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Plaza Suites Mexico City

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244 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed yesterday NEWvia mobile

I have visited this hotel last week stayed for a 5 days. As a person who considered to visit more than 10 hotels a year, in a different countries around the globe. This was the worst experience ever. 1)The hotel is advertised in booking.com as offering a free breakfast or breakfast included. The truth is, there is no breakfast or...

Thank muhamad a
Lima, Peru
Reviewed 22 October 2016

Hotel Plaza Suites is very well located on Ave. Reforma with very accessible taxi service to anywhere in Mexico City and surroundings. It is a modern two-tower highrise of 14 stories. Most floors are for condo owers, with only three floors for the hotel. The reception is very good, as is the rest of the services. It does not have...

Thank Harry W
New York City, New York
Reviewed 21 September 2016 via mobile

OK.. This place was amazing. The suites are just perfect. I really felt like I was dreaming. There are two bathroom, a fully stocked kitchen, a dining table, living room-style sitting area with tv (cable channels really suck, though.. but they do have TVE) Bed was nice and very cool views. Sauna and pool too.

1Thank Felnwer
Los Angeles, California
Reviewed 17 September 2016 via mobile

The Hotel is in a great location within walking distance of the Zocalo and so much more. Our first night we had an issues with the AC, they couldn't repair it so they switched us to another room asap! The building is a residential building with 4 floors used by the hotel. Great amenities! The rooms are modern, clean and...

Thank HeKtor89
Boston, Massachusetts
Reviewed 29 August 2016

Bad customer service (specifically a manager by the name Andrea) who wanted to charge left and right. Added extra charges for things not used. The pool and jacuzzi are cold and dirty. Old place altogether. Worst I've ever experienced. I would choose a chain hotel rather than local next time.

2Thank Q2812YIanonymous
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear Q2812YIanonymous I am very sorry to know that you did not enjoyed your experience at Plaza Suites Mexico City and I would like to explain that everything that is charged during our guest's stay is detailed in the final bill which is presented to our guests at check out. If had you mentioned your questions about charges at check...

Los Angeles, California
Reviewed 31 July 2016

Beautiful hotel and wonderful staff! They were extremely helpful with all of my need while I was in Mexico alone. The hotel room was immaculate and worth the money for the stay. The staff was always willing to help with all I needed that.

Thank Jessica J
London, United Kingdom
Reviewed 30 July 2016 via mobile

This place is absolutely amazing. My wife and I stayed here for a week and it's location was brilliant. Located near restaurants and a 20 min walk from the zocalo it has a great view of reforma. The housekeeping staff do a great job doing your room up sometimes twice a day! The only downside is the AC wasn't as...

Thank Fanky S
Reviewed 3 July 2016

We had booked two 1 bedroom suites. The rooms are large & they have a full kitchen which is a big plus. The front office was very courteous & helpful. There were just two points which you should note if you plan to stay here : 1. There is no aircon in the living room & no fan either except...

1Thank TravelIsFuntastic
New York
Reviewed 27 June 2016

A great hotel, excellent value for the money….very nice area, very convenient to tourist spots….. lots of restaurant choices, couple of starbucks stores…..nearby shopping mall with upscale shops and a very diverse food court…..if your going to visit the Shrine of Our Lady of Guadaloupe and the Cathedral of Mexico City, this hotel is a good base start...

Thank Alex A
Miami, Florida
Reviewed 12 June 2016 via mobile

Came to Df for a couple of days for vacation with my fiance and choose this hotel because of the good reviews. However, I made a bad choice in staying in this hotel! I will start with the good 1-Clean modern suite. 2-kitchen with fridge, micro, washer and dryer inclued 3-spacious seperate small living room from bedroom Bad 1-the entrance...

1Thank helenandbebe
plazasuitesmex, Gerente at Plaza Suites Mexico City, responded to this review

Dear Guest First of all we would like to thank you for taking the time to place your comment. We are truly sorry that you did not find our property a good experience for you and your fiancé and we would like to answer to your points: Thank you for the good comments. On the bad comments: 1. As you...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Plaza Suites Mexico City

Address: Avenida Paseo de La Reforma # 77, Mexico City 06900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $228 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Plaza Suites Mexico City 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Plaza Suites Mexico City Hotel Mexico City
Hotel Style:
#24 Business Hotel in Mexico City
#33 Luxury Hotel in Mexico City
#35 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Suites Mexico City staff and other travellers.
2 questions
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Questions? Get answers from Plaza Suites Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check on room aircons”
 of 5 bubbles TravelIsFuntastic, 2 Jul 2016 | Read review
“request a room on the boulevard side of the hotel…..”
 of 5 bubbles L8394BMalexa, 26 Jun 2016 | Read review
“Best and safe location for walks to Insurgentes & Zocalo”
 of 5 bubbles NYCfemaleTvl, 8 Apr 2016 | Read review
“Hotel should be honest with the rates and charges”
  • Not 4 courses
 of 5 bubbles 998iraisb, 10 Jan 2016 | Read review
“As for a high floor.”
 of 5 bubbles Tiffany218, 3 Sep 2015 | Read review
5 of 5
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