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I had always stayed at another hotel when I came to Mexico City, but decided to try this one. It was great! Just right in front of Reforma 222 shopping mall which was amazing. We just had to walk across the street to take the...More
1 Thank LosMeninos28
Response from marlen c, Guest Relations Manager at City Express EBC ReformaResponded 28 May 2015
Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative.
Thank you for...More
I had some problems with my reservation, and the maintenance of the hotel is not good. The room has broken stuffs and just ine elevator work in a week and the Hotel
Has enough people all day and need 2 elevator working.
Still I think...More
2 Thank Sascha M
Response from marlen c, Guest Relations Manager at City Express EBC ReformaResponded 4 December 2014
First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service and maintenance in general as this helps us to identify our areas of opportunity and work on them to...More
If you want a good stay in this area at an attractive price then this is the place. Just off Reforma and in front of Reforma 222 mall (good food options, movie theater, Sanborns -mini department store with pharmacy, or just a walk around).
2 Thank SpanishAwakenings
Response from ControlCalidad, Guest Relations Manager at City Express EBC ReformaResponded 1 July 2013
Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express EBC Reforma did with your expectatives of comfort and service and make you very comfortable
Looking foward for your next visit soon
-Steady Internet in the room (cool hotel app too!)
-All basic services without the fancy extras.
-"Cold" breakfast buffet included.
-Slow elevator (pick a lower-floor room, there's no view anyways)
-The "warm" breakfast bar is overpriced. In fact, it...More
4 Thank Fierrox
Response from CalidadyServicio, Guest Relations Manager at City Express EBC ReformaResponded 6 June 2012
Thank you very much for taking the time to share your experience. We are very glad to host you at City Express EBC and that the hotel´s location was very convenient for you. I offer you an apology in case any of the...More
I went with friends for 3 days to Mexico City and we stayed at this hotel. We have nothing to complain for, the hotel is really nice, with a modern and neat environment, the bedrooms are nice, clean and comfortable. Simply put, a nice hotel...More
Thank Francisco T
Response from CalidadyServicio, Guest Relations Manager at City Express EBC ReformaResponded 18 May 2012
It is our pleasure to host you at City Express EBC. Thank you very much for taking the time to share your comments with us. We are happy to know that you had a pleasant stay and that our service standards met your...More
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned
sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.