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The Ritz-Carlton, Cancun

ElvolineUSD 413*
View Deal
#6 of 181 Hotels in Cancun
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 592*
USD 413*
Great Deal
USD 496*
USD 496*
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The Ritz-Carlton, Cancun
The Ritz-Carlton, Cancun
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2,603 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Cancun
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Showing 2,297: English reviews
Reviewed 1 week ago

An absolutely perfect place to unwind and recharge. This Ritz went above and beyond raising the bar for any other hotel on the Mayan coast and beyond! This well oiled machine of teamwork was evident in all areas and aspects of the property. We will be back there for sure hopefully sooner than later !! Well done Ritz Carlton.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank DMKweston
Praia da Rocha, Portugal
Reviewed 1 week ago

Just stayed, fabulous service. Amenities great...happen to be there for Easter. Easter egg hunt for kids....we were left a beautiful tiny gift of chocolates for us in our room. Staff is very accommodating. Close to the downtown.

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Helpful?
2Thank thewinestoreandmore
Management response:

Dear Guest, Thank you for choosing to stay at The Ritz-Carlton, Cancun recently, and for your kind compliments and observations about our hotel. I was pleased to read that you had an enjoyable stay during the Easter Week and kids and the whole family was well taken care of by the team, at the hotel. We look forward to welcoming...

Buffalo, New York
Reviewed 1 week ago

My wife and I returned from one week at the Ritz in Cancun on April 8, 2017. We had to agree this was one of the best hotels we have stayed in in years all around. The presentation of the lobby was breath-taking and the staff at the Check-in/Check-out were awesome. Our room was on the fifth floor, facing north...

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Helpful?
3Thank Jerrold L
Management response:

Dear Jerrold, Thank you for taking the time to send us your comments and sharing your recent experience at The Ritz-Carlton, Cancun. I am more than happy to ready that you and your wife had a pleasant time while at your conference. It is always great to be able to mix business and pleasure with such a great experience. I...

Reviewed 1 week ago

Everything about the Ritz-Carlton Cancun is fantastic. We visited for 5 days for the second year in a row and everything was perfect. The hotel and property are beautiful and so well maintained. The staff is amazing. Every single person who we encountered went out of their way to make our vacation perfect. There were a few guests who didn't...

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank kellysv2017
Atlanta, United States
Reviewed 1 week ago

The Ritz Cancun is a high quality property with exceptional service at a price that is more affordable than you would expect. The staff makes you feel like this is your home. They are very attentive and offer a range of services to meet every need.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank patriciasU4023AJ
Management response:

Dear Patricia, Thank you for choosing to stay with us recently, and for your kind compliments and observations about our hotel. I was pleased to read that you had an enjoyable stay and was well taken care of by the team, at the hotel. We hope to see you again very soon! Best Wishes, Carlos Montes de Oca

Denver, Colorado
Reviewed 2 weeks ago

Best hotel in Mexico. This is easily the nicest hotel in Mexico. Everything was in Ritz Carlton style. The beach was gorgeous, the pool was quiet and the views were amazing. The staff was everything you would expect.

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2Thank DeniseLaw
Reviewed 2 weeks ago via mobile

Totally different from Nizuc......... if you like the waves this is the spot..... if you're looking romantic try Nizuc ! Both are amazing....... Nizuc has less restaurant options. Service in both it's outstanding...

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2Thank Octavio Q
Atlanta, Georgia
Reviewed 2 weeks ago

I have been going to this hotel for the past 10 years and this place just never disappoints. I have stayed in every category of room except the Residential suit. The new renovation gives a fresh modern take on Ritz classic traditional style I love. All the rooms in this hotel face the beach. Depending on which room category you...

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5Thank UniqueTravels
Gaithersburg, Maryland
Reviewed 2 weeks ago

Wonderful property, wonderful staff and great food. The beach and service are perfect. All the restaurants are quality food and service. Club level is a level above. Best trip we have ever been on. Thank you Ritz Team

Review collected in partnership with The Ritz-Carlton Hotel Company
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3Thank adamsY6551IQ
Springfield, Illinois
Reviewed 2 weeks ago

The Ritz Carlton-Cancun is absolutely a 5-Star resort. Everything about our stay was absolutely outstanding, especially the staff. We stayed on the Club level, which was very nice, and we had an absolutely beautiful suite. We thoroughly enjoyed the experience at the Culinary Center, an experience you rarely find. Overall the beach, pool, restaurants, bars, shopping etc, were very, very...

Review collected in partnership with The Ritz-Carlton Hotel Company
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4Thank jamessX9894UJ

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively and leisurely attractions, our Cancun hotel resort features 363 guestrooms overlooking the sea, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. ... more   less 

Additional Information about The Ritz-Carlton, Cancun

Address: Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $371 - $1,277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Cancun 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Orbitz, Marriott, TravelUp, HotelsClick, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Cancun Hotel Cancun
Cancun Ritz Carlton
Ritz Cancun
Hotel Style:
#6 Spa Hotel in Cancun
#6 On the Beach Hotel in Cancun
#6 Luxury Hotel in Cancun
#6 Top resorts Hotel in Cancun
#9 Romantic Hotel in Cancun
#9 Family Hotel in Cancun
#21 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Cancun staff and other travellers.
99 questions
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Questions? Get answers from The Ritz-Carlton, Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay for an oceanfront room, the view is the same as ocean view”
  • This is an oceanfront view according to the Ritz Carlton Cancum
APP1972, 29 Apr 2017 | Read review
“Make sue to request a room with a sitting balcony. All have balconies but some are narrow and only for standing.”
scobaz, 27 Apr 2017 | Read review
“Just everything is ideal”
lwindrow, 20 Apr 2017 | Read review
“We had a junior suite for 3 and we loved it.”
DeniseLaw, 16 Apr 2017 | Read review
“All rooms are absolutely fabulous! Great views, and very spacious!”
OrlandoEnthusiast, 11 Apr 2017 | Read review
5 of 5
Elvoline
USD 413* /night
View Deal
Booking.comUSD 496
Expedia.comUSD 496
CancelonUSD 592
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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