We couldn't have...More

          2  Thank GlobeTrotter777000
          Reviewed 30 April 2015

          I stayed at the Ritz with my best friend from April 25th-28th for a birthday trip to Cancun. This was truly one of the best customer service experiences I've EVER had. From check-in to check-out each person at the Ritz went out of their way...More

          5  Thank Jasmine H
          Reviewed 27 April 2015

          I was a little nervous about going to Cancun, but I felt completely safe at this hotel. There was amazing service (they came out to us quickly at the beach to take orders, and responded to an issue with the safe within 10 minutes). The...More

          2  Thank Heather C
          Reviewed 27 April 2015

          Best Cancun hotel I ever stayed at. Lovely property,wonderful service.Old hotel,can be noisy. Get 4th floor or higher [nice view,renovated rooms] Restaurants are truly impeccable,5 stars : Pricey,but worth it.

          4  Thank JOSEPH S
          Reviewed 27 April 2015 via mobile

          We just got back from a 5 day stay at the Ritz Carlton Cancun. The hotel in itself is very elegant, extremely clean, and friendly staff. If you are looking for a beach feel hotel, this would not be it, as it is more of...More

          5  Thank Pmtz
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • USD 270 - USD 875 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Luxury Hotel in Cancun
          • #3 Spa Hotel in Cancun
          • #3 On the Beach Hotel in Cancun
          • #3 Top resorts Hotel in Cancun
          • #9 Romantic Hotel in Cancun
          • #9 Family Hotel in Cancun
          • #21 Business Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 363
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Travelocity, Hotels.com, Orbitz, Hotwire, Priceline, Ctrip TA, TravelUp, TripOnline SA, Cancelon, Evoline ltd, getaroom.com, Hotel.de and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Ritz-Carlton Cancun Hotel Cancun ,
          • Cancun Ritz Carlton ,
          • Ritz Cancun
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          Traveller (1785)
          Room & Suite (463)
          Pool & Beach (335)
          Dining (212)
          Hotel & Grounds (1104)
          Bathroom (24)
          Family and Play Areas (6)
          Business Centre & Event Rooms (2)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          SantaBarbaraCaLizzie
          Can anyone tell me about the cost of the food at the restaurants? And are there many good restaurants nearby? Is is easy to walk from this hotel to other restaurants--like on a walking path, or is it a busy road? Thanks!
          20 June 2017|
          Answer Show all 2 answers
          Response from Chicalecia | Reviewed this property |
          The Hotel offers a nice little restaurant by the pool areas with a beach view. The food is good didn't find it too expensive, but it is the Ritz so you might find some meals expensive. They also have these nice romantic... More
          1
          Vote
          Jason C
          Hi- looking to book a trip during football season. Does the resort get NBC? Biggest game of year for my team during the time I wanted to book.
          18 June 2017|
          Answer Show all 2 answers
          Response from Jerry O | Reviewed this property |
          I don't know. Call or email them. I assume they carry NBC.
          0
          Votes
          dkc111
          Hello, I was wondering if cigar-smoking is allowed on the property as I am a cigar smoker and would like to plan ahead; I do not want to offend anyone with the smell of cigar smoke but would like to know. I also would prefer not to have to stand in a corner of an area for an hour or two to smoke a cigar either. Thanks in advance.
          7 June 2017|
          Answer
          Response from Kathi L | Reviewed this property |
          I don't believe you can smoke inside the hotel in the common areas, but it did not seem to be a issue outside by the pool, etc. On one of our evenings, they had a girl selling cigars at a table inside. She was very... More
          1
          Vote
          Room Tips
          "We were on the fifth floor, ocean view. Could hear the ocean but not the pool!"
          Read review
          "Club level offers great food, quiet floors, and extremely attentive staff."
          Read review
          "All rooms have phenomenal view - try higher floors."
          Read review
          "All the rooms are ocean view or ocean front."
          Read review
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