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NH Collection Mexico City Airport T2

NH HotelsUSD 148*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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NH Collection Mexico City Airport T2
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1,123 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Start your review of NH Collection Mexico City Airport T2
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Metepec, Mexico
Reviewed 2 days ago NEW

It is a great option if you are going to fly early. Great services and facilities. Comfortable room and bed. Easy checkin and checkout. Great attention of the staff and very easy access to the airport.

Review collected in partnership with NH Hotels
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Helpful?
Thank angelrX5991AQ
Reviewed 4 days ago NEW

After an additional 4 hr delay by Aeromexico from JFK-MEX-UIO, i asked an airport staff what are my options. He recommended for me to shop outside the terminal for hotels nearby ( they have shuttle service) or check-in at NH Hotel on the 6th floor of T2. I decided to go to NH and was very glad i did. The...

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Helpful?
Thank Arl A
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Arl A, Thank you for sharing your experience during your last visit to our hotel. Our hotel has one of the top-rated locations in Mexico City being inside the Airport its extremely comfy for a traveler, we appreciate the great recognition you just shared us about all the team, believe me, we totally enjoy the opportunity to serve you....

Campinas, SP
Reviewed 4 days ago NEW

The hotel is located at Terminal 2, very convenient for travelers that need to stay there for some hours before taking a flight. The restaurant is reasonable for dinner but very slow. Breakfast is very good. Rooms are comfortable and clean.

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Helpful?
Thank Mauricio S
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Mauricio S, Thanks for your valuable comments, we are delighted to know that our facilities together were of your liking and blissfully achieved your expectations, also that we were able to support you with your flight schedule. With pleasure in your next stay we will be aware so that this problem is not repeated. We hope that you can...

New York City, New York
Reviewed 1 week ago

This hotel is conveniently located inside the airport in terminal 1. The architecture and decoration is modern, clean with wooden floors in the rooms. It has a very small gym with a few trade mills, step masters and tv. However, the decoration, mirrors and lightening makes it look comfortable for a quick work out after a long flight. I was...

Review collected in partnership with NH Hotels
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Helpful?
Thank angelesNYC
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear angelesNYC, Thank you for your preference when choosing NH Collection Airport Terminal 2 in your recent stay. We are glad to know that we have met your expectations of service and quality, also thank you for letting us know about the issue regarding the towels, we will take measurements to prevent this situation from repeating. We would love to...

Delray Beach, United States
Reviewed 1 week ago

Location is outstanding for a short stop over. Room is very clean and peaceful, easy to rest. Staff is very friendly and makes their best to accommodate your needs. A bit pricey considering other hotels in the area.

Review collected in partnership with NH Hotels
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Helpful?
Thank Andres L
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Andres L, We are more than delighted to know that your stay at this NH Collection Airport T2 was of your liking, and that the services and installations gladly achieved your expectations. Let me share with you that due to the convenient and strategic place in which we are located inside the airport can make the rate oscillate, however...

BRASILIA
Reviewed 1 week ago

NH at Mexico City airport (actually insideTerminal 2) is far better than most"airport" hotels in the immediate vicinity of the airport. Great advantage is that you do not need to wait for a shuttle. The hotel is superb in every respect (rooms, bedding, WI-FI etc) . The breakfast is buffet style, the restaurant is OK, but you can get good...

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Helpful?
Thank John P
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear John, Thanks for considering us one of the best hotels near the Airport of Mexico City, being inside the Airport its extremely comfy for our travellers. I´m glad you experienced a comfortable and great stay, mainly because we could attend your needs efficiently. Thank you for the comment about the wake-up call, be sure that this procedure will be...

Crystal Lake, Illinois
Reviewed 1 week ago

As a frequent traveller for business, I stay at many different hotels, and this has long been one of my favorites .... clean, quiet, spacious rooms, courteous staff, a nice gym, and the best breakfast offering I have encountered. However, my recent experience this week, was the best one of all. After spending the afternoon and evening with colleagues celebrating...

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Helpful?
Thank kperkinst
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear kperkinst, We appreciate the trust placed in staying at our hotel, thank you for sharing your testimony regarding your stay at NH Collection Mexico City Airport T2, also we hope that you have had a wonderful birthday!! One of our goals is to create memorable experiences for our guests and there is nothing more gratifying than to hear from...

Pittsburgh
Reviewed 2 weeks ago

This hotel is conveniently located at Mexico City airport. It was expensive. I paid for the room upfront. The elevators to the hotel was difficult to find, even when signs were followed. The lobby was spacious but not luxury. Front desk clerk was courteous. Corridors were dark. There was no verbal or written instructions on how to operate the room...

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Helpful?
Thank watsonk
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear watsonk, We deeply regret to know your impression on your most recent visit with us, rest assured that we will take appropriate measures to ensure that such situations do not continue in the service of the Hotel. We offer the most sincere apology for not meeting your expectations. Regards, Kimia Altafi Guest Relations Manager.

Warnham, United Kingdom
Reviewed 2 weeks ago via mobile

This was perfect for rolling straight out of terminal 2 and into bed after a very late flight arrival. Quite expensive and the pool didn't look good; but the breakfast was delicious, the bed very comfortable and the shower perfect.

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Helpful?
Thank Tom W
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Tom, Thanks for your valuable comments, we are delighted to know that our facilities together were to your liking and blissfully meet your expectations, let me tell you that due to the strategic place where the hotel is located it might influence in the oscillating rate. With pleasure in your next stay we will be aware so the inconvenient...

San Diego, California
Reviewed 2 weeks ago

I had very high expectations for this hotel, I was actually excited for my 11 hour layover, finding the hotel as I got off the airplane and searched was not as easy as I expected, I called the hotel twice before my trip and the instructions were bare , by the food court they said.. Well NO that is not...

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Helpful?
Thank Nitzky
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Nitzky, Thank you for allowing us to host you on your last stay, an apology for not accomplishing your expectations. According to your experience in the restaurant, we will take special attention and measurements to improve the service, as for the beds, we thank you for the feedback, this comments will be discussed internally to guarantee the complete satisfaction...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $161 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
31 questions
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one near elevators or resturant so you don't have to walk miles . .”
  • The beds that might have been comfortable but are not
Nitzky, 13 Apr 2017 | Read review
“Room at the far end of the hallways are less noisy”
scint1st, 8 Apr 2017 | Read review
“Ask for a view of something other that a white concrete wall.”
Eagle17NewtonMA, 8 Apr 2017 | Read review
“Ask for a top floor room--they're quieter”
cocor317, 28 Mar 2017 | Read review
“I preferred the first floor close to the reception area”
jennifersullivan32, 14 Mar 2017 | Read review
5 of 5
NH Hotels
USD 148* /night
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TripAdvisorUSD 149
HotelQuicklyUSD 164
AMOMAUSD 153
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Prices are for 1 room, 2 adults
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