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Grand Fiesta Americana Coral Beach Cancun

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Grand Fiesta Americana Coral Beach Cancun
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3,867 Reviews from our TripAdvisor Community

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Showing 2,643: English reviews
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Oldenzaal, The Netherlands
Reviewed 2 days ago NEW

Great hotel located at the Zona Hoteleria of Cancun beach, so nice view of the white beaches. Room was spacious and clean. However the bathroom needed some renovation. Unfortunately no complimentary mineral water daily, as should be expected from a 5 star hotel. Also I made tea water from the tapwater using an old coffee machine ! Fatal choice cause...

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Helpful?
Thank DocSenang
Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

We have been to Cancun several times and stayed at 5 Star hotels. The Grand Fiesta Americana Coral Beach is the nicest property we have stayed in Cancun. The pool and beach areas are by far the largest of the 5 Star hotels in the Hotel Zone. There was a huge abundance of beach lounge chairs so you do not...

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Thank GuitarPlayer2006
Reviewed 3 days ago NEWvia mobile

This hotel does not care about guests... Only conventions. They take 20-30% of the pool deck for convention parties everyday. They also let bands set up and practice, do sound checks all day for their convention shows that ARE Loud and last till 10pm every night. Could not post video of construction noise they denied was happening. Only reason they...

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Thank Dan D
EdgarNovelo, Guest Service Manager at Grand Fiesta Americana Coral Beach Cancun, responded to this review

Thank you for posting your review. Our sincere apologies since your stay coincided with one of the Incentive Groups we hosted and we were unable to meet your expectation. Allow me to mention that 70% of our guests are couples or families. We look forward to hosting you again; hopefully you will give us another opportunity.

Shelton, Connecticut
Reviewed 4 days ago NEWvia mobile

I must say a truly exceptional place to stay my 1st visit was way back in 1997 for our honeymoon we had such a fantastic stay we returned for a second visit this hotel is dead center of the downtown punta Cancun area in the hotel zone prime location for all direct ferry access to isla mujeres and Cozumel the...

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1Thank cachipo73
EdgarNovelo, Guest Service Manager at Grand Fiesta Americana Coral Beach Cancun, responded to this review

We appreciate your kind review about your recently stay with us. It’s great to read that you learn that you spent your honeymoon among us years ago. We are happy that you had another amazing vacation. Our staff commitment is to make our guest feel special just like at home. It is great that you enjoyed the location and that...

florianopolis, Brazil
Reviewed 6 days ago NEW

Great location and excellent service. The infra-structure of the hotel is amazing and have great restaurantes and food. I truly recommend this Hotel. The beach in front is fantastic and you can go t I Isla Mujeres pretty easily. It's near everything in Cancun.

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Thank guilhermer939
Reviewed 1 week ago NEW

My family (myself, husband, and 2 kids - ages 7 and 9) had a wonderful stay at Fiesta Americana Grande Coral Beach! We were there last week, for spring break. It was our first trip to Cancun, and we enjoyed it so much. The resort is beautiful -- lovely pools with swim-up bars, very good restaurants, and terrific service. Some...

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2Thank Jane_in_NoVa
EdgarNovelo, Guest Service Manager at Grand Fiesta Americana Coral Beach Cancun, responded to this review

Thank you very much for giving us the opportunity to host you and for taking the time to post such a descriptive review about your recent experience at the Grand Fiesta Americana Coral Beach Cancun. We appreciate that you chose us for your first time in Cancun. We are happy to hear that you enjoyed the dining experience at La...

Los Angeles, California
Reviewed 1 week ago

Before booking this hotel, i read a good review indicating it was an older hotel but had all the luxuries albeit aged. That really does sum it up. I personally really enjoyed my stay, The hotel is aged, all the fixtures should be updated but for the price it's a great choice. Shopping is just across the street and you...

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1Thank robertnam
EdgarNovelo, Guest Service Manager at Grand Fiesta Americana Coral Beach Cancun, responded to this review

Thank you for your genuine review on your experience at Grand Fiesta Americana Coral Beach Cancun. We are glad that you enjoyed our location in the heart of the hotel zone. As you mentioned, the buffet at Isla Contoy is a small taste of the Caribbean right on the beach. It is great to know that you found a perfect...

