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Hotel Camino Real Santa Fe Mexico

Orbitz.comUSD 129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Camino Real Santa Fe Mexico
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310 Reviews from our TripAdvisor Community

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Showing 125: English reviews
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Milwaukee, Wisconsin
Reviewed 2 April 2017 via mobile

Based upon a recommendation I booked a one night stay at Camino Real in Santa Fe. The location was great but unfortunately the hotel was not even a three star. The wifi didn't work even after the technicians intervention. Told by Diana that restaurant would offer a 20 % discount on food purchase but Christian the waiter didn't know anything...

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Helpful?
1Thank Guillermo M
237JCFlores, Director General at Hotel Camino Real Santa Fe Mexico, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Santa Fe with the community of TripAdvisor. I am very sorry to hear that your stay at the hotel did not fulfill your expectations. Regardless of the inconvenient you had, be sure that it will be followed. I...

Panama
Reviewed 26 February 2017

It's not my first stay in this hotel, I even wrote a review here with 2 starts (poor rating). This time I was supposed to stay 5 days. I had my doubts but I accepted to stay here since it was booked by my company. What a mistake. Nothing works in the hotel. Check in takes forever. It is hard...

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Helpful?
1Thank Mustafa K
237JCFlores, Director General at Hotel Camino Real Santa Fe Mexico, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Santa Fe with the community of TripAdvisor. I am very sorry to hear that your stays at the hotel were disappointing again. I have taken duly note of all your observations. I hope in the near future you...

Province of Buenos Aires, Argentina
Reviewed 4 February 2017 via mobile

I stayed at Camino Real Sta Fe on my first visit to Mexico city this February, booked originally for 1 night but stayed 1/2 more cus of my work. I got a wonderfuk modern room in floor 12. Amenities and view were 5 star hotels details. I tried the cleaning service , a lot! Due to a problem i Had...

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Helpful?
Thank SabriEnen
237JCFlores, Gerente at Hotel Camino Real Santa Fe Mexico, responded to this review

Sr. Flores le envío la posible respuesta Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Santa Fe with the community of TripAdvisor. I am delighted to hear that your stay at the hotel was enjoyable. I am looking forward to be your host during your next...

Ciudad Juarez, Mexico
Reviewed 25 January 2017

This hotel allowed to have an event in their "terraza" with music and somebody speaking at very high volumes... on a Tuesday night, its midnight and the noise makes it impossible to sleep. Called the night manager and all she said is that they told them to turn it down, evidently they did not listen.

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Helpful?
Thank RogerMonreal
237JCFlores, Director General at Hotel Camino Real Santa Fe Mexico, responded to this review
Google Translation

Estimado RogerMonreal: Antes qué nada le quiero ofrecer una amplia disculpa por el inconveniente qué le ocasionamos. Le aseguro qué...

Danville, Canada
Reviewed 21 January 2017

The hotel is almost new and it is nice. I would definitely suggest free internet, or at least a most reasonable fee for it. A coffee maker in the rooms (I had to had to pay $20.00 for 2 coffees at the room!) and self service parking lot, the valet takes way too long to bring your car to you....

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Helpful?
Thank Diana M
237JCFlores, Gerente at Hotel Camino Real Santa Fe Mexico, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Santa Fe with the community of TripAdvisor. I am delighted to hear that your stay at the hotel was enjoyable. Regarding your comments about the WiFi, we can offer you rates that include breakfast, internet and bottles of...

Mumbai (Bombay), India
Reviewed 12 January 2017

It was an overall good experience staying at Camino Real Santafe. rooms were comfortable. and when i asked for room coffee i got a full gourmet coffee set with 6 different flavours and an itialian coffee maker . Mexicans love their coffee.

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Helpful?
Thank JeffreyVarghese
237JCFlores, Gerente at Hotel Camino Real Santa Fe Mexico, responded to this review

"Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Santa Fe with the community of TripAdvisor. I am delighted to hear that your stay at the hotel was enjoyable. I am looking forward to be your host during your next visit to Mexico City. Kindly, Managing Director...

Belize City, Belize
Reviewed 10 January 2017 via mobile

I am out of this world amazed that this place is classified as a 5 star hotel. I am uncertain as to where to begin but perhaps we can start with the picture I have uploaded. That's room service. That's almost 40 usd dollars. Imagine my shock when I saw this brought to my door. We ordered grilled arrachera and...

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Helpful?
1Thank Roving_Attorney
Branchville, New Jersey
Reviewed 21 November 2016

Located in the modern zone of Mexico City. Beautiful setting, loved the room, which had a separate water closet from bathroom area. Nice area to walk around. Rooms are spacious, with a separate seating area.

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Helpful?
Thank prwhirlwind
237JuanCarlosF, Director General at Hotel Camino Real Santa Fe Mexico, responded to this review

"Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Santa Fe with the community of TripAdvisor. I am delighted to hear that your stay at the hotel was enjoyable. I am looking forward to be your host during your next visit to Mexico City. Kindly, Managing Director...

McAllen, United States
Reviewed 12 October 2016 via mobile

Our company host a business dinner event of 120 persons and overnight stay At dinner the food was very good , service polite and excellent attitude . The room was very clean and comfortable This is the second year we host this annual event and will probability stay in the same hotel next year Recommended!!

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Helpful?
Thank Javier M
237JuanCarlosF, Director General at Hotel Camino Real Santa Fe Mexico, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Santa Fe with the community of TripAdvisor. I am delighted to hear that your stay at the hotel was enjoyable. I am looking forward to be your host during your next visit to Mexico City. Kindly, Managing Director...

Bangkok, Thailand
Reviewed 23 September 2016 via mobile

This hotel came recommended through my local friends, located in a nice locality Santa Fe, surrounded by hotels like Hilton, Sheraton , JW Marriot and so many corporate offices. Hotel rooms were decent , but surprisingly there was no hot water kettle to make tea coffee in the room . We had to call for a hot water pot. Coffee...

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Helpful?
Thank Suresh M

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04/06/2017 05/06/2017
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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With an architecture that is notable for its unique sober and elegant design that blends metal, glass and marble in a balanced and sophisticated manner, this architectural proposal is a visionary project where you can enjoy a world class service and the most luxurious and modern facilities. Conveniently located in the heart of Santa Fe, the hotel is just 18 miles away from Mexico City Airport, and 25 miles away from Toluca Airport, easily accessed by a modern divided highway. ... more   less 

Additional Information about Hotel Camino Real Santa Fe Mexico

Address: Guillermo Gonzalez Camarena 300 | Santa Fe City Center, Mexico City 01210, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $139 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Camino Real Santa Fe Mexico 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Camino Real Santa Fe Mexico Hotel Mexico City
Hotel Camino Real Santa Fe Mexico Mexico City
Hotel Style:
#25 Spa Hotel in Mexico City
#40 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Camino Real Santa Fe Mexico staff and other travellers.
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Questions? Get answers from Hotel Camino Real Santa Fe Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here...”
RogerMonreal, 24 Jan 2017 | Read review
“Ask for room looking at the "Wahsing Machine" building.”
JuanKSolocodigo, 21 Sep 2016 | Read review
“Nice view of Santa Fe.”
ajdt_1, 13 Jul 2016 | Read review
“High floors for great views”
armandom385, 17 Feb 2016 | Read review
“stay away from top floor, music way too loud even during week nights.”
Ivan_Gomez_ukr, 26 Oct 2015 | Read review
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Prices are for 1 room, 2 adults
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