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Novotel Mexico Santa Fe

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Traveller (51)
Room & Suite (23)
Dining (12)
Overview
  • Excellent21%
  • Very good40%
  • Average23%
  • Poor7%
  • Terrible9%
Travellers talk about
“business hotel”(6 reviews)
“business travel”(2 reviews)
“mini bar”(2 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Mexico Santa Fe
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Novotel Mexico Santa Fe
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (252)
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1 - 5 of 91 reviews
Reviewed 24 May 2018 via mobile

I have been in this hotel before a couple of years ago and I was pretty satisfied but in this stay so meany things where wrong that all I can say is it gone down the drains. The best thing by far is the size...More

Thank Ricardo B
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 27 May 2018

Dear Mr. Ricardo B, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps...More

Hotel's Favourite
Reviewed 16 March 2018 via mobile

This is my third time at Novotel Santa Fe and the hotel is perfect. The room is clean and perfect size. Good breakfast with fruits and other options. The staff is always very attention and pleasant to help. The gym can be a little better.

1  Thank Rodrigo P
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 26 March 2018

Dear Rodrigo P, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Napoleon Flores Mares General Manager

Reviewed 8 May 2018

Finally a good Accor Place in Mexico. Don’t bother using their overpriced and ridiculous Ibis Hotels in Mexico. Tried them, gosh they were so bad. This one was perfect. I just stayed one day but the rooms were ok, not as spacious as their American...More

Thank DRLuxury
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 13 May 2018

Dear DRLuxury, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 3 March 2018

have stayed here for a few days suddenly heard pool on top floor had occasionally wanted to lie in the sun too bad that it was not clearly promoted as a club meber I found the service not of the level what I am used...More

Thank ivo b
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 6 March 2018

Dear Ivo B, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us...More

Reviewed 15 December 2017

The hotel allowed drunk and noisy guests be yelling outside my door at 3 am in the morning. When I complained. They just said, that these drunk persons were coming back from their Christmas celebration like kinda accepting it was an acceptable situationMore

Review collected in partnership with Novotel Hotels
1  Thank S3378LXgabrielm
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 6 January 2018

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

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About
Description
The 4-star Novotel México Santa Fe hotel is situated in the heart of the exclusive residential and commercial area of Mexico City. It is just 10 mins from the Expo Bancomer convention center, 30 mins from ...More Toluca airport and close to entertainment such as the Santa Fe shopping center, parks and restaurants. Ideal for business trips or family vacations, it has 148 modern, comfortable rooms, a restaurant, bar, outdoor pool, fitness center, 6 meeting rooms and free connection to the Internet. Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms
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Traveller (51)
Room & Suite (23)
Dining (12)
Pool & Beach (8)
Business Centre & Event Rooms (4)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
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Room Tips
"Get an executive room"
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"The fourth floor was very quiet"
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"No special recommendation----just don't stay there !!!"
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"We had a dog, that was welcomed, paid a small fee, and have the rooms in a low floor."
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