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JW Marriott Hotel Mexico City

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Traveller (568)
Room & Suite (348)
Dining (71)
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Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Hotel Mexico City
Special Offer: Member Rates
Hotel packages
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Offers from JW Marriott Hotel Mexico City
Special Offer: Member Rates
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Reviews (1,237)
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887 results
Traveller rating
622
201
41
15
8
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LanguageEnglish
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622
201
41
15
8
Show reviews that mention
All reviewsthe executive loungebentley dealershipnational auditoriumchapultepec parkpolanco areagreat hotelwithin walking distanceoutdoor poolconcierge deskanthropology museumbusiness hotelbusiness tripi highly recommend this hotelhotel is locatedhigh floorsafe neighborhoodspecial thanks
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1 - 5 of 887 reviews
Reviewed 6 days ago

A great big high quality hotel. The room was modern, clean. The service was excellent. We had access to the hospitality room on the top floor for complimentary breakfast. Excellent food there and the staff was very friendly. The location of this hotel is great,...More

Thank CW199
Reviewed 1 week ago via mobile

Great service There alway guiding in were to go times etc The also purchased and printed some tickets Very friendly Since we arrive absolutely every member ask us how can they help us etc I made a mistake in my reservation and only booked for...More

Thank Carolina U
Reviewed 2 weeks ago

Great location, walking distance to a bunch of good restaurants, shops, parks, etc... Rooms are big and nicely appointed (other than a sad peanut on the floor, it was quite spotless). Very good breakfast with fantastic fresh choices and omelette bar. Friendly staff (maybe too...More

Thank jgr83
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 1 week ago

Dear guest, thank you for choosing the JW Marriott Mexico City during your most recent trip, we are glad to know that you enjoyed your stay and we would like to see you again whenever you have the chance to return thank you for taking...More

Reviewed 2 weeks ago

After I had my passport stolen in one of the regional airports in Mexico I had to change my plans and stay an extra night close to the embassy in Mexico City. And how JW Marriott helped me forgetting about this annoying experience very quickly!...More

Thank Johann F
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 1 week ago

Johann F thank you for taking the time to write a review from your last trip to Mexico. Our staff is always looking for the best way to help our guest no matter what their needs are, we are glad to know that we could...More

Reviewed 2 weeks ago via mobile

Had a one night stay in this hotel and I’m planning to come back on my next visit. The staff, including concierge, is friendly, insightful, and will help you with your every need. The hotel lobby is modern and beautifully decorated. The room I stayed...More

1  Thank bigchillin3
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 178 - USD 550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 178 - USD 550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (568)
Room & Suite (348)
Dining (71)
Pool & Beach (47)
Amenities (11)
Business Centre & Event Rooms (8)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
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kathena329
13 March 2018|
AnswerShow all 2 answers
Response from _analuisaperalta66 | Reviewed this property |
I will phone or send them an email directly just to double check....sometimes it takes a little bit of time to get a confirmation, however shouldn't be no more than 12 hrs Phone: +52 55 5999 0000 JW Marriott hotel Mexico... More
0
Votes
spinnerex
15 February 2018|
Answer
Response from Sebastián B | Reviewed this property |
Yes, not included. I agree with you. I got WiFi because I am silver rewards.
0
Votes
westermannana
11 February 2018|
AnswerShow all 2 answers
Response from Notsag | Reviewed this property |
Yes. Absolutely. The cars are right outside. Uber is also a good option, When going from hotel to airport give yourself PLENTY of lead time.If you leave from the hotel to the airport it can be a 1.25 hour drive. Mexico... More
0
Votes
Room Tips
"go next door"
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"Get a room overlooking the outdoor pool and hot tub"
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"Most room seem to have a good view regardless of the side you stay."
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"Most of the rooms have a city view as the U-shape layout of the hotel has a hallway looking to the park."
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