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Hilton Mexico City Santa Fe
Antonio Dovali Jaime No. 70, Mexico City 01219 Mexico
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Avg. AU$333 /night, 3/23 - 3/24
AU$660
per night
AU$433
per night
AU$206
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#43 of 437 hotels in Mexico City
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Conveniently located at one of the best financial and corporate areas of the city, Hilton Mexico City Santa Fe is within the business complex of "Samara". The hotel is within one hour of "Benito Juarez" International Airport, Toluca International Airport, and Felipe Angeles International Airport. The hotel features 14 flexible meeting rooms, Complimentary 24-hour fitness center and heated rooftop pool, Bar with stunning city views. Guests enjoy direct access to a shopping center with restaurants, a movie theater, and plenty of leisure options. Expect spacious accommodations featuring WiFi, 55-inch TVs, oversized bathrooms with premium amenities, mini bars, and coffeemakers. You'll be more productive in your ergonomic work area. Stay in our Santa Fe Executive Floor rooms and benefit from complimentary breakfast and evening hors d'oeuvres. Accessible rooms are available.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun deck
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
68 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 800
- 213
- 51
- 27
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Detailed Reviews
Hotel's Favourite
We’ve had a nice time at Hilton Santa Fé. The highlights go the reception and restaurant staff, who are always nice and welcoming, and the breakfast. The room is quiet and comfortable. The shower has good pressure/temperature and the bathroom has good amenities. The only down side was that there was a private party in the terrace the day we were there, so we could not use the pool - which were one of the reasons we chose to stay there. They offered to put us in a corner, but the music was loud so it was impossible to sit down and relax and read a book by the pool. Even a person (don’t know if the hotel staff or someone hired) asked how long we intended to stay - as if he wanted us out as fast as possible. We ended up not staying and enjoying the pool, which for me was frustrating. Other than that, great hotel.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We got a suite on the 8th floor--great views and included free breakfast and afternoon snacks. Great location in one of the best neighborhoods in Mexico City. The bed was big and comfortable. Lovely bathroom and plenty of space. Hotel provided an extra bed for our 14 year old son. Had a small issue with the safe not working but it was fixed right away. Everyone was top notch as far as service goes and went above and beyond to make our stay great. Only issue was loud music playing in front of the hotel on Friday night, Great amenities and good location for shopping and many, many restaurants close by.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded 5 Aug 2022
Dear FranklinH im very glad to know about your experience with us, its nice to know that you enjoy our breakfast and we are now working on a new great menu for our Madera restaurant. Of course we are here waiting for you again on a not distant future. Thank you again for your stay. Regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unbelievable hotel!!! My daughter and I stayed 4 nights and it was one of the best trips… all because of the staff at this hotel. They went OUT OF THEIR WAY to make our trip seamless. They arranged transportation to all destinations… all we had to do is call the hotel and a taxi was on the way to our location. There is a mall underneath the hotel, that they gave us a tour of. The breakfast is a wide buffet and they knew us and our beverage as soon as we arrived. I can’t say enough about the quality of service
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Arrangements for transport through hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
We went to the New Year dinner where to our surprise it was completely different from what was offered in the promotionals of the event. The food was a very simple buffet. The living room only had a 2025 decoration a dessert table, the rest very X for the event. The living room had no decoration. The dreadful music, we had to ask the DJ to already set the chimes because it was 5 for 12 and he was still with his music mix. No host responsible for the event. Chilaquiles who offered cold, dry were sorry. They charged 4,500 per person and the event didn’t give half of it. A fiasco!!!! Never attend this type of event at this Hotel. Debut and farewell.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Took a Group of 24 to Mexico City. The hotel and staff couldn't have been any more accommodating. Their service was second to none and they all went over and above to make sure everything was amazing for our whole group. The onsite restaurant food was good(lots of variety on the breakfast buffet daily). The location attached to the Mall made it easy to pick up anything that our travels forgot or required.
Every member of their staff was friendly and helpful.
Every member of their staff was friendly and helpful.
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Date of stay: February 2024Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staying at the Hilton Mexico City Santa Fe and it has been the most horrible Gold Member experience ever: cold water in bathroom sink, staff didn't tell me I had access to Executive Lounge (night only) access until the morning of my checkout, at which time they also told me there would be a charge for breakfast, which was horrible. Selection was not good and just a lot of carbs. The restaurant staff brought me a tab for $0.00 and then replaced it with a 2nd tab for 180 MXN. The elevator reeked of horrible sewage smell and all of the glasses in room were dirty. No slippers, robe, or vanity items like at all of my other Hilton hotels I've stayed at (stayed in 4 different Hiltons in last month for my Japan tour). I didn't even have tea or coffee in my room. The staff here does not speak English hardly at all and they are very inconsiderate about trying to help you figure things out.
