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Axkan Arte Hotel

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186 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 27 August 2016 via mobile

There are positive and negative comments. Positive: 1. Position - 1 minute walking from the center 2. Staff- professional and available 24 h 3. Free wifii 4. Free water 5. Free laptop- no Money for printing Negative: 1. Breakfast - always same food (eggs and beans) 2. Room - confortable but really cold. We had also problem with electricity. 3....

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Helpful?
Thank Roberto C
McAllen
Reviewed 3 August 2016 via mobile

Is a small local hotel you wont find the amenities you find at other major chain hotels so be prepared. The location is exellent very close to the main square and the service of the personell was always good they always greeted us and treat us nice. The beds are very tough but the second night you stay in chiapas...

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Helpful?
Thank pestw
AXKAN ARTE H, Director de Relaciones con Clientes at Axkan Arte Hotel, responded to this review
Google Translation

Nos agrada saber que opine de nosotros asi y como cualquier comentario lo tomaremos en cuenta para seguir mejorando y...

Wadsworth, United States
Reviewed 29 June 2016 via mobile

As soon as we arrived the receptionist said that the previous guest had an "accident" and clogged the bathroom of 3 rooms and no other rooms were available so they had booked us in a cheaper hotel. I did not believe this story. We didn't take the other reservation and decided to wait there until the plummer came to fix...

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Thank Melissa B
Tel Aviv
Reviewed 11 March 2016

Stayed 6 nights in a raw The hotel is clean, 2-5 minutes walk to major attractions. Quite & pleasant atmosphere. Stuff with much willing but with very little English. Has ground, first & second floor, without an elevator We would stay there again

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Thank Yameytal
Amsterdam, The Netherlands
Reviewed 12 November 2015 via mobile

Stayed in this hotel for 2 nights; it lies in walkable distance (10 minutes) from the main square, nearby the busstation. Rooms are ok, but somewhat noisy; we noticed when party people came back at night (the orchyard is not helping the hotel here). The included breakfast is basic but you can take extra at a cost. Price is pretty...

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Thank WillemAms
Mexico City, Mexico
Reviewed 7 November 2015

I booked this hotel on Expedia 3 months before and PAID for it. The day I came they told me they are overbooked and offered to put me into another hotel. They showed me 3 different hotels nearby, all very bad, old and cheap! This is unbelievable and highly unprofessional ... if something like that happenes you should offer the...

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Thank iliveinmexico
Reviewed 22 September 2015

The service is really good, it´s clean, It´s beautiful the art hotel great views, great decoration, nice style. The location is good, 3 minutes downtown. The food is good at the hotel, and for me the best was the service, the people were really nice.

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Thank Lizett R
Los Angeles, California
Reviewed 18 July 2015

A really good hotel and option on San Cristobal de LAS CASAS.. New hotel and well designed Very nice rooms and bathrooms.. Exceptional customer services. Provides free parking few blocks to the hotel where someone form the stuff helps you find the place.

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Thank MonicaNepomnaschy
Luxembourg City, Luxembourg
Reviewed 31 March 2015

Unless you speak Spanish, you will have a very hard time communicating with the staff in this hotel. The staff are friendly, but not a word of English. It starts already at check-in where the lady at the front desk, looks at you like an alien, and has no clue whatsoever what you are saying. If they understand a couple...

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Thank The_Dr_MAK
Truro, United Kingdom
Reviewed 28 March 2015

Stayed for 2 nights in this beautiful courtyard hotel. Rooms are decorated very nicely and have everything you need for your stay. Balconies look over a small courtyard which us beautiful. Staff are very friendly, limited English is spoken but they will try their best to help you. Hugo at the hotel was very helpful and friendly. The hotel is...

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Helpful?
Thank Fiona S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
AXKAN in Nahuatl means Here and NowIn AXKAN Art Hotel conjugates the elegance of a contemporary architecture and of Mexican sound with the mixture of colonial forms in functional and modern installations. Its special sound of the simplicity covers the 18 comfortable rooms in its concept and with a luminous environment calls to the sensibility of the senses. Our politics based on the good deal to all our members to offer them an unique and unforgettable experience today, here and now.Respectful with the environment the hotel is equipped with photovoltaic boards permitting the conversion of the solar energy in thermal energy. It promoted, to the ecological conscience to implement measures of care to our planet land, Axkan Art hotel is also compromised with the social responsibility through the impulse of concrete actions, therefore in our rooms you will find articles carried out by women chiapanecas that show also the effort by take care of the nature.It located in the historic center of SanCristobal de las Casas, AXKAN Art Hotel offers a range of services to your disposition to do still more comfortable your stay with us.In Axkan Art Hotel we count 18 comfortable rooms that include:•Extensive windows toward the garden•6 rooms with balconies•Television with Sky, with channels in English, French German and Italian.•Room service•Local products•Internet WIFI high speed without cost•Desk and closetHOTEL•Travel agency•Tours and walks personalized•Restaurant BELIL (traditional and festive food)•Café Axkan, sale of coffee 100% organic•Room service 24 hours•Art gallery•Reading zone•Parking•Wi Fi•Laundry•Dry clean•Nanny•Medical service 24 hours•Private terrestrial transportation•Advising on cultural and historic destinies ... more   less 

Additional Information about Axkan Arte Hotel

Address: Calle Alvaro Obregon # 2 | Barrio de Sta. Lucia, San Cristobal de las Casas 29250, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $50 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Axkan Arte Hotel 3*
Number of rooms: 19
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Questions & Answers

Questions? Get answers from Axkan Arte Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ground floor rooms are viewing the public Patio”
 of 5 bubbles Yameytal, 10 Mar 2016 | Read review
“Upstairs room facing the hotel entrance..there is larger room with better view...not facing the opposite balcony.”
 of 5 bubbles MonicaNepomnaschy, 17 Jul 2015 | Read review
“Learn some Spanish before checking into this hotel.”
  • View from room
  • 2 double queen beds
  • Bathroom (not sound proof)
  • corridor / bathroom
  • bed
  • large windows
 of 5 bubbles The_Dr_MAK, 30 Mar 2015 | Read review
“Be aware that a cockerel in a neighbouring residential area wakes you up early each day if you are in a bedroom to the rear!”
 of 5 bubbles FionaS347, 28 Mar 2015 | Read review
“We loved staying on the ground floor, we had a beautiful view of the garden coutyard.”
 of 5 bubbles 854starj, 12 Jul 2014 | Read review
5 of 5
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