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09/04/2017 10/04/2017
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    Hotel Villa Mercedes

    Diagonal Hermanos Paniagua 32, San Cristobal de las Casas 29240, Mexico
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (59)
    Room & Suite (20)
    Dining (12)
    Overview

    • Excellent32%
    • Very good28%
    • Average27%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “pesos” (3 reviews)
    “nights” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    3 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 12 May 2016

    Overall, the hotel is nice, with a rustic theme and garden views. It is not necessarily a downtown location but the town's plaza (supermarket, movies and small shopping area) is right next door. A cab downtown charges you about 30 pesos to get to the...More

    Helpful?
    Response from VILLAMERCEDESSC, Director General at Hotel Villa Mercedes

    Dear guest first at all I want to thank you for your visit; I really appreciate your comments, be sure that we will do our best to improve our opportunities. once again thank you and have a wonderful day.

    Reviewed 27 December 2015 via mobile

    First and foremost, this was an OK experience with no significant drawbacks. With that being said, there were some less-than-ideal situations. First, the staff seems to be out of sync and not that friendly. Second, the beds and sheets are nothing to write home about....More

    Helpful?
    Reviewed 27 December 2015 via mobile

    Nothing really bad happened during our stay, just the overall experience was nothing special. Staff is there but is slow and seems confused with pretty standard stuff, the breakfast buffet is nothing to brag about, and they have a really outdated, voucher-based, wi-fi system going...More

    Helpful?
    Reviewed 10 December 2015 via mobile

    We stayed at this hotel for two nights. Our room was clean and comfortable except for the hard bed (common in Mexico it would seem). There is a coffee machine and an iron and ironing board - two things that have been rare during our...More

    Helpful?
    Reviewed 28 May 2015

    stayed for a week and everything was excellent, everybody was super friendly and the hotel is very clean, besides being located in a great location right in the heart of the city, would recommend to all my friends and family.

    Helpful?
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Photos
    Traveller (59)
    Room & Suite (20)
    Dining (12)
    Hotel & Grounds (18)
    Nearby
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    Questions & AnswersAsk a question
    NevioSavieto
    todos os quartos são suítes, ou tem que dividir quarto e banheiro com outras pessoas? quais são os idiomas que atendem?
    7 January 2015|
    What is your answer?
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