I'm seriously considering changing brands due to this experience.
I'm seriously considering changing brands due to this experience.
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Date of stay: November 2024Trip type: Travelled on business
Room Tip: Warning! Don't stay here!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff was great, from the point of check-in and throughout my stay, the employees were all very friendly, helpful, and accommodating. The room was good and typical for a Hilton. Also, while this area of Santa Fe is designed for car use, one can easily walk to downtown or to the commercial area nearby.
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Date of stay: December 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I recently had the pleasure of staying at the Hilton, Santa Fe, Mexico City. The staff was very courteous and attentive. The proximity to many shops and restaurants as well as a super market was very helpful during the duration of our stay. The rates were a tremendous value given the size of the room, the amenities, to include a rooftop pool and gym and the breakfast. Will definitely stay here again when Mexico City travel comes up.
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Date of stay: October 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andres Korngold, General Manager at Hilton Mexico City Santa Fe
Responded 27 Oct 2020
Dear S6643UCcharesr: Thank you for taking a moment to share your experience. I am pleased to hear you found your recent stay at Hilton Mexico City Santa Fe to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Andres Korngold General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They deducted an improper charge from my husband's card that, according to him, was due to smoking and in the security cameras he was not seen smoking and 5 days have passed without returning the almost 6,000 pesos. Don't leave warranty cards. They charge extra upon arrival just as they charge for daily parking. There is no restaurant. They are very abusive
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hilton Mexico City Santa Fe is the place to stay when visiting Mexico City. The staff are excellent and the hotel is very nice, clean and comfortable and in a safe area!
The staff arranged a taxi for us to have all day so we could go sightseeing without worrying about safety issues.
There are amazing restaurants to have dinner just a short walk away and also a grocery store (very nice) in the mall under the hotel which was a plus!
The gym and pool on the top floor were great!
Any woman traveling alone would love this hotel for its location and helpful staff!
The staff arranged a taxi for us to have all day so we could go sightseeing without worrying about safety issues.
There are amazing restaurants to have dinner just a short walk away and also a grocery store (very nice) in the mall under the hotel which was a plus!
The gym and pool on the top floor were great!
Any woman traveling alone would love this hotel for its location and helpful staff!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded 15 Feb 2022
Dear Jyoung241 hope my message finds you well, i want to thak you for your review and your great coments about your stay, we love the pool and our 15 floor, i will be sure to share your experience with all the team. Regards and see you soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Last time they emailed me they said the would open the pool at minimum capacity but you should email them directly
hello, they do have two queens, as far as I know...you get access to executive floor if you are gold Hilton Honors, or you get an upgrade hope this works :)
No metro. But there is Uber and buses
There is a nice pool in the hotel to use, not sure about day passes if you are not staying at the hotel.
"There are many good restaurants and bars nearby. Traffic in Mexico City is horrible everywhere but the hotel was surprisingly quiet!"Read full review
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PRICE RANGE
AU$220 - AU$405 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityÁlvaro Obregón District / Santa Fé
NUMBER OF ROOMS
260
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHILTON MEXICO CITY SANTA FE (AU$220) - 2025 Prices & Reviews - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hilton Mexico City Santa Fe
Which popular attractions are close to Hilton Mexico City Santa Fe?
Nearby attractions include Cinépolis VIP Samara (0.1 km), Parroquia de San Josemaría Escriva (0.2 km), and Park Plaza (0.3 km).
What are some of the property amenities at Hilton Mexico City Santa Fe?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hilton Mexico City Santa Fe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Mexico City Santa Fe?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Mexico City Santa Fe?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Mexico City Santa Fe?
Conveniently located restaurants include CúA Culinary Artisans Restaurant, Quattro, and Sonora Grill Santa Fe - Steak House.
Are there opportunities to exercise at Hilton Mexico City Santa Fe?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Hilton Mexico City Santa Fe?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Mexico City Santa Fe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Mexico City Santa Fe?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Mexico City Santa Fe?
Many travellers enjoy visiting Iglesia de San Felipe de Jesus (7.0 km), Paseo Nocturno por el Bosque de Chapultepec (7.6 km), and El Atrio del Templo de San Francisco (7.0 km).