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Fiesta Americana Veracruz

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Fiesta Americana Veracruz
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650 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Toronto, Canada
Reviewed 1 week ago

We really enjoyed it! Excelent service, excelent location and great food! The staff was very helpful and nice. This is my favorite hotel. Airport and shopping centers are very close to the hotel. The pool is amazing.

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Helpful?
Thank marytonab
ggfavz, Gerente at Fiesta Americana Veracruz, responded to this review

Dear Mary, It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. This is very encouraging...

Queretaro, Mexico
Reviewed 2 weeks ago

No real complaints about the hotel. Enjoy my stay. Unfortunately, the beach was littered with broken glass, and just a bit away from the property the beach was littered with garbage including old tires. View of the bay includes a view of a constant stream of cargo ship. Parking in Veracruz can be difficult to find and the attractions are...

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Helpful?
Thank Alan_and_Beth
ggfavz, Gerente at Fiesta Americana Veracruz, responded to this review

DEar Alan and Beth Thank you for your comments that show de opportunities we have as a government and hotel we will impuls with the government a program to help us to keep the beaches clean Hope to see you very soon BEST REGARDS JOSE JORGE

Seattle, Washington
Reviewed 12 February 2017 via mobile

We chose this hotel, which is overpriced for MX, because there is a great pool and a deck we could use while our young kids are sleeping. The hotel didn't give us a room with a deck, despite our reservation. When we informed them this was why we booked here, they transferred us to a room on the ground level....

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Helpful?
1Thank Brinavet
Management response:

Dear Brinavet, It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. This is very encouraging...

Reviewed 16 January 2017 via mobile

There was a large cockroach in our bathroom the first night raising concerns foe us about the general quality, care and cleanliness of this supposedly "luxury" hotel. The second night, our anniversary, there was an extremely loud event in the lobby going until past midnight. The worst part is we tried sleeping with the sliding glass door to our ocean...

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Helpful?
Thank Matt K
Management response:

DEAR MATT Thank you very much for your comments and the time to express your feelings i sincerely apologised for the inconveniences that you mention and i sincerely hope you can give us the opportunity again and i'm sure that we will make magic, memorable and pleasant one Hope to see you soon Best regards JOSE JORGE

Reviewed 8 January 2017 via mobile

I visited Veracruz and the last time I stayed at this hotel it was in very bad conditions, old and dirty. I gave a second chance and it was different, clean, very good service, pool was great, good service for drinks and food! I recommend this hotel!!

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Helpful?
Thank Javier P
Management response:

Dear Javier, It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. This is very encouraging...

Baltimore, Maryland
Reviewed 6 January 2017 via mobile

I had a great time by the pool with my family. We had really amazing service by the pool. Particularly worthy mentioning one of the staff members, Francisco Navarro, he was amazing. He went well beyond in order to serve us and to make us happy. He even made it possible for us to me served food from the restaurant...

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Helpful?
Thank JayMndz
Management response:

Dear Jay, It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. This is very encouraging...

Reviewed 30 December 2016

It's in an amazing location . Only 5 minutes to andamar lifestyle center and plaza americas. The staff is so friendly and helpful. For my birthday they decorated my bed with balloons and confetti and Cake.It was very safe and I felt very much at home. Will definitely stay here again. Good value for your money waterfront room with a...

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Helpful?
Thank Alix M
Management response:

DEAR ALIX Nothing more inspirational for us than to see your happiness at this hotel fron now on your home we hope to see you soon best regards and happy new year JOSE JORGE

Ribeirao Preto, SP
Reviewed 26 October 2016

Great hotel! restaurants are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club with lovely carers). Spacious and comfortable rooms. For sure, at least one of the best options in Veracruz

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Helpful?
Thank Iara M
Management response:

Dear Miss. Iara, It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. This is very...

China
Reviewed 7 August 2016 via mobile

Kids had great fun n it was easy to get around. Lots of stuff to do even when it rained. Probably cos it's a great choice, it was rather crowded, so if you are looking for a quiet holiday, this shouldn't be your first choice. Would recommend it though, if you have kids n want an activity filled vacation.

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Helpful?
Thank KCWinter69
SAN ANTONIO, United States
Reviewed 2 August 2016

Maribel and I spent a magical week in Vera Cruz at Fiesta Americana. There are a great many activities to enjoy in VeraCruz and the hotel made a very fine base of operations. The breakfast buffet was marvelous and the staff amazingly friendly and helpful. The taxi drivers we rode with were all very proud of their city and provided...

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Helpful?
Thank EDWARD A G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Please be advised that from January 05th 2015, we will be working in refurbishment of some public areas to create a better experience for our guest. The hotel services will be provide normally during this process. We apologize in advance for any inconvenience that this may cause. Stay at the most attractive hotel in Veracruz, Mexico, on the Gold Coast, Veracruz's exclusive zone located just five minutes from the Convention Center with easy access to the airport and downtown. The Fiesta Americana Veracruz, located in the tourist area of Boca del Rio with direct beach access, has 233 rooms, including rooms for smokers and guests with special needs. Also enjoy the hotel's two recognized specialty restaurants (seafood and Italian cuisine) and many other services: business center, spa, restaurant, cafeteria, gym, beauty salon, tobacconist's, jeweler's, two swimming pools with a Jacuzzi and Pool Bar and 11 meeting rooms. We remind you that the check-in time is from 3:00 PM (subject to availability). Check-out is at 12:00 PM. We suggest you use our express check-out service. ... more   less 

Additional Information about Fiesta Americana Veracruz

Address: Blvd Manuel Avila Camacho S/N | Fraccionamiento Costa de Oro, Veracruz 94299, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $93 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Veracruz 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Fiesta Americana Veracruz Hotel Veracruz
Veracruz Fiesta Americana
Hotel Style:
#1 Green Hotel in Veracruz
#2 Luxury Hotel in Veracruz
#2 Romantic Hotel in Veracruz
#3 Family Hotel in Veracruz
#4 Business Hotel in Veracruz
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Veracruz staff and other travellers.
9 questions
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Questions? Get answers from Fiesta Americana Veracruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach view for sure”
 of 5 bubbles cb-heir, 16 May 2016 | Read review
“Ask for a terrace, they are nice and big. 4th floor is great”
 of 5 bubbles dollye54, 4 Jun 2015 | Read review
“One with balcony”
 of 5 bubbles pedrojb271, 3 Dec 2014 | Read review
“Choose a room overlooking the gulf (aka ocean as called by the locals :)”
 of 5 bubbles AdelYoussef, 9 Nov 2014 | Read review
“Some have balconies - you have to ask at booking as i could not get one, despite sea view.”
 of 5 bubbles SB3Sailor, 5 Oct 2014 | Read review
5 of 5