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Las Alcobas

667 reviews
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Traveller (199)
Room & Suite (185)
Dining (40)
Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“dulce patria”(47 reviews)
“boutique hotel”(56 reviews)
“spa products”(6 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (667)Write a Review
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Traveller rating
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45
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458
45
12
8
3
Show reviews that mention
All reviewsdulce patriaboutique hotelspa productspolanco neighborhoodhead conciergethe general managerwelcome drinkcorner roomhigh end shoppingpresidente masarykrain showermexican breakfastcomfortable bedlovely roomrestaurant reservationssmall hotelwonderful stay
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11 - 15 of 526 reviews
Reviewed 3 December 2017

This Starwood Luxury hotel stands out on service. The many staff are eager to help. The hotel itself is very comfortable. Rooms were quiet despite being on a fairly busy street. Bedding and bathroom were both very comfortable. We ate two meals in the restaurant...More

2  Thank AdrianTorontoOntario
Response from LasAlcobasDF, Guest Relations Manager at Las AlcobasResponded 21 December 2017

Dear "AdrianTorontoOntario", Thank you very much for your very kind comments on Trip Advisor. We are glad you could enjoy our service and great location. That is true our gym is a little bit small, but our concierge team can provide running maps as we...More

Reviewed 17 November 2017

In my humble opinion the best room setting in Mexico City. Perfect illumination, decoration, top quality bed and bed linings, shower, etc, etc. Hotel does not have many amenities but perfect for business if you want to spend a comfy night. And in a great...More

Thank Miandru
Response from LasAlcobasDF, Guest Relations Manager at Las AlcobasResponded 19 November 2017

Dear "Mirandu", Thank you very much for your very kind review on Trip Advisor. We really appreciate you are mentioning our lovely and comfortable rooms, even if they are not the largest in town, their warm atmosphere combined with high end linen and amenities, state...More

Reviewed 12 November 2017

Very pleased to receive a free upgrade on arrival and stayed 4 nights for price of 3 deal. Very attentive staff and lovely quiet room. View across the city spoilt by dirty windows (inside sealed double glazing) but kept out majority of street noise. Bed...More

Thank Jon P
Response from LasAlcobasDF, General Manager at Las AlcobasResponded 14 November 2017

Dear "JonPearson", I really appreciate your feedback in Trip Advisor. I am glad you appreciate your complimentary upgrade and interactions with our team. I already took the needed measures to see what happened with the mini-bar service during the last evening of your stay... I...More

Reviewed 10 November 2017 via mobile

All has been said in many of the reviews. Simply outstanding accommodating hospitality without intrusion. Gentle and nice, adaptive to guests always. I loved the BOSE system in the room, perfect to have your own music playing. One thing to improve is loudspeaker in the...More

1  Thank Callesteros
Response from LasAlcobasDF, Guest Relations Manager at Las AlcobasResponded 12 November 2017

Dear "Callesteros", Thank you so much for your lovely review, we are feeling honored by your comments. We are began the change of our mattresses and we might be finished with this project in a few months, however we can adapt your mattress as per...More

Reviewed 5 November 2017

Top service, top decor, top linens, top amenities, top design, top products. This place is top luxury hotel in the center of Mexico city. Very few hotels come close to this level of timeless luxury. Absolute perfection!

Thank chewtodo
Response from LasAlcobasDF, Guest Relations Manager at Las AlcobasResponded 6 November 2017

Dear "chewtodo", We feel very honored by your review. Thank you for noticing our refined amenities and our service. Warmest regards,

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 337 - USD 634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Mexico City
#1 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#4 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 337 - USD 634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Mexico City
#1 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#4 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
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Traveller (199)
Room & Suite (185)
Dining (40)
Amenities (12)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
skatzserby
21 August 2017|
AnswerShow all 2 answers
Response from LasAlcobasDF | Property representative |
Hi, Yes we do have TV in the rooms (LCD Screens) with a few channel list (Dish and CNN US). Kind regards,
0
Votes
lucyamanda
18 November 2016|
AnswerShow all 16 answers
Response from LasAlcobasDF | Property representative |
Dear "lucyamanda", Thank you very much for your question. Our beds are soft but we can make your mattress firmer upon request. Please do not hesitate to advise us about your sleeping preference when you are doing your... More
0
Votes
Google Translation
Carol_Shahin
21 October 2015|
Answer
Response from LasAlcobasDF | Property representative |
Dear Hotel Future guest, we do have a free parking with valet parking for our hotel guests. Kind regards
0
Votes
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12
Room Tips
"The road is very busy at night and until about 5am so higher floor the better"
Read review
""Bright rooms with views of Masaryk are fabulous.""
Read review
"Ask for a room facing Masaryk! Room #44 is perfect."
Read review
"Beautiful hotel. We had room 64 and it was extremely quiet and comfortable."
Read review
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