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Hotel Castropol

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231 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Melbourne, Australia
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

We stayed here with a group of people from around Latin America. This hotel is in a good location, easy for walking around the historic area and it is clean and comfortable. We did have a few early starts to our day, so the restaurant not being open until 8:30am was a bit of a challenge.

Helpful?
Thank shirlzb
Hotel Castropol C, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Dear guest thank you for your kind review, we are very pleased to read that you had a good stay with us. Regards, Maria More 

Denver, Colorado
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 October 2016 via mobile

The room was very clean with maid service every day and it was recently remodeled. The hotel only gets 3 stars because of the noise. The structure of the hotel is that the windows of the rooms face into a courtyard. So long as your window is open (and there is no A.C. so you'll need it to be) you... More 

Helpful?
Thank r_we_their_yet
Hotel Castropol C, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Dear guest, thank you for staying with us. We are very sorry about the noise, we do have fans available for our guests at the front desk. However we will think about a way to reduce noise as much as posible. Regards, Maria. More 

Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 August 2016

I had a great time ,and rest , their beds are great i stayed there 3 days and very comfy clean restrooms,they also gave bottled water every day ,clean towels,clean sheets, the restaurant has good prices, the food is good . i want to THANK the reception guy for the flexibility of having a friend over.

Helpful?
Thank Sylviaaloha
Hotel Castropol C, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Dear guest thank you very much for staying with us, we are really happy to read that you had a great stay with us we are glad we are able to help, I will let the front desk know they did a good job. Regards, María. More 

Edmonton, Canada
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 July 2016 via mobile

We were very happy with the location of the hotel. Super Clean, comfortable beds. There was construction going on at the hotel which was very noisy, but when I spoke to the front desk about it we were immediately offered a different room. It was much quieter and we were very comfortable the rest of our trip. We ate breakfast... More 

Helpful?
Thank glassgoddess1
Hotel Castropol C, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Thank you very much for staying with us, we appreciate your feedback. We are trying to be as quick as possible with our construction , we hope it will be done pretty soon, only two floors to go! But we thank you for your patience and for speaking to us so we were able to give you a solution. Regards,María. More 

Richmond, B.C.
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 May 2016

My friend and I stayed at the Hotel Castropol in Mexico City from April 14 to 18, 2016. I booked directly with the hotel because of its reasonable price and decent Trip Advisor rating. It turned out to be an excellent choice! Located on Pino Suarez in Centro, it was just a short walk to the Plaza de la Constitiucion,... More 

Helpful?
1 Thank GWSRichmondBC
Hotel Castropol C, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Thank you very much for staying with us during your visit to Mexico City, we are very excited to see guests come back , so you are welcome any time you choose. I will let know the front desk know they did a good job helping you out. Regards, María. More 

Level Contributor
5 reviews
Reviewed 16 May 2016 via mobile

We were in Mexico City a week ago then travelled away for a week. I wish that we had booked this hotel for our previous time but better late than never. The room is clean, modern and has a room restaurant on the second floor. The hotel is still under renovations so during the day there is construction noise however... More 

Helpful?
Thank Dale H
Hotel Castropol C, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Thank you very much for your review! We are glad you enjoyed your stay. Renovations are about to be done in a couple of months so hopefully that will help with the noise however we are very grateful you still stay with us while we are going through this process. All of your other observations will be taken into account.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 March 2016 via mobile

Me and my sister spent 7 nights here. Great room for the price you're paying. +Room service. +Clean. +There is no AC, but you can ask for a fan. +Great location! (About 10 minute walk to the Zocalo. On a busy street, easy for Uber drivers to find) +We got a remodeled room, I was happy with it. Only bad... More 

Helpful?
2 Thank Mari C
Hotel Castropol C, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Dear guest thank you very much for your review. We are glad you stayed with us during your visit to Mexico City. As we continue to grow , all your feedback is very valuable. I apologize if the check out round we do daily made you uncomfortable, an uniform may be a very good idea. Regards, María. More 

Level Contributor
144 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 18 January 2016 via mobile

Can't beat the location..you walk out the hotel tothe right and 10 mins you're at the Zocalo. The renovated rooms are nice, modern and clean. They give you 2 bottles of water which is great. Staff were friendly. It is a super noisy place though with the laminate floors and concrete walls I guess. The elevator can be heard rocking... More 

Helpful?
1 Thank Crysee
Majo M, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Dear guest, we are very sorry for the inconvenience the renovations caused. For what is worth, in the floor you were staying we offer to change rooms to every room that was affected but in some cases we didn´t hear back from the guests, maybe this was your case. However we are very grateful for your stay and once again... More 

Haywards Heath, England
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 December 2015

We had a really lovely room here towards the back of the hotel, it was quite and the room was really modern with flat screen TV and nice bathroom. The beds were really comfortable and the room was cleaned everyday. The restaurant was fairly priced for breakfast and did great cafe con leche. Fairly central location, 10 minutes or so... More 

Helpful?
Thank beckylou7575
Majo M, Director de Relaciones con Clientes at Hotel Castropol, responded to this review

Thank you very much for your review, we will be very happy to see you return and enjoy Mexico City. Regards, María. More 

Toronto, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 November 2015 via mobile

Pros: excellent location Cons: washroom was like something you'd see at a public gas station, so rusty and unclean that for our one night stay I decided I'd rather not shower - if you're not picky about your washroom, the bedroom component was acceptable/cleaner

Helpful?
Thank Robin H
Majo M, Director General at Hotel Castropol, responded to this review

Thank you for taking the time for writing the review. We would like to let you know that our renovations are focused mainly on the bathrooms, and thank you for staying with us during this time of changes around Hotel Castropol. Regards, María. More 

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Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
We are located in the heart of Mexico city. Just across the street from the subway and a couple blocks from the most interesting sights downtown has to offer. Our hotel has undergone a series of changes to bring you a safe and comforting experience. Our rooms have free wi-fi ,safe box, their own bathroom, great beds and tv cable. We also have free parking and a restaurant to start up the day in a great way! ... more   less 

Additional Information about Hotel Castropol

Address: Pino Suarez No. 58 | Colonia Centro, Mexico City 06090, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: $32 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Castropol 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hotel Castropol Mexico City
Hotel Style:
#8 Best Value Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castropol staff and other travellers.
5 questions
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Questions? Get answers from Hotel Castropol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in 407. This room was a bit quieter than some rooms that our friends had. So, rooms further from the road may be best.”
 of 5 bubbles shirlzb, 7 Nov 2016 | Read review
“Room 515 was a bright room at the front of the hotel and had a nice view of the street below.”
 of 5 bubbles GWSRichmondBC, 25 May 2016 | Read review
“I would suggest a room off the street.”
 of 5 bubbles suemliving, 12 Nov 2015 | Read review
“They are all the same with big windows. The ones not facing the street (most) are obviously better and really quiet.”
 of 5 bubbles Irina_Vienna, 25 Oct 2015 | Read review
“This hotel is in renovation. Ask for a room without noise.”
 of 5 bubbles DrWJH3, 16 Oct 2015 | Read review
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