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Crowne Plaza Hotel de Mexico

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Traveller (157)
Room & Suite (154)
Dining (32)
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Overview
  • Excellent33%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (648)
There are newer reviews for Crowne Plaza Hotel de Mexico
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Traveller rating
57
87
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10
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57
87
54
21
10
Show reviews that mention
All reviewsthe world trade centerroom servicebreakfast buffet was excellentexecutive levelnice bedrooms are bigstayed two nightsfelt very safeenjoyed my staywtcmexicodesksuperamaconciergegyminsurgentessupermarket
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21 - 25 of 229 reviews
Reviewed 4 August 2017 via mobile

I stayed two nights for work and it was a great stay. The housekeeping staff did a great job cleaning my room. I only slept in the room so I can't comment on any of the food or other amenities. The morning I checked out,...More

Thank AdrianaTravels
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 22 August 2017

Dear Miss Adriana, we would like to thank you for your generous feedback and note with satisfaction that you enjoyed our services. We look forward to seeing you soon.

Reviewed 20 July 2017

I was attending a conference at WTC in Mexico City. This hotel is in walking distance away from convention center. Staff is very courteous and attends to your needs. Hotel Restaurant food was also pretty good.

Thank Prasad Rao B
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 22 July 2017

Dear Mr. Prasad, so happy to read that you enjoyed your stay with us. Thank you for selecting our hotel. We look forward to seeing you soon.

Reviewed 10 July 2017

This was my second visit to this hotel, very good place to do business in conjunction with trade shows at the World Trade Center. The service here is very good, and the location is excellent with shopping and many restaurants in the area. Convenient to...More

Thank Scott C
Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 11 July 2017

Dear Mr. Scott, so happy to read that you enjoyed your stay with us. Thank you for selecting our hotel. We look forward to seeing you soon.

Reviewed 28 June 2017 via mobile

We visited this hotel in 2016, almost 12 months before our most recent visit. We had pleasant memories and therefore decided to stop by again. Although the outside appearance looked the same as the prior year, it took us very little time to understand we...More

Thank Leonardo Sergio d
Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 4 July 2017

Dear Mr Leonardo, Thank you for taking the time to share your comments with us. I offer my sincere apologies for the general dissatisfaction of your stay as our staff and facilities did not meet your expectations. This is definitely not the image we would...More

Reviewed 27 June 2017 via mobile

We have been travelling to Mexico quite often last year. This is an ideal place to stay: great location with restaurants and shops, very friendly and helpful staff, nice hotel restaurant. There are some things though that could be improved: - very few towels for...More

1  Thank Elena J
Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 4 July 2017

Dear Miss Elena, Thank you for bringing your concern to my attention and choosing to stay at our hotel. We also want to make you aware that our facilities are being remodeled to provide a great service to our guests. Thank you again for sharing...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
USD 91 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#35 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 91 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#35 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (157)
Room & Suite (154)
Dining (32)
Amenities (14)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Alejandro A | Property representative |
Hello dear Alina, thank you for writing us. Yes we have, also we have assigned one floor for this preference. Please let us know all your questions.
1
Vote
Forrest S
27 December 2017|
AnswerShow all 4 answers
Response from Alejandro A | Property representative |
Hello dear Peter, thank you for writing us. Unfortunately we have not shuttle service but we can book a cab for you, we work with a cab agency since many year ago and they provide us an excellent service. You can arrange a... More
0
Votes
Audrey P
18 November 2017|
Answer
Response from ROD B | Reviewed this property |
I do not recall as I didn't need one. But I am sure you could get one sent to the room if necessary. The staff there were always very helpful
0
Votes
Room Tips
"Avoid this hotel"
Read review
"I stayed at Floor #3 and it was very relax."
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"Mine was on first floor and was quiet enough. Maybe a high floor with a view"
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"Top rooms better"
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