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Krystal Grand Reforma Uno Mexico City

CancelonUSD 102*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 188*
USD 102*
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Krystal Grand Reforma Uno Mexico City
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735 Reviews from our TripAdvisor Community

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There are newer reviews for Krystal Grand Reforma Uno Mexico City
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Showing 210: English reviews
Long Island, NY
Reviewed 3 weeks ago

This hotel is located in the financial area of the city and in my opinion, not the place for tourists as one is not able to run downstairs and have a selection of a few restaurants, convenience stores, etc. within an easy walking distance. The hotel has a somewhat grandness about it with a welcoming doorman and a large lobby....

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Helpful?
Thank Boulderstraveler
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Boulderstraveler, I appreciate the feedback you have provided. We carefully review your feedback and I have shared your concerns with our leadership team in order to avoid this kind situations. I hope you will allow us another opportunity to demonstrate our gracious hospitality during your next trip to Mexico City. Your satisfaction and loyalty is a priority to Krystal...

Birmingham, Alabama
Reviewed 3 weeks ago

Had the pleasure of staying in this lovely hotel twice in 10 days. The first was February 25 through 28, and the second was March 5 through 6. Mexico City was our entry and exit point on our trip to see the Monarch Butterfly Migration in Angangueo, Michoacán. We stayed on the 12th floor both times - the concierge floor....

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Helpful?
Thank Lou W
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Lou W, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Touran I. Rateb General Director

London, United Kingdom
Reviewed 3 weeks ago

I stayed at this hotel with my boyfriend for two nights, and based on the main criteria for selecting a hotel (location and safety) I would definitely recommend. Pros - Location (depending on where you want to be close to!) We wanted to be near Centro Historico and this hotel was an easy 15min walk from there which was great...

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Helpful?
Thank Amanda B
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Amanda B, Thank you for taking the time to provide this feedback. Be sure we will transmit your recommendations with the corresponding party. We hope we will have another opportunity to exceed your expectations again very soon! Touran I. Rateb General Director

Atlanta, Georgia
Reviewed 3 weeks ago

I've stayed here multiple times, and usually it is a good experience. The staff has always been professional and accommodating to requests. The breakfast buffet is excellent. There are just two issues I've had in the past: 1) Poor air conditioning can been a factor in some rooms, 2) street noise...seems like every protest somehow ends up going by the...

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Helpful?
Thank Edge038
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Edge038, We thank you for your kind comments and the time you took to share them with us. We will transmit your recommendations to the corresponding party and we look forward to seeing you back at Hotel Krystal Grand Reforma. Touran I. Rateb General Director

Mexico City, Mexico
Reviewed 4 weeks ago

Im a frequent guest at Krystal Reforma Uno, excellent treatment, very good staff, always attending whatever need, food is of good quality and virtualy all tourist attraction for the Center of Mexico are minutes away, the only issue is not with the Hotel but the frequent, and I mean every month there are at least 8 to 10 different type...

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Helpful?
Thank Mexviking
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear MExviking, We thank you for your kind comments and the time you took to share them with us. We will transmit your recommendations to the corresponding party and we look forward to seeing you back at Hotel Krystal Grand Reforma. Touran I. Rateb General Director

Buenos Aires, Argentina
Reviewed 4 weeks ago via mobile

Excellent Breakfast, Gym, ... silent Rooms. Cheap nights are available. Well earned 4 stars. Good service attitude and attentive personal. Well located in the city and good to reach. Lots of Uber just round the corner.

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Helpful?
Thank madaley
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Madaley, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Touran I. Rateb General Director

New York City, New York
Reviewed 4 weeks ago

We would have loved more natural sunlight in our bedroom, but our overall experience of our four day work trip in the hotel was wonderful thanks to the magnificent, warm and profesional service throughout the hotel. I wish to specially thank all the staff at the Altitude Club, Mr. Manuel in particular, for the attentive and generous service at all...

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Helpful?
Thank VVC84
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear VVC84, We thank you for your kind comments and the time you took to share them with us. We will transmit your recommendations to the corresponding party. We look forward to welcoming you back at Hotel Krystal Grand Reforma. Touran I. Rateb General Director

bangkok
Reviewed 18 April 2017

When I say mediocre, it is already the most benign way I can say about this hotel. First, the staff at the check-in counter were so stuck up, unfriendly, and didn't try to accommodate any of your request. They also couldn't communicate in English and didn't try to show any hospitality. Next, the room was so hot. The Air Con...

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Helpful?
Thank funkystylish
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear funkystylish, Thnak you for your time to provide thsi feedback, kindly be informed that, our commitment is to make your stay a pleasant and unforgettable one, based on high standards of hospitality and service, including a high level of English of our staff members, especially in the front area. We have shared your concerns with the corresponding party in...

Virginia
Reviewed 18 April 2017

i had being staying in this hotel many times and I could say that I never had any mayor issues, and the minor issues that I did have were resolved very quickly. It has a very convenient location near the historic center of Mexico city and the trendy parts of the city. As always I will recommend the hotel to...

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Helpful?
Thank Elliot M
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Elliot M, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for you brings us much joy. We look...

Monterrey, Mexico
Reviewed 18 April 2017

Staff were very nice specially Ms Silvia from made crew 10th floor,breakfast was superb ,location is good close to downtown. Elevators were little bit slow but safe because you have to use your card to get access to your floor

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Helpful?
Thank Mario G
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Mario G, We thank you for your kind comments and the time you took to share them with us. We will transmit your recommendations to the corresponding party and we look forward to seeing you back at Hotel Krystal Grand Reforma. Touran I. Rateb General Director

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Krystal Grand Reforma Uno-Mexico City fully renovated located in Reforma offers a prime location for business and leisure travelers, ideal for explore Mexico's history and rich culture.Excellent location allows us to be close to the most important companies in the city & financial district.Paseo de la Reforma Allows quick access to Polanco & It is also just 20 minutes from Mexico City International Airport.100% Smoke-Free Hotel.Free WI-FI ... more   less 

Additional Information about Krystal Grand Reforma Uno Mexico City

Address: Avenida Paseo de La Reforma 1 | Col. Tabacalera, Mexico City 06030, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $124 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Krystal Grand Reforma Uno Mexico City 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Melia Mexico Reforma Hotel Mexico City
Melia Mexico City Reforma
Krystal Grand Reforma Uno Mexico City
Hotel Style:
#10 Spa Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Grand Reforma Uno Mexico City staff and other travellers.
33 questions
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Questions? Get answers from Krystal Grand Reforma Uno Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat offsite, restaurants at hotel are lacking. But breakfast buffet is fantastic!”
surf12016, 27 May 2017 | Read review
“Once you get pass the front desk attitude -- it will be all worth it.”
Quaniz7, 22 May 2017 | Read review
“Executive floor 12 or 14”
albertoh783, 18 May 2017 | Read review
“Room 1616 has a great view of the streets and panoramic view of the city.”
473worldexpedition, 4 May 2017 | Read review
“Corner rooms are nicest. Stay away from Room 2026”
Boulderstraveler, 3 May 2017 | Read review
5 of 5
Cancelon
USD 102* /night
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Booking.comUSD 117
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AMOMAUSD 188
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Prices are for 1 room, 2 adults
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