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Casa de las Flores Hotel

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Traveller (7)
Room & Suite (27)
Dining (1)
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Overview
  • Excellent18%
  • Very good20%
  • Average16%
  • Poor15%
  • Terrible31%
3 weeks ago
“I was expecting a bit more for the price...”
11 Mar 2018
“D.Smith”
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (72)
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1 - 5 of 21 reviews
Reviewed 3 weeks ago

Let's start with the place, the building is nice, you can walk easily to the Church of Santo Domingo and the surrounding areas with a lot of restaurants and more attractions, the rooms are clean, quiet but the beds are kind of stiff, more than...More

Thank Omi_Wan
Reviewed 12 March 2018 via mobile

Terrible, walls thin, noisy rooms ( air conditioner inside and traffic outside), better choices elsewhere. Limited food offered, not friendly service. 8blocks away from the main plaza. Nothing more to add.More

Thank Dudley S
Response from elginoaxaca, Director de Relaciones con Clientes at Casa de las Flores HotelResponded 14 March 2018

Dear D. Smith, all the rooms have double cristal in the windows, but we are taking in count your opinion. to make changes, this is a bed and breakfast hotel because our visitors like to visit the different restaurants . the hotel is 3 blocks...More

Reviewed 5 March 2018

The hotel was not that far from the center, but still 15min walk from zocalo. The room was big enough. The staff didn't speak English and didn't make any effort to understand us. The just gave us a room and wanted us to pay it...More

Thank Adam F
Response from Hotel C, Director de Relaciones con Clientes at Casa de las Flores HotelResponded 19 March 2018

Dear Mr. Adam, I apologize about this awful experience you had on casa de las flores hotel, fortunately we do have a new management from now on we can help every single guest we have. Also I checking all detail people mention on this reviews...More

Reviewed 2 January 2018 via mobile

The problem with this hotel is the price and the very unrealistic pictures. The rooms are simple and old. The hotel is on the far side of downtown and forget about amenities. The staff is friendly but poorly trained. If you have a car, beware...More

Thank MTorre
Response from elginoaxaca, Director General at Casa de las Flores HotelResponded 6 January 2018

Dear guest. We appreciate all the comments from our guest. Anyway I would like to give feedback to some of your points. Our hotel has only 9 years. We still being one of the newest hotels in the city.Each kind of room are different. In...More

Reviewed 17 December 2017 via mobile

There was no hot water most of the time. They turn off the water heater every night, and in the day they keep the water heater super low to save gas and when you want a shower most of the time there is no hot...More

Thank bcelaya
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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Concierge
Room Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 43 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 43 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (27)
Dining (1)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"It is better to choose the back part rooms :)"
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"The 2nd floor rooms were adjacent to a main road, so ask for 3rd floor"
Read review
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