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Hotel Polanco

Hotels.comUSD 77*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Polanco
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93 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Monterrey, Mexico
Reviewed 3 weeks ago via mobile

Location is probably the best attribute of this hotel. Rooms are OK, but bathroom was extremely small and poorly designed... I should say dangerously designed... Check in staff does the minimum possible effort... Stay there only if location is really important for you...

Thank Homero V
Aguascalientes, Mexico
Reviewed 13 March 2017

I was traveling on business and spent a night at this hotel. It is near restaurants, shops, boutiques and some attractions, in a very fancy neighborhood. The rooms are clean and nicely decorated. I just want to mention that the hotel does not have a restaurant. There is one next door though, it is an italian restaurant, good food, nice...

Thank adrianagmp
Reviewed 13 January 2017

Do not patronize this hotel. The desk person was rude and unhelpful. My first room was situated next to the elevator and had the bathroom the size of a tiny closet. I asked to move to another room. At the front desk the guy acted like he couldn't speak English. He suggested a room with two beds and I declined...

Thank Robin W
Reviewed 5 January 2017 via mobile

We stayed at this Hotel 2 days and is well located in Mexico's Polanco's quarter. The rooms are clean and meet the basic needs of most travelers. It's a pity that the experience was marred by unfriendly front desk. They made us sign a credit card blank voucher, copied our safety card number and used it without authorization. When we...

Thank Feliz_Traveler
Reviewed 18 October 2016

This hotel suffers in hospitality. The only thing going for this hotel is the location to the business district. While they say there is Internet, it hardly works. The owners who man the front desk suck at hospitality. There are some decent places to eat near the hotel but pricey though. If the location is important then go for it...

Thank Rene D
San Diego, California
Reviewed 15 September 2016

Avoid staying here, regardless of it's convenient location. The hotel itself is old and in desperate need of renovation. The rooms, while spacious, are dark and dingy. The overall feel of the hotel is just old and depressing, and that's not even the worst part. The hotel staff was beyond rude and unhelpful. For security reasons, I was informed that...

1Thank Regina G
Reviewed 19 May 2016

Simple and accessible hotel in the Polanco district, near to the big Chapultepec Park, Zoo and Museums. Unfortunately they don't offer breakfast but the cleanliness is good. Some bathrooms are really small for more than one person in the room, but are clean and with a good shower. Definitely a good option for lone travelers who wants to be on...

Thank Luiz W
Plymouth, Michigan
Reviewed 18 May 2016

I stayed here for one evening while on a brief visit to Mexico City for business. The company I was visiting booked this hotel because it was a location convenient to walk to many restaurants. The room was clean and quiet, and the bathroom very small. Not a lot of amenities and service isn't fabulous. Room was under $90. There...

Thank ead_angel
Reviewed 30 April 2016 via mobile

This hotel is fine, nothing special. If you want a nice, big room, breakfast and good customer service then I would suggest paying a bit more and choosing another hotel. The location is the best thing about this hotel.

Thank Kieran H
Ravenna, Italy
Reviewed 12 February 2016

According to this price and previous reports , you cannot expect any better. Location fantastic. All Polanco nightlife at walking distance . Room spacious and comfortable Free wi fi Other Services completely vacant No breakfast No international tv

1Thank alexra66

21 photos of this hotel

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Room/Suite (16)
View from Room (3)
Bathroom (2)
04/06/2017 05/06/2017
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Staying in Polanco

Neighbourhood Profile
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood


  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service

Additional Information about Hotel Polanco

Address: Calle Edgar Allan Poe 8 | Polanco, Mexico City 11540, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $101 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Polanco 3*
Number of rooms: 339
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Also Known As:
Polanco Hotel Mexico City
Hotel Polanco Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Polanco staff and other travellers.
2 questions
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Questions? Get answers from Hotel Polanco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are bigger than others, specify if you need a big room. Mine was very small but cozy and good enough for me.”
adrianagmp, 13 Mar 2017 | Read review
“Brown people get better rooms than white people.”
robinwG5066WI, 13 Jan 2017 | Read review
“All the rooms are remodeled... Usually I prefer to ask for street view .”
217luizw, 18 May 2016 | Read review
“Assk for a room with view. I asked for a junior suite and they gave me a small standard room”
jealbornoz, 9 Feb 2016 | Read review
“Very expensive for their kind of hotel. Unless location, no reason to choose it.”
212jayj, 10 May 2015 | Read review
5 of 5
USD 77* /night
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TripAdvisorUSD 77
Expedia.comUSD 77
Orbitz.comUSD 77
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Prices are for 1 room, 2 adults
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