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Crowne Plaza Hotel de Mexico

626 reviews
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Traveller (149)
Room & Suite (152)
Dining (32)
Overview
  • Excellent32%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (626)Write a Review
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55
86
52
22
10
Show reviews that mention
All reviewsthe world trade centerpower outletroom servicebreakfast buffet was excellentnice bedexecutive levelrooms are bigstayed two nightsholiday innfelt very safeenjoyed my staywtcmexicodesksuperamaconciergegym
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11 - 15 of 225 reviews
Reviewed 10 September 2017 via mobile

Very good hotel, practically across the street from the World trade center. Nice looking lobby and decent rooms. Very good restaurants at the hotel and more than few good restaurants short walk from the hotel.

Thank Izudin L
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 11 September 2017

Dear Mr. Izudin thank you for your visit and feedback provided. We look forward to seeing you soon.

Reviewed 7 September 2017 via mobile

Second time I stayed in this hotel. Nicely located adjacent to the office. Supermarket is right around the corner, so are plenty of restaurants. The hotel itself offers brunch on Sundays between 10am and 04pm. International and Mexican foods. Food quality is good. Another restaurant...More

Thank Raymond K
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 11 September 2017

Dear Mr. Raymond thank you for your visit and feedback provided. We look forward to seeing you soon.

Reviewed 1 September 2017

This is an old style hotel with very nice lobby and excellent services and restaurant. Rooms are big but old. The location is excellent and I recommend to take a private taxi - hotel service - to know the city in a safetier way. When...More

Thank Jose Antonio G
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 11 September 2017

Dear Mr. Jose Antonio, so happy to read that you enjoyed your stay with us. Thank you for selecting our hotel. We look forward to seeing you soon.

Reviewed 24 August 2017 via mobile

The location is pretty good close to shops and places to eat. The rooms are clean but in dire need of maintenance, the room door lock was faulty, and I solved a water pressure issue by dismantling and cleaning the gunk from the shower head...More

Thank alonsegs
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 28 August 2017

Dear Guest; thank you for bringing your concern to my attention and choosing to stay at our hotel. We also want to make you aware that our facilities are being remodeled to provide a great service to our guests. Thank you again for sharing your...More

Reviewed 6 August 2017 via mobile

I stayed at the Crowne Plaza WTC location in Mexico city for business purposes. The hotel is very well located, only a block from Insurgentes Ave. My room was an executive suite, which was well appointed and spacious. The room rate offered complimentary breakfast and...More

1  Thank Agomz1969
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 22 August 2017

Dear Valued Guest, thank you for taking the time to share your comments with us. I offer my sincere apologies for the general dissatisfaction of your stay as our staff and facilities did not meet your expectations. This is definitely not the image we would...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
USD 106 - USD 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Mexico City
#33 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 106 - USD 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Mexico City
#33 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (149)
Room & Suite (152)
Dining (32)
Amenities (14)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Calos S | Property representative |
Hello dear Alina, thank you for writing us. Yes we have, also we have assigned one floor for this preference. Please let us know all your questions.
1
Vote
Forrest S
27 December 2017|
AnswerShow all 4 answers
Response from Calos S | Property representative |
Hello dear Peter, thank you for writing us. Unfortunately we have not shuttle service but we can book a cab for you, we work with a cab agency since many year ago and they provide us an excellent service. You can arrange a... More
0
Votes
Audrey P
18 November 2017|
Answer
Response from ROD B | Reviewed this property |
I do not recall as I didn't need one. But I am sure you could get one sent to the room if necessary. The staff there were always very helpful
0
Votes
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12
Room Tips
"Avoid this hotel"
Read review
"I stayed at Floor #3 and it was very relax."
Read review
"Mine was on first floor and was quiet enough. Maybe a high floor with a view"
Read review
"Top rooms better"
Read review
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