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Fiesta Inn Insurgentes Sur

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Fiesta Inn Insurgentes Sur
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381 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Rouen, France
Reviewed 2 weeks ago

Hotel is in very good conditions, room was clean and modern, good quality of bed and pillow, no minibar, nice bathroom (very functional) ; people are service oriented, can organize if necessary contact for tourism during week end ; breakfast of good quality

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Helpful?
Thank 735gaelc
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear 735gaelc, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service and facilities were up to your expectations, and we look forward to being of service to you again soon. Kind Regards, Ana María Narro, General Manager

Reviewed 3 weeks ago via mobile

Stayed at the hotel during a business training for work and I must say the ladies.in the front desk were very welcoming. The doorman was very polite and well mannered. Had an issue with the bathroom during my stayed where the toilet was leaking from the sides and the maintenance guy made sure that the issue was resolved immediately. Aside...

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Helpful?
Thank Oenihss D
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Oenihss D., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service and location were of your satisfaction, and we look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

Reviewed 4 weeks ago via mobile

We use this hotel to host our executives, that come on business trips, from all over the world and we always get great feedback, regarding the hotel, its location, the room and the hospitality of the Staff. Specially if you have the luck to run into Eduardo Flores, he is the best. A sure choice, don't go anywhere else.

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Helpful?
Thank galeon62
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear galeon62, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service, location, and facilities were of your satisfaction, and we look forward to being your hosts on your next visit to Mexico City. Kind Regards, Ana María Narro - General Manager

Arlington, United States
Reviewed 15 January 2017

My company paid for my hotel room at Fiesta Inn in full the day before I checked out. The hotel had required my credit card number as a guarantee of payment when I first checked in. I stayed for 4 days. On the 4th day my company paid the bill in full and the front desk person assured me that...

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Helpful?
Thank williambS7188HH
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear williambS7188HH, Thank you for sharing your experience with us. I am truly sorry for the mistake we made by charging the wrong card, please rest assured that we have taken corrective action by reinforcing procedures training with our Front Desk Agents. We look forward to the opportunity of serving you as you deserve soon. Kind Regards, Ana María Narro...

San Jose, Costa Rica
Reviewed 5 January 2017

Stayed at this hotel for business and they had everything that was needed and more. There rooms were very clean, staff was very helpful and their restaurant had some nice choices of food. Teatro insurgentes is right around the corner and some nice restaurants as well. There is also a starbucks coffee right next to the lobby.

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Helpful?
Thank Ricardo T
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Ricardo T., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our facilities, food, location, and service were of your satisfaction, and we look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

Oxford, United Kingdom
Reviewed 29 November 2016

Overall, above average, but I wouldn't rate it as "Very Good". It is clean, the staff friendly - especially the restaurant staff. the room was spacious and clean, but a non-adjustable shower head, let the experience down.

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Helpful?
Thank davidbP9160XE
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear davidbP9160XE, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our facilities and service were of your satisfaction. We take note of the shower head to our Corporate area that manages brand standards for their consideration. Looking forward to the pleasure of hosting you again soon, receive Kind Regards, Ana María...

Oakland, United States
Reviewed 29 November 2016

We stayed here one night only . The room was very large and clean. Staff was very responsive. Great location near San Angel and the theaters. Sanbornes conveniently located across the street and there is a Starbucks adjacent to the hotel lobby. Free use of internet and computers near the hotel restaurant. Excellent value.

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Helpful?
Thank denisecH2211VM
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear denisecH2211VM, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our facilities, service and location were up to your satisfaction, and look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

Raleigh, United States
Reviewed 11 November 2016

Very comfortable and clean rooms. Good food in and outside the hotel nearby. Close to many businesses. And now I must type more characters to describe how much I love this place and will be back for both business and pleasure.

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Helpful?
Thank ROBERT S
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear ROBERT S., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that you find our rooms comfortable and clean, and our location up to your satisfaction. We look forward to hosting you again soon. Kind Regards, Ana María Narro - General Manager

Bogota, Colombia
Reviewed 28 October 2016

I had a reservation confirmed 5 days previously and arrived in the afternoon to be told quite bluntly that they were full and I would have to go to their other hotel 10 minutes away. Remonstrating with them was not going to achieve anything other than sullen looks and repetition of we are full. They eventually offered to cover my...

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Helpful?
Thank TripMember020920162
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear TripMember020920162, Thank you for sharing your experience with us. I am truly sorry about the situation you encountered upon your arrival, and moreover, for the failure on mending it up when you did return to the hotel. I know apologies after the facts are always of little value, but I ask you to accept them as a gesture of...

Reviewed 24 October 2016

excelent service and value for money! service with care and attention. good restaurants near by, specially the argentine just 5 min to the right in Insurgentes street. Reception always available and fast on solving demands. Hotel taix service is too expensive.

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Helpful?
Thank Marcus M
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear 524marcusm, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service and location were of your satisfaction, and look forward to hosting you again soon. Kind Regards, Ana María Narro - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge

Additional Information about Fiesta Inn Insurgentes Sur

Address: Calle Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $111 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Inn Insurgentes Sur 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Fiesta Inn Insurgentes Sur Mexico City
Hotel Style:
#10 Green Hotel in Mexico City
#30 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Inn Insurgentes Sur staff and other travellers.
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Questions? Get answers from Fiesta Inn Insurgentes Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are much better in another hotel, a reservation and inconvenience means nothing to them”
 of 5 bubbles TripMember020920162, 27 Oct 2016 | Read review
“Stay above first floor”
 of 5 bubbles tommB1761NU, 17 Sep 2016 | Read review
“Avoid a room overlooking Avenida Insurgentes”
 of 5 bubbles beerdrinker2005, 13 Oct 2015 | Read review
“My room was on the 5th floor with a great view of the city, looking towards the WTC”
 of 5 bubbles Katharine13, 13 Mar 2015 | Read review
“I suspect that a high floor would have more natural light.”
 of 5 bubbles too_few_trips_1, 10 Nov 2014 | Read review
5 of 5