We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Laila Hotel CDMX

Booking.comUSD 70*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Laila Hotel CDMX
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

345 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 69: English reviews
Start your review of Laila Hotel CDMX
 Click to rate
Reviewed 3 weeks ago

Great location! Very close to many famous city landmarks. Walking distance to good restaurants, shopping malls, etc. I just sayed one-night and I would have given the hotel 5 stars if it wasn't because of the poor wi-fi connectivity I had in my room.

 Report
Helpful?
Thank Josantonio D
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi, Josantonio, Thank you for your comments and suggestions! We look forward to welcoming you back in the future. Thank you for your loyalty! Paulina Medina, PR.

Atlanta, Georgia
Reviewed 4 weeks ago

We held 3 days of different kinds of meetings on the "R" floor. The rooms have light and a great view for resting your eyes from the computers. The staff was on hand for all kinds of technical help. The internet was excellent. The food was very good with continuous service. Our rooms were well-equipped and comfortable. The breakfast buffet...

 Report
Helpful?
Thank mwrees
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi, Mwerees, Thank you for your comments and suggestions! We look forward to welcoming you back in the future. Thank you for your loyalty! Paulina Medina, PR.

Reviewed 25 February 2017 via mobile

Very good location close to Reforma. Clean facilities. Good service with a parking lot. Easy check-in and check-out. Will probably come back on our next journey. Checking out late (1pm) allowed us to enjoy the Maison Kaiser restaurant nearby.

 Report
Helpful?
Thank Maxime C
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi Maxime, thank you for your comments! We look forward to welcoming you back in the future. Have a nice day! Paulina Medina, PR.

Montreal, Quebec, Canada
Reviewed 22 February 2017

The location is excellent, very convenient to get to/from airport via Uber. Many nice areas within walking distance, good restaurants etc. WiFi is pretty good. Daily housekeeping service is top-notch. Small fitness room on roof level (note - no swimming pool). Comfortable beds with a good number of pillows. Minor issues with toilet not flushing properly and some noise issues...

 Report
Helpful?
Thank Ben B
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi Ben, thank you for your comments and suggestions! We look forward to welcoming you back in the future. Have a nice day! Paulina Medina, PR.

Minneapolis, Minnesota
Reviewed 10 January 2017 via mobile

Need to say more? Yes, some remodeling construction going on at entrance, not best welcoming feeling. Clean rooms and superb location for the low price makes you overlook that construction; short walk to reforma's main attractions and immediate public transportation. Swimming pool (*not working) will be remodeled into a new hotel add-on area ..blah blah. Bottom line; location.

 Report
Helpful?
Thank Jorge W
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi Jorge, thank you for your comments and suggestions! Please accept our sincere apology for the inconvenience. We look forward to welcoming you back in the future. Paulina Medina, PR.

A TripAdvisor Member
1 review
Reviewed 18 December 2016 via mobile

What a great location for this hotel. In the heart of the action that is reforma. Only issue was one night when a fellow guest decided to get stinking dunk and got so sick he kept us up all night. Staff wasn't discrete, talking in the hallway at a loud pitch. Other than that night our stay was great with...

 Report
Helpful?
Thank A TripAdvisor Member
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi, thank you for your comments and suggestions! Please accept our sincere apology for the inconvenience. We look forward to welcoming you back in the future. Paulina Medina, PR.

Horsham, United Kingdom
Reviewed 10 December 2016

First visit, but compares poorly with nearby hotels with similar offering. Rooms a bit dated, breakfast ritual a bit odd made more so due to separate payment system: could not charge to room. On my last morning I went round the corner to a coffee shop for breakfast instead. Free wifi. Overall just alright, but has potential to be great....

 Report
Helpful?
Thank Cicer0ne
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi, CicerOne. We would like to thank you for sharing your thoughts and we hope that we have the opportunity to serve you again in the future and show you just how much we care about delivering an above average experience. Paulina Medina, PR.

San Diego, California
Reviewed 30 November 2016

If you're passing through the DF on quick business and don't really care about where you stay, let alone plan to spend any time in your hotel room other than simply to crash, wash, and leave without so much as glancing at the stains on the walls, then this place will suit you just fine. If, however, you'd like to...

 Report
Helpful?
Thank devilfishsd
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi devilfishsd, our apologies for your overall dissatisfaction regarding your recent stay with us, please accept our sincere apology for the inconvenience. We would like to thank you for sharing your thoughts and we hope that we have the opportunity to serve you again in the future and show you just how much we care about delivering an above average...

Reviewed 23 November 2016

The hotel is so cold and especially rooms. You will hate to have bath. And everything in the room is old like towels. The good thing of the hotel is only employee. Thanks to them for their hospitality.

 Report
Helpful?
Thank Asya H
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi, Asya,thank you for your comments and suggestions! We look forward to welcoming you back in the future. Paulina Medina, PR.

bloomfield hills, mi
Reviewed 26 October 2016

this was the third time I've stayed here. A friend I'm traveling with books it. This five night stay this week produced, yet again, 3 days of no hot water, no phone usage for the first three days and the toilet would not flush without me holding down the handle for almost a full minute. The carpet was so dirty...

 Report
Helpful?
Thank Michelle G
Casa Inn H, PR at Laila Hotel CDMX, responded to this review

Hi, Michelle. We regret to read about your experience, please accept our sincere apology for the inconvenience. We would like to thank you for sharing your thoughts and we hope that we have the opportunity to serve you again in the future and show you just how much we care about delivering an above average experience. Paulina Medina, PR.

93 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (89)
Viewed
View from Room (12)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (6)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Hotel & Grounds (4)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Reforma / Zona Rosa
Hotel PF
Hotel PF
#59 of 307 in Mexico City
514 reviews
Sevilla Palace
#66 of 307 in Mexico City
455 reviews
Suites Contempo
#79 of 307 in Mexico City
111 reviews
Show Prices
Show Prices
Show Prices
Juárez
Emporio Reforma
Emporio Reforma
#33 of 307 in Mexico City
780 reviews
Hotel Plaza Revolucion
#32 of 307 in Mexico City
563 reviews
Exe Suites San Marino
#145 of 307 in Mexico City
201 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about Laila Hotel CDMX

Address: Calle Rio Lerma 237 | Col. Cuauhtemoc, Mexico City 06500, Mexico (Formerly Casa Inn Mexico City)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $88 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Laila Hotel CDMX 3.5*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Laila Hotel CDMX reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Inn Mexico City Hotel Mexico City
Casa Hotel Mexico City
Casa Mexico City
Laila Hotel CDMX Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Laila Hotel CDMX staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Laila Hotel CDMX staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT select a room that is at the end of hallway. Very limited connectivity to wi-fi.”
690josantoniod, 29 Apr 2017 | Read review
“Located at a busy but minor cross road, so rooms above floor 8 will be quieter.”
Cicer0ne, 9 Dec 2016 | Read review
“Bring your own towels.”
devilfishsd, 29 Nov 2016 | Read review
“I was next to the elevator. Loud conversations and gatherings woke me up everyday. Go for the higher number rooms”
michelleg753, 26 Oct 2016 | Read review
“If quite is your request then try rooms at the back and the right side of the hotel higher up...”
TheoPanagiotis, 29 Aug 2016 | Read review
5 of 5
Booking.com
USD 70* /night
View Deal
CancelonUSD 81
Expedia.comUSD 70
Hotels.comUSD 70
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates