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Holiday Inn Hotel & Suites Zona Rosa

HolidayInn.comUSD 85*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 91*
USD 85*
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USD 90*
USD 91*
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Holiday Inn Hotel & Suites Zona Rosa
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130 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Carrollton, Texas, United States
Reviewed 1 week ago NEW

Stayed here for three nights on business. The location is in a quiet area. The rooms are good -- no complaints there. But what made this hotel special was the staff. I don't speak much Spanish, and the staff doesn't speak much English, but that didn't stop them from smiling at me and chatting me up in Spanish. The front...

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Helpful?
Thank Kirk W
Mexico City, Mexico
Reviewed 22 March 2017

Nice hotel, quiet and safe location. Dated, but recently renovated rooms. Spacious and comfortable. AC didn't work well. Restaurant was fair, but service was warm and friendly. Good choice depending on the rate available, and if the location is convenient.

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Helpful?
Thank pf19662017
HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear pf19662017. Thank you very much for your excellent comment. All the team that works in this home is very happy and proud to know that we meet your expectations. We hope to see you soon again. Greetings. Luis R. Front Desk Manager.

Sydney, Australia
Reviewed 24 February 2017 via mobile

Although the building itself, is not new, the rooms, hallways etc.. are all very newly renovated. We stayed 4nights in a KingBed Master Suite on the 2nd floor. The room was spacious , very nicely appointed with modern clean furnishings , a fantastically comfortable bed, very quiet air conditioning but no fridge ( Maybe the fridges are still to be...

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Helpful?
Thank kbneil
Chardon, Ohio
Reviewed 26 January 2017 via mobile

Stayed here for the first time while in business. Recently renovated, the hotel offers ~50 rooms in a traditional 'vecindad' style. A full service restaurant and bar complement the offering. Friendly staff, and the location is prime, just a five minute walk from Paseo de la Reforma.

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Helpful?
Thank Hector D
HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Hector D. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Luis R. Front Desk Manager.

Calabasas, California
Reviewed 15 January 2017

We stayed here 4 nights while visiting CDMX. Our room was spacious with a king bed, large bathroom and additional seating area with a couch. Room was kept very clean throughout our stay. Breakfast was good, better than most Holiday Inn's in the States. The staff here is very friendly and responsive. We liked the quiet neighborhood with a 10-15...

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Helpful?
Thank bledwards
HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear bledwards. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Luis R. Front Desk Manager.

Reviewed 8 January 2017 via mobile

DO NOT stay on this hotel!!! Your luggage can be in danger from the sticky fingers of the housekeeping personal. My wife's engagement ring was taken from her luggage while we were outside (no in-room safety box). I spoke to the hotel manager and she offered all the help she could to investigate, but they couldn't do nothing without a...

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Helpful?
Thank Juan C
HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Juan C. Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

New York City, New York
Reviewed 2 January 2017 via mobile

As IGH member I choose this hotel because I wanted to stay at the zona rosa in Mexico 🇲🇽 City. The front desk acknowledges me about the property remodelación and upgrade me at the 3rd floor for as mini suite. It was many issues into this renovated room, water liking, no elevator. I ask to be relocated at the holiday...

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Helpful?
Thank AlvaroNYC
HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear AlvaroNYC I want to thank you for your loyalty as a distinguished Platinum Elite IHG® Rewards Club member. Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make...

New York City, United States
Reviewed 12 December 2016

Holiday Inn Zona Rosa is off the beaten path. This hotel is set back in a neighborhood with not much around. It made for a quiets night sleep. However, the staff - Luis, Juan Carlos and all of the others really make this hotel special. Service in the restaurant was good. but the food the restaurant was average and didn't...

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Helpful?
Thank AChrist69
HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear Anthony C We appreciate so much your comments and all staff its so proud of their great job and effort to make of your visit successful. We hope your visit very soon. Luis, Carlos and the whole team send greetings and wish you a Merry Christmas. Sincerly, Front Desk Manager.

San Antonio, Texas
Reviewed 1 December 2016

I had the pleasure of staying at this hotel in September and will forever stay here when I am in Mexico City. I used to stay at the Marriott La Reforma and this hotel has so much more to offer. The doorman/security Braulio is so nice and helpful. The hotel restaurant is excellent, I enjoyed my meals there very much...

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Helpful?
Thank J3971UAdianeb
HiZR, General Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear J3971UAdianeb Thank you so much for your review of our hotel. We appreciate your great comments. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager

Fort Lauderdale, Florida
Reviewed 16 November 2016

Great rooms, looks new and upscale - I got a great and spacious room, the staff is really nice and always helpful. The location is close by Reforma, so depending where you are doing business you can just walk.

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1Thank andreano
HiZR, General Manager at Holiday Inn Hotel & Suites Zona Rosa, responded to this review

Dear andreano Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Hotel & Suites Zona Rosa located only 2 blocks from Paseo de la Reforma Avenue and Insurgentes. Located just 5 minutes from Downtown and Financial District , 4 Kms. From The World Trade Center and half a block from The U. S. Trade Center and The Wax and Ripley s Museum. It s 10 Kms. Away from The Banamex Convention Center and from The Mexico City International Airport. 50 executive suites with balcony or terrace, high speed internet, coffee shop, hairdryer, security box and a working desk, it also offers you, 24hour-a day business center (free) and meeting room, 2 Lounge banquets for 190 people. Restaurant & Bar Don Porfirio, decorated with oil paintings from the Virreinal Time,c XVII; GYM and terrace with panoramic view of Mexico City Holiday Inn Hotel & Suites Zona Rosa Mexico City Special Rates ... more   less 

Additional Information about Holiday Inn Hotel & Suites Zona Rosa

Address: Calle Londres 15, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $118 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Zona Rosa 3*
Number of rooms: 50
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Also Known As:
Holiday Inn Hotel And Suites Zona Rosa
Holiday Inn Zona Rosa
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Hotel & Suites Zona Rosa Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Zona Rosa staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Zona Rosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wear comfortable shoes, you do lots of walking in this city”
J3971UAdianeb, 30 Nov 2016 | Read review
“Ask for a room away from the main street!”
live&dive, 14 May 2016 | Read review
“There is a room with a small living room and a desk and it is more spacious than the other rooms”
Shlomit1, 28 Oct 2015 | Read review
“Just don't stay here. Better with a sleeping bag on the street.”
bajapi, 18 Jun 2015 | Read review
“Don't choose a room on the first floor. Room 102 was very noisy”
jairo_lopez, 5 Mar 2015 | Read review
5 of 5
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USD 85* /night
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TripAdvisorUSD 90
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Prices are for 1 room, 2 adults
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