Dallas, Texas
Reviewed 1 week ago

I could have given this an average rating for the property and food. Great location, average amenities, very family friendly environment, however more than half of the staff we encountered (like 70%) did not speak English or refused to try. I found this to be frustrating when just looking for the closest bathroom, etc. It was consistent throughout the resort...

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1Thank jkseely04
EdgarNovelo, Guest Service Manager at Grand Fiesta Americana Coral Beach Cancun, responded to this review

We always appreciate feedback. It strengthens our philosophy of seeking the highest level of service. Thank you for your review and for bringing this to our attention. We're sorry that you were disappointed with the attitude of some of the staff and the inconvenience that you experienced by not being able to communicate in English. We are constantly being trained...

San Diego, California
Reviewed 1 week ago

We loved this resort and would absolutely return. It was beautiful. The staff went out of their way to be friendly and hospitable. The room service (which we ordered a lot) was always fresh and often took less than 30 mins. My daughter and I visited their spa and it was the best spa experience I have ever had. We...

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Thank familyfun52014
EdgarNovelo, Guest Service Manager at Grand Fiesta Americana Coral Beach Cancun, responded to this review

Thank you for taking the time to comment. We are very pleased to read that you enjoyed our room service, fresh and on time. We are happy to read that you and your daughter were able to pamper yourselves at the Gem-spa. We look forward to seeing you soon!

Brooklyn, New York, United States
Reviewed 1 week ago via mobile

This was our 3rd time staying this hotel. Welcomed by porters, you go into grand lobby. Their service is always up to per. We never waited at the check-in. Their spacious room are semi separated into bedroom area and living room area by few steps. You can see amazing ocean right out the window. It's just breath taking. I believe...

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Thank Chiyoming
EdgarNovelo, Guest Service Manager at Grand Fiesta Americana Coral Beach Cancun, responded to this review

We appreciate your nice comment. Our staff commitment is to make our guest feel special. We are happy that you enjoyed your spacious suite, the beach and of course the dining experience. On behalf of Grand Fiesta Americana Coral Beach Cancun staff we would like you to visit us again in the not so far future.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury hotel rises majestically in the heart of Cancun’s entertainment district. The 602-rooms present with all the class of a fine European hotel, combined with the warm and gracious service that has made us famous. Our full-service spa, invite you to enjoy the endless relaxation and adventure. Fine cuisine is available in our nine restaurants and bars. Guests may also use the large outdoor pool along with a children’s club. ... more   less 

Additional Information about Grand Fiesta Americana Coral Beach Cancun

Address: Blvd Kukulcan Km 9.5 Lote 6 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $284 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Fiesta Americana Coral Beach Cancun 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
Fiesta Americana Grand Coral Beach Cancun Resort And Spa
Fiesta American Cancun
Grand Coral Beach Cancun
Fiesta Americana Cancun Mexico
Hotel Style:
#5 Business Hotel in Cancun
#6 Family Hotel in Cancun
#8 On the Beach Hotel in Cancun
#8 Spa Hotel in Cancun
#8 Luxury Hotel in Cancun
#8 Top resorts Hotel in Cancun
#10 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Fiesta Americana Coral Beach Cancun staff and other travellers.
238 questions
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Los Angeles, California
Flower Mound, United States
14 days ago
Albuquerque, New Mexico

See all questions (238)

Questions? Get answers from Grand Fiesta Americana Coral Beach Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“seaview at high level”
DocSenang, 28 Apr 2017 | Read review
“It feels like a scam when they offer different "upgrades" at check in for more money...beware. Seems suspicious”
jkseely04, 22 Apr 2017 | Read review
“We stayed in an jr. ocean suite. I often don't book rooms for the view. This view was worth it!”
familyfun52014, 19 Apr 2017 | Read review
“Get room on higher floor with Oceanfront,No microwave,and Fridge in room. Strictly no outside cooked food is allowed.”
kishork541, 18 Apr 2017 | Read review
“Select a Master Suite with an Ocean view.”
U2887VLlauras, 12 Apr 2017 | Read review
5 of 5