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Holiday Inn Hotel & Suites Zona Rosa

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Holiday Inn Hotel & Suites Zona Rosa
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117 Reviews from our TripAdvisor Community

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Showing 61: English reviews
San Antonio, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I had the pleasure of staying at this hotel in September and will forever stay here when I am in Mexico City. I used to stay at the Marriott La Reforma and this hotel has so much more to offer. The doorman/security Braulio is so nice and helpful. The hotel restaurant is excellent, I enjoyed my meals there very much... More 

Helpful?
Thank J3971UAdianeb
HiZR, General Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear J3971UAdianeb Thank you so much for your review of our hotel. We appreciate your great comments. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager More 

Fort Lauderdale, Florida
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Great rooms, looks new and upscale - I got a great and spacious room, the staff is really nice and always helpful. The location is close by Reforma, so depending where you are doing business you can just walk.

Helpful?
1 Thank andreano
HiZR, General Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear andreano Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager More 

Washington DC, District of Columbia
Level Contributor
107 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 October 2016 via mobile

The staff at this hotel is superb. The hotel is in a residential area next to Zona Rosa. Good restaurant, nice rooms and very quiet for being in the middle of Mexico City. I have stayed here a number of times and it is always good!

Helpful?
1 Thank AVM2016
HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Holiday Inn Hotel & Suites Mexico Zona Rosa appreciates your preference to stay with us, also welcome your kind and positive comments about their experiences at the hotel, no doubt your comments encourage us to continue providing quality service. For the whole team that work at the hotel always a pleasure to welcome you back and serve you as you... More 

San Antonio, Texas
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 September 2016 via mobile

I don't want to write this review because I want this fantastic hotel to stay charming and boutique-y forever! The neighborhood is residential and quiet but just a few minutes away from the vibrancy of the Zona Rosa! This hotel couldn't be in a better location! The staff was incredible and made us feel like we were family...doorman, front desk... More 

Helpful?
1 Thank ALAMOCITYBOY
HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear ALAMOCITYBOY Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Operations Manager More 

Plymouth
Level Contributor
810 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed 12 August 2016 via mobile

I stay in a lot of Holiday Inns and one reason is because they nearly always have. Gym with a bike in it. This one has a small gym, but no bike. Consequently I didn't do any exercise and was a bit peeved. The room to bad was very nice though and the food in the restaurant was pretty good.... More 

Helpful?
Thank David M
HiZR, Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear David M Thank you for your preference and the review about your recent experience in Holiday Inn & Suites Mexico Zona Rosa. We sincerely appreciate your feedback on the quality in the service of our staff and the quality of our food, for us it is very important your satisfaction, for that reason we offer a sincere apology for... More 

Shanghai, China
Level Contributor
78 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 15 May 2016

My first time in Mexico City and took quite a while to decide on this location, but IHG hotels was my main choice while considering its value. There's another sister porperty in Reforma but this location works fine and easier to get around with subway or taxis. There were messages (or from other travelers) about this property but I didn't... More 

Helpful?
1 Thank live&dive
HiZR, Gerente at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear live&dive: We appreciate your valuable comments, I'm pleased to hear that we were his best obcion to reserve a room , I am sorry to hear the restaurant part , however , we will take your comments to Improve our part of the service . We hope that you give us another chance to have him back and show... More 

Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2016

Only after making long stay reservations were we informed of repairs and renovations that the hotel was going through that would cause noise and dust. We now have very little time to change to another hotel with less noise levels.

Helpful?
1 Thank I J
HiZR, Director General at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear: Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, General Manager More 

Bangalore, Karnataka, India
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 December 2015 via mobile

Stayed here twice for very brief period. Very helpful and flexible staff, nice and clean rooms. Located very near to reforma street and happening place in the city. A big thumbs up to staff. Very easy to get a cab. Since location is almost centre of the city don't miss to roam around reforma street on Sunday morning, its a... More 

Helpful?
Thank Vaishak_C_Kulkarni
HiZR, General Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Vaishak_C_Kulkarni Holiday Inn & Suites Mexico Zona Rosa appreciates your preference to stay with us. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager More 

Tel Aviv, Israel
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 October 2015

I joined my husband on a business trip and we stayed at this hotel for a few days. It is not a luxury hotel but it is comfortable for a short stay, especially if you plan to spend the days outside and just need a comfortable place to stay at the end of the day. The hotel has a fairly... More 

Helpful?
Thank Shlomit1
HiZR, General Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Shlomit1 Holiday Inn & Suites Mexico Zona Rosa appreciates your preference. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2015

Generally a good hotel. Typical for Holiday Inn's I have stayed at throughout the world. Pros: Staff at front desk, location and a generally quiet hotel. Cons: Wifi needs improvement (trouble keeping signal in my room), ice is only on one floor (2nd floor). The guys at the front desk spoke English and were helpful when I asked questions.

Helpful?
Thank Hyden J
HiZR, General Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Hyden J Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Hotel & Suites Zona Rosa located only 2 blocks from Paseo de la Reforma Avenue and Insurgentes. Located just 5 minutes from Downtown and Financial District , 4 Kms. From The World Trade Center and half a block from The U. S. Trade Center and The Wax and Ripley s Museum. It s 10 Kms. Away from The Banamex Convention Center and from The Mexico City International Airport. 50 executive suites with balcony or terrace, high speed internet, coffee shop, hairdryer, security box and a working desk, it also offers you, 24hour-a day business center (free) and meeting room, 2 Lounge banquets for 190 people. Restaurant & Bar Don Porfirio, decorated with oil paintings from the Virreinal Time,c XVII; GYM and terrace with panoramic view of Mexico City Holiday Inn Hotel & Suites Zona Rosa Mexico City Special Rates ... more   less 

Additional Information about Holiday Inn Hotel & Suites Zona Rosa

Address: Calle Londres 15, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $128 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Zona Rosa 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Zona Rosa
Holiday Inn Zona Rosa
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Hotel & Suites Zona Rosa Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Zona Rosa staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Hotel & Suites Zona Rosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wear comfortable shoes, you do lots of walking in this city”
 of 5 bubbles J3971UAdianeb, 30 Nov 2016 | Read review
“Ask for a room away from the main street!”
 of 5 bubbles live&dive, 14 May 2016 | Read review
“There is a room with a small living room and a desk and it is more spacious than the other rooms”
 of 5 bubbles Shlomit1, 28 Oct 2015 | Read review
“Just don't stay here. Better with a sleeping bag on the street.”
 of 5 bubbles bajapi, 18 Jun 2015 | Read review
“Don't choose a room on the first floor. Room 102 was very noisy”
 of 5 bubbles jairo_lopez, 5 Mar 2015 | Read review
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