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Emporio Veracruz

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Emporio Veracruz
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746 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Holliday, Texas
Reviewed 3 weeks ago

I had stayed at the Emporio once as a young adult and knew it to be in a good location. However, this visit 35 years later surpassed all my expectations. The hotel itself has been completely renovated and is now air conditioned. The decor is modern and simplistically elegant. The 3 pools, exercise room and spa are first class and...

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Helpful?
Thank EagleFan97
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Vancouver, Canada
Reviewed 10 March 2017

We stayed a week in this hotel and really enjoyed it - walking around the city, we were really happy this had been the hotel we had chosen. Unless it is out of your budget, this is really the hotel to stay in Veracruz. Pros: - Perfect location - Beautiful modern hotel, with a really nice lobby/bar area - Three...

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Helpful?
Thank MonkeysandWine
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

London, United Kingdom
Reviewed 9 March 2017 via mobile

This hotel was just excellent. It is situated right at the Veracruz marina. As we came here for the carnival the hotel had an outstanding view over the festival going on right at its doorstep. Management was a bit poor here, as we had to enter through the back entrance as the front was blocked by barriers during the festivities....

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Helpful?
Thank JakeHerp
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Jake, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We are sorry that during the “Carnaval de Veracruz” we...

Ajijic, Mexico
Reviewed 1 March 2017 via mobile

We were here as part of a group. Also it was Carnaval. The hotel shows sign of recent upgrade/ refurbishment so all is nearly new but regardless it is very well maintained and clean.The staff are very friendly and helpful. A few minor hiccups were quickly corrected It is perfectly situated for all attractions We used the lounge, restaurant and...

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Helpful?
Thank Gilles B
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Gilles, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

London, United Kingdom
Reviewed 27 February 2017 via mobile

I have stayed in Emporio Veracruz for business and family holidays once per year since 2012, it is simply a very good option in town. An old refurbished property which works perfectly in a great location. Rooms are well maintained, any trouble they will sort it out quickly, the pools, the gym SPA are just perfect considering you are in...

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1Thank Ulyssitos
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Ulyssitos, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Caracas, Venezuela
Reviewed 24 February 2017

Starting from the welcome at the Hotel, the reception, room clean and in order, the following day I met the Sales Executive taking care of our group and I must say, far away from just Sales, she took care of every single detail for a group of 30-40 rooms for a month and a half. The rest of the executives,...

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Helpful?
Thank Shaw E
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Shaw, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Lafayette, Colorado
Reviewed 21 February 2017

We have stayed at the Emporio for years - decades, actually and we are just as happy with the attention we received and the recently renovated facilities. It is perfectly located, right on the malecón or waterfront so we cam watch the huge ships come and go. The Emporio is within four or five blocks from the cultural and business...

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Helpful?
Thank Edward F
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Edward, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Veracruz, Mexico
Reviewed 6 February 2017

I have been staying at the Emprio for almost 3 years even though all the staff is super Accommodating . There is one staff member I like to shine a big star on. It Erika Limon she has work in the Main floor bar area, the restaurant, the sky bar and the pool areas. In my onion she is the...

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Thank eurejohnny
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Huésped, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

Hayward
Reviewed 20 January 2017

I have known Emporio Hotel in Veracruz for almost 30 years and the consistency in service in unbelievable. Rooms, services and facilities are excellent. Location is the best...walking distance to restaurants such as Café La Parroquia (another Veracruz landmark) and to downtown. Hotel is safe and very clean.

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Thank 991edgarda
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Huésped, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

A TripAdvisor Member
1 review
Reviewed 20 January 2017 via mobile

From check-in to gentleman cleaning fountain, to restaurants, the Emporio can pride itself on its truly warm, helpful, very Veracruz-style employees. Although fancier than my usual choice of hotels here, one is able to still revel in the charm of the greatest treasure this state has to offer, it's people and be spoiled by a bit of posh-ness. The upscale...

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Helpful?
Thank A TripAdvisor Member
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Huésped, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about Emporio Veracruz

Address: Paseo del Malecon 244, Veracruz 91709, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $88 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emporio Veracruz 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Emporio Veracruz Hotel Veracruz
Emporio Hotel Veracruz
Hotel Style:
#1 Business Hotel in Veracruz
#1 Luxury Hotel in Veracruz
#1 Spa Hotel in Veracruz
#1 Family Hotel in Veracruz
#1 Romantic Hotel in Veracruz
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Veracruz staff and other travellers.
9 questions
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Questions? Get answers from Emporio Veracruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is worth the extra money to get a room with an ocean view.”
EagleFan97, 29 Mar 2017 | Read review
“Rooms with a sea view are more illuminated”
shawe2017, 23 Feb 2017 | Read review
“There are rooms with view to the Malecon...those are the best”
991edgarda, 19 Jan 2017 | Read review
“friendly, conformtable”
jcbalino, 21 Dec 2016 | Read review
“Standard rooms have a partial view of the port or the pool area. We were on the third floor with a nice view of the port from our balcony.”
zpgonzo2, 22 Oct 2016 | Read review
5 of 5