We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Veracruz

Visit hotel website
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 145.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Veracruz hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b7a752abda834304bb3ce2200094d012", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153489,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[103829949],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":12,"year":2018},"checkout":{"day":31,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":159,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b7a752abda834304bb3ce2200094d012","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":163,"lowestMetaPrice":145,"additionalPartner":false,"highestMetaPriceDisplay":163,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":163,"lowestMetaPrice":145,"highestMetaPriceDisplay":163,"hotelName":"DoubleTree by Hilton Veracruz","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI3YTc1MmFiZGE4MzQzMDRiYjNjZTIyMDAwOTRkMDEyIiwiQUlLIjoiNmU1NWVjM2YyNzFhNGQ2Yzg0ZjIzZGNhYzhhZjYwY2IifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/12/2018", "checkOut": "31/12/2018", "lowestPrice": "USD 145", "hasDates": true, "hacComplete": true, "contentIdMappings": {"103829949":"HiltonImages"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Finding an ideal family-friendly hotel in Veracruz does not have to be difficult. Welcome to DoubleTree by Hilton Veracruz, a nice option for travellers like you. Rooms at DoubleTree by Hilton Veracruz include air conditioning and a safe offering exceptional comfort and convenience. A pool and breakfast will also help to make your stay even more special. While at DoubleTree by Hilton Veracruz, guests can go online with free wifi, and if you are driving, free parking is available. During your visit, be sure to check out one of Veracruz's popular tapas restaurants such as Vinos Van Eyck, Meson El Horriu, and 100 Montaditos Veracruz, all a short distance from DoubleTree by Hilton Veracruz. During your visit, be sure to check out popular attractions like Aquarium of Veracruz (0.3 km), San Juan de Ulua (1.8 km), and Cancuncito Reserva Arrecifal (0.8 km), which are all within walking distance of the hotel. DoubleTree by Hilton Veracruz looks forward to welcoming you on your visit to Veracruz.
Read more
Property amenities
Pool
Restaurant
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Conference Facilities
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Non-Smoking Hotel
Outdoor pool
Breakfast Available
Show more
Room features
Family Rooms
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Reviews (417)
Filter reviews
56 results
Traveller rating
24
16
8
7
1
Traveller type
Time of year
LanguageEnglish
More languages
24
16
8
7
1
Show reviews that mention
All reviews ocean view double tree across the street close to the city center power outage the hotel staff comfortable bed the location is perfect enjoyed our stay no charge min walk room service breakfast buffet is nice pool la parroquia within walking distance bubbles
FilterEnglish
Updating list...
1 - 5 of 56 reviews
Reviewed 2 weeks ago

Location and check in proces excellent. A/C set too cold every time after room cleaning. Bathroom sink drain clogged took 2 petitions at front desk and repaired after 12 hours. Bar tender tooked orders very fast like in a hurry in an almost empty place....More

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank MauricioB485
Response from Alejandro B, Gerente at DoubleTree by Hilton VeracruzResponded 2 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your...More

Hotel's Favourite
Reviewed 18 August 2018 via mobile

I spent two weeks here, it’s a great property. The location is perfect. - Across the street from the beach. - An easy 10 minute stroll to the Malecon. - 15 minutes to the Zocolo. It’s clean and safe. - The entire property is spotless,...More

Date of stay: August 2018
Thank the_jeep_dude
Response from Alejandro B, Gerente at DoubleTree by Hilton VeracruzResponded 23 August 2018

Thank you!!!! Jeep_Dude Its always a pleasure to read and share with the team members reviews like this one, our commitment to give the best always and be warm and friendly with our guest its the first goal. We sincerely appreciate your feedback and we...More

Reviewed 3 weeks ago

We spent four nights at the Double Tree while exploring Veracruz and found it to be an excellent place to stay. Our room was very nice, it a decent amount of space, a comfortable bed and was well furnished. We were on the 5th floor...More

Date of stay: November 2018
Thank MGG56
Reviewed 24 October 2018 via mobile

Edith at the front desk was very helpful and spoke great English. It felt like no request was unimportant and they responded to our every wish. The maids we're very accommodating, would clean your room at whatever time you requested. The rooms were huge, quiet,...More

Date of stay: October 2018
Thank Kathleen R
Response from Alejandro B, Gerente at DoubleTree by Hilton VeracruzResponded 3 weeks ago

Dear Kathleen R Thank you for choosing the DoubleTree by Hilton Veracruz for your last visit to the city. We are grateful also for your kindness on answering the satisfaction survey that evaluates the facilities of the hotel and the level of service that you...More

Reviewed 20 August 2018 via mobile

Clean room, great service, great bar and restaurant, and the pool is awesome. Have spent almost a full month here, and it has been consistently excellent. They even left me a bowl of fresh fruit in my room!

Date of stay: August 2018
Thank Chris M
Response from Alejandro B, Gerente at DoubleTree by Hilton VeracruzResponded 23 August 2018

Dear Chris M Thank you fot taking the time to share your experiencie about your recent stay at our hotel, we hope to serve you in the near future!

View more reviews
Questions & Answers
Ask a question
Britney B
14 May 2017|
Answer
Response from SBalcazar | Property representative |
Hello Britney. Thank you for your message. Our check in time is 3:00 pm. In order to secure your booking it is recommendable to guarantee your reservation with a credit card or deposit. It is helpful also to add a message to... More
0
Votes
JP_y_LP
24 February 2017|
AnswerShow all 5 answers
Response from SBalcazar | Property representative |
Dear JP_y_LP Thank you for your message. We have different rate plans some of them include breakfast, some include breakfast and welcome amenity however the most of them do not include any meal. We offer different options... More
1
Vote
Google Translation
Room Tips
"Try to get a beach/water view."
jmanthetravelman
16 Mar. 2018
Read review
"Pay for the ocean view."
MrsOregon2009
5 Mar. 2018
Read review
"Get a room at least on the 3rd floor and above with a city or sea view. Worth it in my opinion!"
131britneyb
16 Jul. 2017
Read review
"Although the shore is brown with murky water request Seaview room high floor"
yazak2014
7 Jun. 2017
Read review
Show More 
PRICE RANGE
USD 58 - USD 142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novomar hotel veracruz
FORMERLY KNOWN AS
Novo Mar Hotel
LOCATION
MexicoCentral Mexico and Gulf CoastVeracruzVeracruz
NUMBER OF ROOMS
226
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing