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Grand Fiesta Americana Chapultepec

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Grand Fiesta Americana Chapultepec
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785 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Miami, Florida
Reviewed 16 April 2014

I stayed on here for a single night on April 1st and as soon as I arrived I was very welcomed by the front desk girl that I can't believe I forgot her name because she was absolutely fantastic at her job. She's probably the kindest front desk attendant I've ever encountered. I was hoping for the price the rooms...

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Thank Altair O
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Murrieta, California
Reviewed 31 March 2014 via mobile

We stayed here for 5 days on business/short vacation. The room was clean and comfortable for two people. The bed was excellent and very comfortable. We had the park view and could see the Castle, the monument, the roller coasters and part of the city. Our friends had the city view and we can definitely say our view was worth...

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Thank JAE2512
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Lisbon, Portugal
Reviewed 19 February 2014

The hotel has a hight level service , nice hotel and very simple what makes easy the business trips travellers. I recommend this hotel to business and not for holidays where you can find better hotels and even not so expensive as this one is.

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Thank Jorge_Guedes
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Manassas, Virginia, United States
Reviewed 4 February 2014

I was expecting a nice hotel with so-so service. I got EXCELLENT service the minute I stepped in. The room was huge, clean and comfortable. The hotel is in great proximity to many places. I ABSOLUTELY recommend this hotel!

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Thank Rose P
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Orange, California
Reviewed 27 January 2014

Coffee extra, wifi extra, I found it stingy for the type of Hotel and room rate. Also the room decor is a bit off, the bathroom shower was inside the bathtub and was all enclosed with marble walls though the actual bathroom was a decent size with double sinks. Beds were comfy and it is close to museums and park...

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1Thank Ceci_Trovels
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Carmichael, California
Reviewed 27 January 2014

Fiesta Grand Americana Hotel, Chapultepec, was an excellent hotel. Our room was comfortable and very quiet. As others have said, the view of Chapultepec Castle from the bedroom window is "the best." The Chapultepec Park is just across the street!! Easy access! The front desk helped with ALL of our needs. Absolutely no complaints.

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1Thank JohnandKathyR
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

San Diego, California
Reviewed 19 January 2014

First of all, the easiness of check in not withstanding the easiness of booking directly with the hotel (highly recommend that). The fare was very reasonable considering we were 5 in a Jr Suite. The view from our suite was breathtaking (Chapultepec Castle) not to mention the room! Living room dinning table, full kitchen, half bathroom and master bedroom. Everything...

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Thank Tony E
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Sao Paulo, SP
Reviewed 6 January 2014

Great central location, close to everything. Easy to take a walk in the parque. Traveled on business, but it would also be nice to travel here on leisure. Very good food in the restaurant. I recommend this hotel!

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Thank Rafael C
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Los Angeles, California
Reviewed 2 January 2014

From the moment my wife and I arrived at the hotel, we felt we had arrived somewhere special. The staff was very friendly, perhaps the fact that I spoke fluent Spanish helped, but I have a feeling you would be well taken care of even if you didn't. We stayed on the fifth floor, European room, king size bed, with...

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2Thank Edgar A
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

San Diego, California
Reviewed 27 December 2013

We arrived on a red eye to find our reservations at another hotel was inhospitable and uninhabitable!!!We moved operations to this FAGC hotel and spent the most marvelous week as our home base. Beginning with the way we were received, (GREAT staff)the temp rooms we were given, till ours were ready, then moving our bags while we took care of...

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2Thank a7j
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity. If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbo, where an innovative ambiance combines with an exquisite range of contemporary international cuisine. To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail. Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa. ... more   less 

Additional Information about Grand Fiesta Americana Chapultepec

Address: Avenida Calzada General Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $161 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Fiesta Americana Chapultepec 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Grand Fiesta Americana Chapultepec Mexico City
Hotel Style:
#6 Green Hotel in Mexico City
#7 Spa Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#24 Business Hotel in Mexico City
#29 Family Hotel in Mexico City
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Here's what travellers have asked, with answers from Grand Fiesta Americana Chapultepec staff and other travellers.
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Sutton Coldfield, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book on Priceline or Hotwire as a 4.5 star in Polanco for the best deal.”
The_Pete_2000, 22 Feb 2017 | Read review
“Top floors has best views”
veronicav6, 29 Jan 2017 | Read review
“Ask for park view and lounge access (worth the $$$)”
jasonbR1649PR, 4 Jan 2017 | Read review
“Rooms facing the Park have the best view, but slightly more noise. Rooms on higher floors are quieter and have a better view.”
LouisaRo, 2 Jan 2017 | Read review
“with a view to the "castillo de chapultepec"”
silpro, 1 Nov 2016 | Read review
5 of 5