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31/12/2017 01/01/2018
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    NH Collection Mexico City Santa Fe

    Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
    011 34 913 98 56 90
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    31/12/2017 01/01/2018
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    Traveller (117)
    Room & Suite (57)
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    Overview
    • Excellent61%
    • Very good25%
    • Average7%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
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    Wheelchair Access
    Business Centre
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    4.0 Star Hotel
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    Rooms
    31 Dec.1 Jan.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (489)
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    1 - 5 of 84 reviews

    Reviewed 3 weeks ago via mobile

    We stayed one night in this hotel and i can only praise them. When we arrived we were allocated a room and the neigbour next door had his TV very loud. We called reception and they moved us immediately to an alternative room where we...More

    Thank tuna525
    Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 2 weeks ago

    Dear Guest, I want to thank you for your preference at Nh Collection Mexico City Santa Fe. Thank you for your honest feedback, we deeply appreciate each one as a way to constantly improve. We really hope to receive you soon, in your favorite Hotel...More

    Reviewed 3 weeks ago via mobile

    The NH Santa Fe is a typical NH business hotel. It is very convinient located in the Santa Fe buisness district. The rooms are spacious enough and comfortable. The buffet breakfast is good. Service is friendly.More

    Thank MochiMundo
    Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 3 weeks ago

    Dear Mochi Mundo, I want to thank you for your preference at Nh Collection Mexico City Santa Fe. You and the rest of our customers mean the world to us; we wouldn't be where we are without you. We really hope to receive you soon,...More

    Reviewed 5 weeks ago

    Honestly, I didn't have a great experience, I requested a large bed upon arrival which I didn't get and had to wait for, No big deal. I got my room and everything seemed fine, next day I left early left my stuff in the hotel...More

    Thank Valdelagarza
    Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 4 weeks ago

    Dear Valdelagarza I want to thank you for your preference at Nh Collection Mexico City Santa Fe. I'm really sorry your stay experience was not what you expected. You and the rest of our customers mean the world to us; we wouldn't be where we...More

    Reviewed 26 October 2017

    The hotel had a problem and there was no hot water. I asked for something in return and they offered a coffee. All rooms have coffee machines!!! On the other hand I dear you to use the discount codes. Every Time it will say that...More

    Review collected in partnership with NH Hotels
    Thank Floresmeyer
    Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 27 October 2017

    Dear Sr. Flores Meyer I want to thank you for your preference at Nh Collection Mexico City Santa Fe. I'm really sorry your experience was not what you expected, I’m going to canalize your comment to our Maintenance manager. You and the rest of our...More

    Reviewed 12 October 2017 via mobile

    Hotel lacks basic maintenance for the rooms and overall hotel. Missing security door lock in room. Missing or falling off trim. Little or no cleaning in the rooms. My suggestion is to stay at the Hyatt House up the street or at the Intercontinental across....More

    Thank Keith K
    Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 14 October 2017

    Dear Sir Keith K I want to thank you for your preference at Nh Collection Mexico City Santa Fe. I'm really sorry your stay experience was not what you expected. You and the rest of our customers mean the world to us; we wouldn't be...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 71 - USD 142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Mexico City
    • #31 Luxury Hotel in Mexico City
    • #34 Romantic Hotel in Mexico City
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with NHHotels, Expedia, Hotels.com, Booking.com, Hotwire, Orbitz, Priceline, Travelocity, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your NH Collection Mexico City Santa Fe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Santa Fe
    • Also Known As
    • NH Collection Mexico City Santa Fe
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    Traveller (117)
    Room & Suite (57)
    Dining (15)
    Hotel & Grounds (93)
    Bathroom (16)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Santa Fe
    Few neighborhoods have undergone such enormous change
    as Santa Fé, now a high-end destination with luxurious
    residences, apartments, hotels, rooftop bars offering
    incredible views and restaurants with extraordinary
    cuisine. Garden Santa Fé mall has earned several
    architectural awards for its design. This neighborhood
    is the best choice for those looking to get fully
    pampered by a romantic escapade.
    ...More
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    Ask a question
    Questions & Answers
    Deep4103
    21 August 2017|
    AnswerShow all 3 answers
    Response from Jesús Alberto A | Property representative |
    We can booked a pick up but have an extra cost, if you want more information you can contact to the hotel, will be a pleasure assist you. Kind Regards Jesus Alarcon Guest Relations
    1
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    Room Tips
    "Avoid this hotel if possible"
    Read review
    "Rooms away from the sun are cooler."
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    "I stayed on the 8 floor and it was very quite."
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    "Request away from elevators to avoid potential noise (colleagues comment)"
    Read review
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