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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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1,129 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 445: English reviews
Santa Fe, New Mexico
Reviewed 4 weeks ago

This could not be closer to the airport--a few minutes' walk from baggage in Terminal 2, without even going outside, and you're there. Rooms are clean and spacious if a little worn, but perfect for an overnight layover in Mexico City. The hotel restaurant is also very good and pretty reasonably priced.

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Helpful?
Thank C R
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear C R, We appreciate the trust placed in staying at our hotel, we are happy to read that we exceeded the expectations you had when choosing us as an option on your recent visit to the hotel. It is for us a great satisfaction that you have enjoyed together the different services that we have and that your stay...

London, United Kingdom
Reviewed 22 March 2017

Most of us avoid airport hotels if we can. I can't imagine that anyone would choose one as a destination in its own right. This hotel, inside the vast hanger-like structure of Mexico City airport terminal 2 is a welcome haven between flights, surprising quiet and well designed. Rooms are spacious and comfortable and reception service is good, considering the...

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Thank abager
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear abager, We really appreciate for you taking the time to share your comments about your visit to our hotel. As you mention our rooms are quiet spacious, it´s great to know that you had a comfortable stay with us and we surprised you with all the facilities that we could provide. According to your experience in the restaurant, we...

Reviewed 21 March 2017

El personal era muy servicial! Sergio G., Edwardo T y Alberto T en la restaurante eran muy grandes! We were very grateful they had rooms available and could accommodate a wheelchair. The staff was wonderful and helped us find handicap accessible transportation during our stay!

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Thank Melissa V
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Melissa V, Thank you for sharing your testimony regarding your stay at NH Collection Mexico City Airport T2. We are pleased to know that we were able to attend your special needs. We appreciate the great recognition you just shared with us about the team, believe me Sergio, Eduardo and Alberto will be very pleased to hear about your...

Reviewed 17 March 2017 via mobile

Hotel is quiet and rooms very comfortable. I stay here at least once a week. My only complaint is that the hotel took away the complimentary coffee in the room. I'm not sure if this happened for all the rooms. As a guest from a corporate account that brings consistent business, it is extemely dissapointing to have to ask for...

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Helpful?
Thank Skygirl97
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Skygirl97, Firstable we want to thank for your preference on choosing us for your stay each time you visit Mexico City. An apology for not accomplishing your requirements, we will take special attention to attend the requests in a an accurate time to guarantee your total satisfaction with our service. We will look forward to your next visit, please...

Miami, Florida
Reviewed 16 March 2017 via mobile

I travel to Mexico city for business very often, and I must to say that this hotel has all the necesary assets to be one of the best. The reception is very neat and efficient, no need to wait for a fast check in. The hotel is well located right at the top of the airport. The rooms are furnished,...

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Helpful?
Thank Jhon J
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Jhon J, Thanks for considering us one of the best hotels in Mexico City, being inside the Airport its extremely comfy for our travellers. I´m glad you experienced a comfortable and great stay, mainly because we could attend your needs efficiently. Thank you for the comment about the air conditioning we will verify that the system in our rooms...

Los Gatos, California
Reviewed 16 March 2017

Easy to access from T1 or T2 terminals, quiet room and very friendly and service oriented staff- Highly recommended when you are using CDMX as a stop over. Restaurant and room service is quite efficient . The reception staff was very helpful.- Thanks ladies! The coffee quality need to be improved, it is very mild.

Review collected in partnership with NH Hotels
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Thank TOUAREG2004
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear TOUAREG2004, Thank you for sharing your experience during your last visit to our hotel, as you mentioned, the connectivity between Terminal 1 and 2 is pretty accesible, both terminals are connected by the airtrain and the transfer tooks just a few minutes. We appreciate the great recognition you just shared with us about the girls of front desk and...

Guadalajara, Mexico
Reviewed 15 March 2017 via mobile

Every time I visit Mexico City this is the hotel I choose to stay because it's the perfect place to crush overnight due to the closeness with the airport and the great staff that characterizes this amazing place makes every stay even better. The lovely and friendly ladies of guest relations always receive you with the biggest smile and are...

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Thank Memopilot
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Memopilot, Thank you for sharing your experience during your last visit to our hotel, furthermore thanks for considering us the best place to crush overnight each time you visit Mexico City. We appreciate the great recognition you just shared us about all the team. Trust me, we totally enjoy the opportunity to serve you. Be sure that we will...

Elizabeth, Illinois
Reviewed 14 March 2017

Although the hotel shows some age, it has the perfect location for those travelling internationally. We often choose Mexico City as a layover destination for travel to Central and South America. NH Collection Hotel is literally steps away from departures and customs. We've stayed at The Courtyard Marriott, but prefer NH. The NH Collection has a large outdoor area next...

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Thank jennifersullivan32
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear jennifersullivan32, Thank you for sharing your testimony regarding your stay at our hotel. We are very flattered by consider us the best choice if you visit Mexico City either for business or to greater convenience, thanks for your preference. Its great that you enjoyed your time in our wide terrace, next time you visit us you should tried our...

Los Angeles, California
Reviewed 14 March 2017

Our Aero Mexico flight was cancelled last minute and we were some of the lucky ones to get a room here. The rooms are clean, utilitarian, quiet and just fine for a quick overnight. We only had one large towel in our room and the shoer head was loose so we had to rest it against the wall to get...

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Thank travellingstooge
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear travellingstooge, Thanks for taking the time to write a review. We are glad that you could have a quiet lay over after you suffered a cancellation flight. We regret the fact of the towels we will take measures in order to take steps to ensure that these incidents do not happen again. We would be more than happy to...

Baden
Reviewed 14 March 2017 via mobile

Again as in Mexico City Great staff, great dinner with good portions, maybe a little too good. Easy for airport access etc. easy to find in T2. Gym was a good size. Breakfast was good with lots of options. Had a nice room with great sized shower.

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Thank Dermot H
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Dermot H, We love getting to know that you enjoyed the time with us, we appreciate the recognition you just mentioned about the great staff we have in our hotel. We´re very pleased to listen that we succeed your expectations with our gastronomic offer. I hope you have had the chance to tried our beef grilled, served with a...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $163 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Expedia, Travelocity, Hotwire, Booking.com, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one near elevators or resturant so you don't have to walk miles . .”
  • The beds that might have been comfortable but are not
Nitzky, 13 Apr 2017 | Read review
“Room at the far end of the hallways are less noisy”
scint1st, 8 Apr 2017 | Read review
“Ask for a view of something other that a white concrete wall.”
Eagle17NewtonMA, 8 Apr 2017 | Read review
“Ask for a top floor room--they're quieter”
cocor317, 28 Mar 2017 | Read review
“I preferred the first floor close to the reception area”
jennifersullivan32, 14 Mar 2017 | Read review
5 of 5